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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 10-17-2018, 12:46   #1 (permalink)
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SX4 Disconnected :( unlock issue


Card found: S/N : 62188684 , v0122
Registered to: maplegsm

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
Processing Step #2
Processing Step #3
Processing Step #4
Disconnected
Need SDAuth to finish ...
Started
Connecting to SX4 server...
Connected
SX4 enter ..
SDAuth Ok!
SX4 Disconnected
Unknown result , something wrong with SDauth or Data #2 , try "Unlock" again
Error! Check previous error message for more info!
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Old 10-17-2018, 21:27   #2 (permalink)
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Hello,

- Close [BEST] software
- Download latest Configurator software - https://www.infinity-box.com/support...onfigurator.7z
- Start Configurator to update config
- Start BEST again
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Old 10-18-2018, 03:20   #3 (permalink)
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That is not SX4 issue, problem in device NVM/NVServer.
Make sure you have installed SW version inside decie same, as product code on back sticker. Re-flash it with NVM update enabled and reboot device twice ( with complete init, until work table ) before unlock try.
Make sure ENOSW version is same, as base SW or newer!
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Old 10-27-2018, 15:05   #4 (permalink)
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After Flashing Same Problem Giving

Card found: S/N : 62188684 , v0122
Registered to: maplegsm

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

Core : v2.29 , WP10x FlashEngine : v3.2

FFU : RM1127_1078.0042.10586.13333.15338.0353AC_retail_p rod_signed.ffu
Checking FFU file, wait...
FFU Revision ID : 2.0
FFU Model ID : Microsoft.MSM8909.P6236
FFU RootKeyHash : 0000000000000000000000000000000000000000
FFU ChipSectors : 15154944
FFU Header : 0x000E0000
FFU Payload : 0x6A2C0000
FFU FastVerify : Ok

Waiting for phone...
=== Base Phone Info
Sw Version : 01078.00042.16352.50010
IMEI : 355132074269830
ProductCode : 059X5Q9
Battery Level : 51 %

=== Setting Flash Mode

Device catched in BOOT mode!
Collect Info...
=== Nokia Flash App info :
Protocol Version : 2.41
Protocol Implementation : 2.75
=== Phone Initial info :
Phone Model ID : Microsoft.MSM8909.P6236.2.0
=== eMMC info :
eMMC Vendor : Samsung
eMMC CID : 0015
eMMC Size : 7456 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : 56BDC3746226E080146D4D30C8C8432657A5282F
=== Other info :
SD present : False

Full Check skipped , will be checked by ImageSignature


Battery Level : 51%
RPMB Provision Status Code : 0x0101
Device RAM size : 1024 MiB
Device have ATRP (AntiTheft) system!
Backup to RAM Ok!

FFU : RM1127_1078.0042.10586.13333.15338.0353AC_retail_p rod_signed.ffu
Flashing FFU
Sending FFU Header CertData
Header sent , accepted
Perform Data Partition Erase
Erase done
Sending FFU Payload Data...
Finishing flashing

Flashing done!
Green Light

Image Sent, processing PostFlash
FinalConfig : Ok , Status : Normal
Make Factory Set : Ok
Restore RAMBkp : Ok
Update NVI from Image
Ok , NVI will be updated on first boot!
PostFlash Finished

Total flash time : 00:04:11

Rebooting




Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

=== Main info ===
NCSD Version : 8.7
Sw Version : 01078.00042.16352.50010
IMEI : 355132074269830
ProductCode : 059X5Q9
ProductCodeB : 059X232
ProductSN : D307CA2AU
Module Code : 0206806
=== HW info ===
Public ID : 561BFCA03847BAB78BA7DEE1986523E897FEA487
HW Version : 3001
BT Addr. : B4E1C40872DB
Wlan Mac : B4E1C41DB7A4
Battery Level : 53 %
=== Branding and security info ===
Operator : 000-88
SimLock : Locked!
SimLock : 0000000000000
Country : Unknown
Operator : Unknown
Branding : RM-1127_15338
Sec. Mode : Restricted
Done!
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Old 10-27-2018, 22:19   #5 (permalink)
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It's a Vodafone UK phone.

https://www.vodafone.co.uk/vodafone-...-code-request/
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Old 11-06-2018, 14:50   #6 (permalink)
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credits still yet not refunded
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Old 11-06-2018, 15:07   #7 (permalink)
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Card found: S/N : 62188684 , v0122
Registered to: maplegsm

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

Phone disconected!

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

=== Main info ===
NCSD Version : 5.0
Sw Version : 02540.00019.15234.50004
IMEI : 358342050722671
ProductCode : 059V339
ProductCodeB : 059T1J9
ProductSN : CFR427078
Module Code : 0205754
=== HW info ===
Public ID : A275E0959AFF126D02EB2B9005DC81D6F673A81C
HW Version : 5001
BT Addr. : C064C6027E2F
Wlan Mac : C064C6043540
Battery Level : 67 %
=== Branding and security info ===
Operator : VOD-GB
SimLock : Locked!
SimLock : 2341500000000
Country : United Kingdom
Operator : vodafone UK
Branding : RM-937_eu_euro1_905
Sec. Mode : Restricted
Done!

SSChannel : Create SC
SSChannel : SC Created!
Selected ENO package download for RM-937
SSChannel : DC Ok with code 0x03
Switch to IDM now ...

IDM initializing, wait...
Checking access to Products folder...
Folder for RM-937 exist
Prepare done, collect info
[Query] : RM937_15.dpl , 4.45 KiB
[Query] : RM937_2061.0066.9651.12397.207.2309_enosw-wim-signed_561494.secwim , 180.18 MiB
[Query] : RM937_2540.0019.9651.14219.207.186_enosw-wim-signed_702226.secwim , 165.53 MiB
Files to download : 3
Total size to download : 345.71 MiB
Downloading now, please, wait...
[Download] : RM937_15.dpl
[Download] : RM937_2061.0066.9651.12397.207.2309_enosw-wim-signed_561494.secwim
[Download] : RM937_2540.0019.9651.14219.207.186_enosw-wim-signed_702226.secwim
Unable collect info for verify, skip
All done, all files were downloaded!

=== Main info ===
NCSD Version : 5.0
Sw Version : 02540.00019.15234.50004
IMEI : 358342050722671
ProductCode : 059V339
ProductCodeB : 059T1J9
ProductSN : CFR427078
Module Code : 0205754
=== HW info ===
Public ID : A275E0959AFF126D02EB2B9005DC81D6F673A81C
HW Version : 5001
BT Addr. : C064C6027E2F
Wlan Mac : C064C6043540
Battery Level : 68 %
=== Branding and security info ===
Operator : VOD-GB
SimLock : Locked!
SimLock : 2341500000000
Country : United Kingdom
Operator : vodafone UK
Branding : RM-937_eu_euro1_905
Sec. Mode : Restricted
Done!

[WP8x] : Init TesMode
[TSTM] : Use File : RM937_2540.0019.9651.14219.207.186_enosw-wim-signed_702226.secwim
=== Base Phone Info
Sw Version : 02540.00019.15234.50004
IMEI : 358342050722671
ProductCode : 059V339
Device catched in BOOT mode!
Collect Info...
=== Nokia Flash App info :
Protocol Version : 2.34
Protocol Implementation : 2.59
=== Phone Initial info :
Phone Model ID : Nokia.MSM8974.P6081.2.2
=== eMMC info :
eMMC Vendor : Samsung
eMMC CID : 0015
eMMC Size : 29820 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : 3774964A7E6AC7EF7D428DDC0C0EAD71640B0D8D
=== Other info :
SD present : True , 0078EF00

SECWIM : RM937_2540.0019.9651.14219.207.186_enosw-wim-signed_702226.secwim
Sending WIM ...

WIM Image sent! Trying init TestMode now...

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
Processing Step #2
Processing Step #3
Processing Step #4
Disconnected
Need SDAuth to finish ...
Started
Connecting to SX4 server...
Connection faled: Socket Error # 10060
Connection timed out.
SX4 Disconnected
SX4 Failed, will retry Auth again ...
Started
Connecting to SX4 server...
Connection faled: Socket Error # 10060
Connection timed out.
SX4 Disconnected
SDAuth not done! Try make SX4 after 1-2 minute and make "Unlock" again!
Error! Check previous error message for more info!

Last edited by maplegsm; 11-06-2018 at 15:10. Reason: SX4 Server Error
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Old 11-06-2018, 15:24   #8 (permalink)
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i have this error try configurator and still the same
Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

WP8 Unlock Started
Connecting to server...
Connected
Need SDAuth to finish ...
Started
Connecting to SX4 server...
Connection faled: Socket Error # 10060
Connection timed out.
SX4 Disconnected
SX4 Failed, will retry Auth again ...
Started
Connecting to SX4 server...
Connection faled: Socket Error # 10060
Connection timed out.
SX4 Disconnected
SDAuth not done! Try make "Unlock" again after 5-10 minutes !
Error! Check previous error message for more info!
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Old 11-06-2018, 16:22   #9 (permalink)
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Server restored. Try again now.
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The Following 2 Users Say Thank You to JayDi For This Useful Post:
Old 11-07-2018, 03:03   #10 (permalink)
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Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

WP8 Unlock Started
Connecting to server...
Connected
Need SDAuth to finish ...
Started
Connecting to SX4 server...
Connection faled: Socket Error # 10060
Connection timed out.
SX4 Disconnected
SX4 Failed, will retry Auth again ...
Started
Connecting to SX4 server...
Connection faled: Socket Error # 10060
Connection timed out.
SX4 Disconnected
SDAuth not done! Try make "Unlock" again after 5-10 minutes !
Error! Check previous error message for more info!

i still keep getting error i try ext3 ext1 ip adress
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Old 11-07-2018, 17:46   #11 (permalink)
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should be
[srv]
sx4=ext3.infinity-best.com
port=1083

Or you can try input "default" instead.
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Old 11-08-2018, 12:21   #12 (permalink)
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another set Done please refund my credits still yet not refunded

Protocol Version : 2.41
Protocol Implementation : 2.75
=== Phone Initial info :
Phone Model ID : Microsoft.MSM8909.P6237.2.0
=== eMMC info :
eMMC Vendor : Samsung
eMMC CID : 0015
eMMC Size : 14910 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : B8219CA0F88F67C2EF5C16BE975B61705FA14D95
=== Other info :
SD present : False

SECWIM : RM1152_1078.0021.10586.13053.207.331_enosw-wim-signed_516102.secwim
Sending WIM ...

WIM Image sent! Trying init TestMode now...

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok


Card serial: 62188684
Card type: BEST Dongle
Card password: KFZVsojf

Link to my account: http://user.infinity-box.com
Login: GsmFast007

Connecting to server...

Credits: 672

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
Processing Step #2
Processing Step #3
Processing Step #4
Disconnected
Need SDAuth to finish ...
Started
Connecting to SX4 server...
Connected
SX4 enter ..
SDAuth Ok!
SX4 Disconnected
Unlock Done!
Wait for phone reboot ...
Reboot Ok!

Phone disconected!







please refund these imei credits

Order/Transaction ID: 870514/1130842
Date: 2018-11-06 13:59:53
Amount/Credits: -56
Credits From/To: System
Product: Lumia Direct unlock
Status: COMPLETED
Tag: 358342050722671
Private Note: set not done please refund credits Edit


Order/Transaction ID: 869378/1129462
Date: 2018-10-17 11:38:52
Amount/Credits: -56
Credits From/To: System
Product: Lumia Direct unlock
Status: COMPLETED
Tag: 355132074269830
Private Note: unlock not done Unknown result , something wrong with SDauth or Data #2 , try Edit
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Old 11-09-2018, 08:54   #13 (permalink)
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@maplegsm
I am little bit confused, what should be refunded and what is not ?
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Old 11-10-2018, 10:20   #14 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
@maplegsm
I am little bit confused, what should be refunded and what is not ?



please refund these imei credits
because unlock Failed

Order/Transaction ID: 870514/1130842
Date: 2018-11-06 13:59:53
Amount/Credits: -56
Credits From/To: System
Product: Lumia Direct unlock
Status: COMPLETED
Tag: 358342050722671
Private Note: set not done please refund credits Edit


Order/Transaction ID: 869378/1129462
Date: 2018-10-17 11:38:52
Amount/Credits: -56
Credits From/To: System
Product: Lumia Direct unlock
Status: COMPLETED
Tag: 355132074269830
Private Note: unlock not done Unknown result , something wrong with SDauth or Data #2 , try Edit[/QUOTE]
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Old 12-12-2018, 09:18   #15 (permalink)
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both units unlocked well.

If you still have any problem
- Close [BEST] software
- Download latest Configurator software - https://www.infinity-box.com/support...onfigurator.7z
- Start Configurator to update config
- Start BEST again


also I suggest you do not write questuons to support ot order notes because notes are provate and supporters do not read it.
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