"x300 problem"

[needi]

Please let me know as well how ur doing.My icq # 130339175.

[Infinity-Box]

@ needi

i will add you now

Best Regards

Infinity-Box Team

[needi]

Come on dear add me now.....waiting here.

Best Regards

[Infinity-Box]

@ needi

i did add you , waiting for you to come online

Best Regards

Infinity-Box Team

[chowdary]

Originally Posted by InfinitySupport

Hello !

1. I think that COM-Port COM-17 was correct. Check it again, please.
Here is attached picture of "Port" section in DeviceManager.
Correct port (on my picture) is COM5 (Infinity USB serial port).
2. You have to use for X300 cable with "G50" label. It's cable with Hands-Free jack with 4 (four) metal pins (pls, see attached picture too).
3. Insert cable into left RJ-45 connector (near Rx/Tx LEDs).
4. F-BUS/M-BUS switch on front side have to be in up position (F-BUS)
5. When you select correct COM port, start software and press "Unlock" button, you have to see GREEN LED is blinking very fast. This means that COM port selected Ok.
6. Now press phone Power button (Red button) for several seconds. When progress-bar start to move you can releas Power button.

B.R.
InfinitySupport

hi
ihave installed the drivers before i plugged in due to the instructions then i plugg infinity box in this is all i get in device manager
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card
but i can't see anywhere INFINITY USB SERIAL PORT
THEN I DON'T UNDERSTAND THIS PART
3. Insert Cable and select drivers from folder: Program Files\InfinityBox\Drivers\Cable
WHAT CABLE DO I NEED TO PLUGG IN?

BR

[InfinitySupport]

Hello !

Please, contact to [email protected]

B.R.
InfinitySupport

Originally Posted by chowdary

hi
ihave installed the drivers before i plugged in due to the instructions then i /skipped.../

BR

[chowdary]

Originally Posted by InfinitySupport

Hello !

Please, contact to [email protected]

B.R.
InfinitySupport

I HAVE CONTACTED AND THEY HAVE REFFERED TO THIS THREAD
AND NOW FROM HERE BACK TO THERE
I DON'T UNDERSTAND WHAT IS GOING ON
ALL DAY I COULDN'T UNLOCK ONE X300
I HAVE DONE EVERYTHING DUE TO INSTALATION GUIDE
EXTRACTED ALL THE LATEST UPDATES IN
C/PROGRAMFILES/INFINTYBOX/PAN
I CAN OPEN THE SOFT
USING COM 1
DEVICE READY
BUT WHEN IT COMES TO UNLOCK IT DOESN'T DETECT PHONE
USING A COM CABLE WITH FOUR METAL PINS AS SHOWN IN THIS THREAD
BUT KEEP PRESSING POWER BUTTON NOTHING HAPPENS
BR

[InfinitySupport]

Hello !

Please, follow the next steps to check what is wrong:

1. Double check, what COM-port you use. If you use ordinary COM-port cable and if you connected it to PC back side then it can be that you connected cable to COM-2.
Please, try to select COM-1 or COM-2 and try to make unlock again.

2. Pls, check attached pictures (connector modifications) in this thread.
It can be that connector not so good fit into phone.

3. If you have any other phone (f.e. A100/G50/G70), try to make unlock for any of these models.
If you CAN work with any of these phones, but can't work with X300 then double check item 2.
If you CAN'T work with any of these models, then check item 1.

4. If you can start software and you can see dongle serial number, this means that you have installed all drivers Ok, so don't need to uninstall/install anything again.

5. If you still have problems, then send file: Log_GD55_G5x_G70_A100_X300.txt
to this mail: InfinityHelp at yahoo.com.hk

You can find this file in the same folder where software located.
Then we can try to check what is wrong.

B.R.
InfinitySupport

Originally Posted by chowdary

I HAVE CONTACTED AND THEY HAVE REFFERED TO THIS THREAD
AND NOW FROM HERE BACK TO THERE
I DON'T UNDERSTAND WHAT IS GOING ON
ALL DAY I COULDN'T UNLOCK ONE X300
I HAVE DONE EVERYTHING DUE TO INSTALATION GUIDE
EXTRACTED ALL THE LATEST UPDATES IN
C/PROGRAMFILES/INFINTYBOX/PAN
I CAN OPEN THE SOFT
USING COM 1
DEVICE READY
BUT WHEN IT COMES TO UNLOCK IT DOESN'T DETECT PHONE
USING A COM CABLE WITH FOUR METAL PINS AS SHOWN IN THIS THREAD
BUT KEEP PRESSING POWER BUTTON NOTHING HAPPENS
BR

[gbada]

Originally Posted by galaxi

i have flashed & unlocked A100 and X300 success without any problem using G50 cable

can i flash a dead x300 phone and what procedure should i take

[InfinitySupport]

Hi,

You can flash dead x300 w/o problems.
Procedure is the same as ordinary. Just connect cable, press software "Flash" button and press phone power button.

[ryddk]

i want to now ,pin out x300 cable its the same whith pin out g50.

i want usit x300 usb cable for nec e101 ,its posible ??

[InfinitySupport]

Originally Posted by ryddk

i want to now ,pin out x300 cable its the same whith pin out g50.

i want usit x300 usb cable for nec e101 ,its posible ??

G50 = G70 = A100 = X300 = A210 = SC3 = E101 = E342

you can see all pinouts in support area "Cables/Pinouts" section

[s1emens]

@InfinitySupport
I have problems connecting my X300 with infinity, can i know what is the best baud rate setting is it 115200, 230400, 460800, or slowest and what is the best setting for communication speed calibration bar is it in the beginning, middle or last.

Also if i tick Auto my Comport will change to Com x VCPO, can i know what this means?

Its very hard to communicte. I plug the G50 connector in and leave some space so that when i press and hold Power button its RX and TX LED will on.

I just try to reset setting on this X300. Any help is really appreciated. Thanks

br,
s1emens

[InfinitySupport]

Hi,

Baudrate: 115200
Com port selection: when you tick on "auto" box you will see com ports that really exist in your system - software show only available ports and internal system port names (like "VCP0").

As about connection problem: pls, check "FAQ" thread. you will see inf about X300 communication problem at 1st page (with picture how to adjust connector to make it more good for X300). in most cases need to cut rubber around metal pin to allow connector fit in X300 completely.

[yassyass]

step by step solition for x300 change your quartz