N910v version 5.0.1 can't unlock please how to enable Diagnostic port? - Page 2 - GSM-Forum

razib143 · 03-02-2016, 19:33

Quote:

Originally Posted by Octopus box

Try to reflash the phone, then try to find and select Network manually (not via Automatic registration).

I Flashed as you say. but still network not come...

jsolisdc · 03-02-2016, 22:13

Quote:

Originally Posted by razib143

I Flashed as you say. but still network not come...

try setting up the networks sim card APN's eample tmobile sim card----> tmobile apn

lionfinger2007 · 03-03-2016, 06:34

Quote:

Originally Posted by Octopus box

We recommend not to upgrade firmware version. Try to set Network Mode to Global, then try to find and select Network manually again.

Sir do u have rooting solution for 5.0.1 let me try "direct unlock" not "fast unlock" because I tried it and it ask for root and I believe that "direct unlock" might work it?

Logs;

Welcome to Octoplus/Octopus Box Samsung software version 2.2.1
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SM-N910V
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM24
Mode: Normal
Phone model: SM-N910V
Firmware compiled date: May 29 2015
Firmware compiled time: 17:00:00
Firmware released date: Jul 30 2015
Firmware released time: 14:26:02
Phone IMEI: 990004-82-052224-5
SW version: MPSS.DI.3.0.c5-00352-M9625TAARANSZM-1.12401.1.19811.1.20883.1.21300.1
Performed by 2.2.1 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM24
Selected model: SM-N910V
Reading info...
Mode: Normal
Firmware compiled date: May 29 2015
Firmware compiled time: 17:00:00
Firmware released date: Jul 30 2015
Firmware released time: 14:26:02
SW Version: MPSS.DI.3.0.c5-00352-M9625TAARANSZM-1.12401.1.19811.1.20883.1.21300.1
ADB server killed.
Detected phone model: SM-N910V
Firmware compiled date: Fri Jul 31 15:49:35 KST 2015
PDA version: N910VVRU2BOG5
CSC version: N910VVZW2BOG5
SW version: N910VVRU2BOG5
Phone SN: 00000000000
Android version: 5.0.1 (LRX22C)
Checking Root:
Phone is not Rooted.
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.2.1 software version

Octopus box · 03-03-2016, 11:23

Try to use different SIM cards. Check whether phone's IMEI is not in "black" list of Network provider. As suggested mr.jsolisdc, check whether phone has correctly configured APN.

razib143 · 03-03-2016, 14:59

Quote:

Originally Posted by Octopus box

Try to use different SIM cards. Check whether phone's IMEI is not in "black" list of Network provider. As suggested mr.jsolisdc, check whether phone has correctly configured APN.

Support this is not Working Solution. we need Solution in your Octupus Software Unlocking process. I checked before also one Mobile with 5.0.1 but Network not come.

and yesterday 4.4.4 also Network not come. actually Octopus Software can Unlock properly this Mobile? ( Even NV can't Repair in rooted Mobile.)

Octopus box · 03-03-2016, 15:25

Have You tried to use different SIM cards? Did You check phone's IMEI? What are the results?

austinejiasa · 03-03-2016, 16:06

my own doesnt show anything when i dial *#06#

razib143 · 03-03-2016, 17:11

Quote:

Originally Posted by Octopus box

Have You tried to use different SIM cards? Did You check phone's IMEI? What are the results?

Hello Support, Maybe you were Busy that's why you skip my post picture where my Mobile IMEI showed from Setting on this post http://forum.gsmhosting.com/vbb/f684.../#post11663234

Anyway, I post result again with more deep details bellow...

01. This is my own Working 3G SIM which one I am going to test with N910V 4.4.4

02. Here is I am put SIM Card and IMEI also show from device Sticker.

03. After Powering ON Mobile Network Show Searching....

04. My Mobile SIM App showing on inside Mobile Menu.

05. Mobile Software Information.

06. Mobile IMEI from Settings>About>Information Status>IMEI

07. Network Searching Error. even select Global later from popup option.

08. POPUP option for Global selecting.

09. I did also APN Setting but No Network Still.

10. I Hope this is quite enough for you Questions Support.

razib143 · 03-04-2016, 12:21

do you have any Solution for this Mobile Network @ Octopus Support?

Octopus box · 03-04-2016, 14:28

Try to reflash the phone with "N910VVRU2BOG5_N910VVZW2BOG5_VZW_Android_5.0.1 " firmware from the Support Area, then try to perform an "Unlock" operation again. Post here the result.

razib143 · 03-05-2016, 12:21

Quote:

Originally Posted by Octopus box

Try to reflash the phone with "N910VVRU2BOG5_N910VVZW2BOG5_VZW_Android_5.0.1 " firmware from the Support Area, then try to perform an "Unlock" operation again. Post here the result.

I flashed with new firmware form support as you told but No Network in Global Mode or LTE / GSM / UMTS " Error while searching for networks " when Manual Search do. Logs bellow.

Code:

Welcome to Octoplus/Octopus Box Samsung software version 2.2.1
----------------------------------------------------------------------------------
Selected firmware file: N910V VRU2BOG5_N910VVZW2BOG5_VZW_Android_5.0.1.oct
Please put the phone into Download Mode and connect USB cable.
To put SM-N910V into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on 
Firmware write started.
Writing ABOOT section...
ABOOT section has been written successfully.
Writing SBL1 section...
SBL1 section has been written successfully.
Writing RPM section...
RPM section has been written successfully.
Writing TZ section...
TZ section has been written successfully.
Writing DBI section...
DBI section has been written successfully.
Writing APNHLOS section...
APNHLOS section has been written successfully.
Writing BOOT section...
BOOT section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing SYSTEM section...
SYSTEM section has been written successfully.
Writing CACHE section...
CACHE section has been written successfully.
Writing MODEM section...
MODEM section has been written successfully.
Firmware writing successfully completed.
Performed by 2.2.1 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM35
Selected model: SM-N910V
Reading info...
Mode: Normal
Firmware compiled date: May 29 2015
Firmware compiled time: 17:00:00
Firmware released date: Jul 30 2015
Firmware released time: 14:26:02
SW Version: MPSS.DI.3.0.c5-00352-M9625TAARANSZM-1.12401.1.19811.1.20883.1.21300.1
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-N910V
Firmware compiled date: Fri Jul 31 15:49:35 KST 2015
PDA version: N910VVRU2BOG5
CSC version: N910VVZW2BOG5
SW version: N910VVRU2BOG5
Phone SN: 00000000000
Android version: 5.0.1 (LRX22C)
Checking Root:
Phone is not Rooted.
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.2.1 software version
----------------------------------------------------------------------------------

After Hard Reset also I do Unlock but No Network.

Code:

-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM35
Selected model: SM-N910V
Reading info...
Mode: Normal
Firmware compiled date: May 29 2015
Firmware compiled time: 17:00:00
Firmware released date: Jul 30 2015
Firmware released time: 14:26:02
SW Version: MPSS.DI.3.0.c5-00352-M9625TAARANSZM-1.12401.1.19811.1.20883.1.21300.1
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-N910V
Firmware compiled date: Fri Jul 31 15:49:35 KST 2015
PDA version: N910VVRU2BOG5
CSC version: N910VVZW2BOG5
SW version: N910VVRU2BOG5
Phone SN: 00000000000
Android version: 5.0.1 (LRX22C)
Checking Root:
Phone is not Rooted.
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.2.1 software version

Octopus box · 03-05-2016, 12:43

Please upload *.log and *.logx files of performed operations to any file-sharing service and post here download link.
*.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.

lionfinger2007 · 03-05-2016, 13:38

Quote:

Originally Posted by razib143

I flashed with new firmware form support as you told but No Network in Global Mode or LTE / GSM / UMTS " Error while searching for networks " when Manual Search do. Logs bellow.

Code:

Welcome to Octoplus/Octopus Box Samsung software version 2.2.1
----------------------------------------------------------------------------------
Selected firmware file: N910V VRU2BOG5_N910VVZW2BOG5_VZW_Android_5.0.1.oct
Please put the phone into Download Mode and connect USB cable.
To put SM-N910V into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on 
Firmware write started.
Writing ABOOT section...
ABOOT section has been written successfully.
Writing SBL1 section...
SBL1 section has been written successfully.
Writing RPM section...
RPM section has been written successfully.
Writing TZ section...
TZ section has been written successfully.
Writing DBI section...
DBI section has been written successfully.
Writing APNHLOS section...
APNHLOS section has been written successfully.
Writing BOOT section...
BOOT section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing SYSTEM section...
SYSTEM section has been written successfully.
Writing CACHE section...
CACHE section has been written successfully.
Writing MODEM section...
MODEM section has been written successfully.
Firmware writing successfully completed.
Performed by 2.2.1 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM35
Selected model: SM-N910V
Reading info...
Mode: Normal
Firmware compiled date: May 29 2015
Firmware compiled time: 17:00:00
Firmware released date: Jul 30 2015
Firmware released time: 14:26:02
SW Version: MPSS.DI.3.0.c5-00352-M9625TAARANSZM-1.12401.1.19811.1.20883.1.21300.1
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-N910V
Firmware compiled date: Fri Jul 31 15:49:35 KST 2015
PDA version: N910VVRU2BOG5
CSC version: N910VVZW2BOG5
SW version: N910VVRU2BOG5
Phone SN: 00000000000
Android version: 5.0.1 (LRX22C)
Checking Root:
Phone is not Rooted.
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.2.1 software version
----------------------------------------------------------------------------------

After Hard Reset also I do Unlock but No Network.

Code:

-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM35
Selected model: SM-N910V
Reading info...
Mode: Normal
Firmware compiled date: May 29 2015
Firmware compiled time: 17:00:00
Firmware released date: Jul 30 2015
Firmware released time: 14:26:02
SW Version: MPSS.DI.3.0.c5-00352-M9625TAARANSZM-1.12401.1.19811.1.20883.1.21300.1
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-N910V
Firmware compiled date: Fri Jul 31 15:49:35 KST 2015
PDA version: N910VVRU2BOG5
CSC version: N910VVZW2BOG5
SW version: N910VVRU2BOG5
Phone SN: 00000000000
Android version: 5.0.1 (LRX22C)
Checking Root:
Phone is not Rooted.
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.2.1 software version

same as me, below are logs;

Flashing log;

Welcome to Octoplus/Octopus Box Samsung software version 2.2.1
Selected firmware file: N910VVRU2BOG5_N910VVZW2BOG5
_N910VVRU2BOG5_HOME.oct
Please put the phone into Download Mode and connect USB cable.
To put SM-N910V into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Firmware write started.
Writing ABOOT section...
ABOOT section has been written successfully.
Writing SBL1 section...
SBL1 section has been written successfully.
Writing RPM section...
RPM section has been written successfully.
Writing TZ section...
TZ section has been written successfully.
Writing DBI section...
DBI section has been written successfully.
Writing APNHLOS section...
APNHLOS section has been written successfully.
Writing BOOT section...
BOOT section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing SYSTEM section...
SYSTEM section has been written successfully.
Writing CACHE section...
CACHE section has been written successfully.
Writing MODEM section...
MODEM section has been written successfully.
Firmware writing successfully completed.
Performed by 2.2.1 software version

Unlocking log after flashing;

Welcome to Octoplus/Octopus Box Samsung software version 2.2.1
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM23
Selected model: SM-N910V
Mode: Normal
Phone model: SM-N910V
Firmware compiled date:
Firmware compiled time:
Firmware released date: -ù~
Firmware released time:
SW version:
Performed by 2.2.1 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM24
Selected model: SM-N910V
Mode: Normal
Phone model: SM-N910V
Firmware compiled date: May 29 2015
Firmware compiled time: 17:00:00
Firmware released date: Jul 30 2015
Firmware released time: 14:26:02
Phone IMEI: 990004-82-052224-5
SW version: MPSS.DI.3.0.c5-00352-M9625TAARANSZM-
1.12401.1.19811.1.20883.1.21300.1
Performed by 2.2.1 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM24
Selected model: SM-N910V
Reading info...
Mode: Normal
Firmware compiled date: May 29 2015
Firmware compiled time: 17:00:00
Firmware released date: Jul 30 2015
Firmware released time: 14:26:02
SW Version: MPSS.DI.3.0.c5-00352-M9625TAARANSZM-
1.12401.1.19811.1.20883.1.21300.1
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.2.1 software version

But the phone is still not unlocked, please how will I get it done?

razib143 · 03-05-2016, 13:39

Quote:

Originally Posted by Octopus box

Please upload *.log and *.logx files of performed operations to any file-sharing service and post here download link.
*.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.

here it is: Note 4 N910V last logs - Download - 4shared - Mahadi Hassan Razib

razib143 · 03-07-2016, 13:37

Any Solution Octopus Support for Note N910V Network?

03-03-2016, 11:23	#19 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Try to use different SIM cards. Check whether phone's IMEI is not in "black" list of Network provider. As suggested mr.jsolisdc, check whether phone has correctly configured APN.

03-03-2016, 15:25	#21 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Have You tried to use different SIM cards? Did You check phone's IMEI? What are the results?

03-03-2016, 16:06	#22 (permalink)
austinejiasa No Life Poster Join Date: Oct 2009 Location: NIGERIA Posts: 888 Member: 1149419 Status: Offline Sonork: NIL Thanks Meter: 58	my own doesnt show anything when i dial *#06#

03-04-2016, 12:21	#24 (permalink)
razib143 No Life Poster Join Date: Sep 2006 Location: Dhaka Bangladesh Age: 33 Posts: 3,491 Member: 348877 Status: Offline Sonork: 1601289 Thanks Meter: 1,178	do you have any Solution for this Mobile Network @ Octopus Support?

03-04-2016, 14:28	#25 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Try to reflash the phone with "N910VVRU2BOG5_N910VVZW2BOG5_VZW_Android_5.0.1 " firmware from the Support Area, then try to perform an "Unlock" operation again. Post here the result.

03-05-2016, 12:43	#27 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please upload .log and .logx files of performed operations to any file-sharing service and post here download link. .log and .logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.

03-07-2016, 13:37	#30 (permalink)
razib143 No Life Poster Join Date: Sep 2006 Location: Dhaka Bangladesh Age: 33 Posts: 3,491 Member: 348877 Status: Offline Sonork: 1601289 Thanks Meter: 1,178	Any Solution Octopus Support for Note N910V Network?