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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BB5BOX Products > BB5BOX

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Old 10-17-2007, 01:05   #91 (permalink)
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Quote:
Originally Posted by RNC_EBM View Post
ERROR: Cannot Connect to BB5 Box SmartCard SubSystem




SOLUTION:

= CHANGE USB CABLE

br

RNC_EBM
WRONG SOLUTION-------!!! DOESNT MATTER WHAT WITH USB CABLE YOU WORK. IT IS JUST CONFLICTION WITH OTHER SMART CARD DRIVER WITH BB5 SMARTCARD. IF YOU HAVE INSTALLED SCARD/SETOOLDRIVER/POLARDRIVER OR UST DRIVER IN THE SAME COMPUTER THEN THE MESSAGE APPEAR. JUST TRY IN A NEW COMPUTER WITHOUT INSTALLING ONE OF THOSE DRIVER ...BB5 BOX WORK PERFECTY WITH ANY CABLE, TRUST ME--- THANK YOU ALL
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Old 10-17-2007, 14:43   #92 (permalink)
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I have this same error first "dipu" and what i only did was updating the driver with box conected. i also have setool/polar/scard etc, and dinīt uninstall them. and my BB5 works perfect too. But maybe it depends on the pc .

B.R.
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Old 10-17-2007, 14:55   #93 (permalink)
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Quote:
Originally Posted by ismabdi View Post
hellow any way to fix this problem Cannot detect phone on FBUS interface
disconect phone again , and connect the gnd, the positive and the negative, power on the phone(i usually count till 10) then conect cable to phone and do "read phone".

B.R.
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Old 10-17-2007, 15:01   #94 (permalink)
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Quote:
Originally Posted by dipu View Post
WRONG SOLUTION-------!!! DOESNT MATTER WHAT WITH USB CABLE YOU WORK. IT IS JUST CONFLICTION WITH OTHER SMART CARD DRIVER WITH BB5 SMARTCARD. IF YOU HAVE INSTALLED SCARD/SETOOLDRIVER/POLARDRIVER OR UST DRIVER IN THE SAME COMPUTER THEN THE MESSAGE APPEAR. JUST TRY IN A NEW COMPUTER WITHOUT INSTALLING ONE OF THOSE DRIVER ...BB5 BOX WORK PERFECTY WITH ANY CABLE, TRUST ME--- THANK YOU ALL

YOU'RE 100% WRONG.

DRIVER CONFLICT ? = 100% YOU'RE WRONG

NEW COMPUTER ? = YOU MEAN EVERY BOX WITH 1 COMPUTER ? = 100% YOU'RE WRONG

MEAN = YOU DON'T KNOW HOW TO SOLVE PROBLEM WITH ALL DRIVER FOR EVERY BOX ON 1 COMPUTER

100% - I DON'T TRUST YOUR SOLUTION.


br

RNC_EBM



DO IT FOR THE FIRST TIME,
FAILURE IS NOT AN OPTION
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Old 10-17-2007, 15:57   #95 (permalink)
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Help... I have a problem with Smartcard

I have a problem with Smartcard > ERROR : cannot connect to BB5 Box Smartcard Subsystem .

i am change the usb cable many times,whats problem ?



Tiago
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Old 10-17-2007, 17:14   #96 (permalink)
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i do know how to manage all driver in 1 computer, but bb5 doesnt suit into my computer with other drivers. Cable is not a fact for that error, certainly!! i use seperate computer with same cable that works. Not only with mine but with friends too so cable solution is not a good solution. My solution is for newbie like me. You may be a maestro into GSM unlocking but cable solution is not a correct solution. just ask urself why the same cable work fine with a computer wich not contain any other smartcard driver Driver do conflict each other as you know the case of USTpro2 driver. It must install after all other driver installed...so driver is a fact not the cable.
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Old 10-17-2007, 17:28   #97 (permalink)
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Quote:
Originally Posted by dipu View Post
i do know how to manage all driver in 1 computer, but bb5 doesnt suit into my computer with other drivers. Cable is not a fact for that error, certainly!! i use seperate computer with same cable that works. Not only with mine but with friends too so cable solution is not a good solution. My solution is for newbie like me. You may be a maestro into GSM unlocking but cable solution is not a correct solution. just ask urself why the same cable work fine with a computer wich not contain any other smartcard driver Driver do conflict each other as you know the case of USTpro2 driver. It must install after all other driver installed...so driver is a fact not the cable.
AGAIN, 100% WRONG SOLUTION.

MEAN = YOU DON'T KNOW HOW TO SOLVE PROBLEM WITH ALL DRIVER FOR EVERY BOX ON 1 COMPUTER & 1 OPERATING SYSTEM & 1 PARTITION





br

RNC_EBM
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Old 10-17-2007, 17:45   #98 (permalink)
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ERROR: Cannot Connect to BB5 Box SmartCard SubSystem

Hi,

I also have this problem. Computer do not ask for USB Smart Card Reader - driver..?? why not ?

I have try to install the box on 2 diff. computeres, but it's same problem.

br
Henrik
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Old 10-17-2007, 19:43   #99 (permalink)
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Quote:
Originally Posted by KG-GSM View Post
Hi , i just solve my problem with this error but not changing usb port nor cables, if you want to know the way i did like this:
1-Go to Device Manager on your PC,
2-Go to "smart card readers" and right click on "usbccid smart card reader" then select "update driver"(A new Hardware Update window will open)
3-Select "No, not this time" when windows ask you if you want to connect to internet to search for drivers.
4-Select the "Advanced" installation procedure then click NEXT
5-Select the option to chose the driver file manualy and click NEXT .
6-Then click on the model that appears to you named " USB Smartcard reader" And clic NEXT.
7- Wait till the instalation is finished. And you can use your BB5 BOX ok.

Well that worked 100% for me, hope help someone too.

B.R.



It was worth our friend's clue Karyn, it worked 100%



Tiago
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Old 10-17-2007, 19:51   #100 (permalink)
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Quote:
Originally Posted by Rocco View Post
Problem solved 100000000000% "cannot connect to bb5 box fbus subsystem"


1.
(Without ftdi ic its same problem.)
Try to change the ftdi drivers.

2.
- open the hardware connect's page on your pc
- search: Ports (Com and LPT)
- Search: USB Serial port (Comx) The "x" its your com port number. In my settings its 4.
- delete: USB serial port (Comx)
- disconnect the box then reconnect.
- New drive found! Install the driver. You find the drivers here: FTDI_DRIVERS_BB5BOX
- Start the program

Enoy.........

Regards...
Rocco.
hi. i have do what you say but still same problem. any other idea please thank you
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Old 10-18-2007, 23:11   #101 (permalink)
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i have the same problem "Cannot Connect to BB5 Box SmartCard SubSystem"

1. i have 4 usb cables
2. i have a clean computer just win xp and some music ang games
3. i have instal and reinstall sw and tun off comp and nothing

when te bb5box is connected has 2 red light than botton blue and upper green

pleas can anybody help me
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Old 10-19-2007, 10:11   #102 (permalink)
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SAME problem for me..!
11 usb cable..in 6 FREE PC'S ,hundred time install drivers,it's impossible!
i was open the box,i change sim into the box,i controll at microscope but nothing.in my PC i have a usb BB5Box hors controller and one NO recognized device whitout driver and NO aggionable! maybe box is damaged!
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Old 10-19-2007, 16:01   #103 (permalink)
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Ok now the box works!!!

My friend has the bb5box to and it works on hic comp, than we connect my bb5box on his cable on his comp end the error was still here.
than we try his box on my comp and his box again works
we just change bb5box not usb cable or drivers !!

than we oppen my bb5box and clean it
with alcohol and we remove and clean smart card than put it back put all together
now it works on all 4 comp and 3 of them has setool ust pro jaf ... and the one (mine) is clean just bb5box
we didnt put new driwers on comp we just connect the box

maybe u can try with that

br
zan
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Old 10-20-2007, 20:38   #104 (permalink)
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correct solution

solution is simple all you have to do is open the box up take out smart card clean it and make sure it is in properly then put box back together it will work 100% ,this is normally the case as in travel of the box the smart cards gets loose from its cage

enjoy
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Old 10-21-2007, 01:47   #105 (permalink)
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JUST use latest driver, by choosing manually when computer search driver. then use Use Disk, then choose the inf. file from Smart card ftdi driver then Update smart card driver by choosing same manuel method of choosing driver works like charm With ANY USB cable, With Any smart card driver previously installed. enjoy!!
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