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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 11-13-2012, 09:19   #16 (permalink)
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@ netmobile,

Quote:
On future updates add Motorola Motosmart Flip XT611.
XT611 is already supported via SigmaKey/Box.
Please refer to this link for detailed unlock manual.

Best Regards
GSMServer team



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Old 12-05-2012, 15:34   #17 (permalink)
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Good morning.
I have a F930 which fails in all possible cases direct unlock, read codes, repair IMEI. I contact to see if it is possible to correct the failure to upgrade later, here I leave the log of operations.

18/01/03 SigmaKey Qcom: Read unlock codes
ZTE Handset Diagnostic Interface (COM12), provider :: ZTE Corporation, drivers version :: 1.2050.1.1, Date: 8/4/2008
Versión: ZTE_CN_P608D1V2.0.0B04-D, F930 Sep 01 2010
Firmware: ZTE_CN_P608D1V2.0.0B04-D
Date: Sep 01 2010 17:37:47, April 13, 2010 23:00:00, KPRZL
IMEI: 359941031237177
Bluetooth Address: B6F9C84A15D0
Phone model: ZTE (Unknown)
Done (User Code 0000)

18/01/03 SigmaKey Qcom: Direct unlock
ZTE Handset Diagnostic Interface (COM12), provider :: ZTE Corporation, drivers version :: 1.2050.1.1, Date: 8/4/2008
Versión: ZTE_CN_P608D1V2.0.0B04-D, F930 Sep 01 2010
Firmware: ZTE_CN_P608D1V2.0.0B04-D
Date: Sep 01 2010 17:37:47, April 13, 2010 23:00:00, KPRZL
IMEI: 359941031237177
Bluetooth Address: B6F9C84A15D0
Phone model: ZTE (Unknown)
Blocking the network was not done in the phone firmware. The release has been canceled.

SigmaKey Qcom 18/01/03: Restoring IMEI
ZTE Handset Diagnostic Interface (COM12), provider:: ZTE Corporation, drivers version :: 1.2050.1.1, Date: 8/4/2008
Versión: ZTE_CN_P608D1V2.0.0B04-D, F930 Sep 01 2010
Firmware: ZTE_CN_P608D1V2.0.0B04-D
Date: Sep 01 2010 17:37:47, April 13, 2010 23:00:00, KPRZL
IMEI: 359941031237177
Bluetooth Address: B6F9C84A15D0
Phone model: ZTE (Unknown)
Blocking the network was not done in the phone firmware. The release has been canceled.
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Old 12-05-2012, 15:58   #18 (permalink)
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@

Please provide us with such information:
Is phone locked to some network provider?
If yes, please sign what operator exactly it is locked to?
Also, please sign what is signed at the screen of the phone when you power's it on with not original SIM card.

Best Regards
GSMServer team



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Old 12-05-2012, 16:07   #19 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@

Please provide us with such information:
Is phone locked to some network provider?
If yes, please sign what operator exactly it is locked to?
Also, please sign what is signed at the screen of the phone when you power's it on with not original SIM card.

Best Regards
GSMServer team


Thanks for responding, but the cell is not network locked, only went up the log so it would look at all options that fails. In my case I just want to do a repair imei.
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Old 12-05-2012, 16:23   #20 (permalink)
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@ rey00,

Your case is getting deeply analyzed and will be resolved in upcoming update.
Please hold this phone.

Best Regards
GSMServer team



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Old 12-05-2012, 21:11   #21 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ rey00,

Your case is getting deeply analyzed and will be resolved in upcoming update.
Please hold this phone.

Best Regards
GSMServer team


ok thanks, I hope for you, as the team is mine.
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Old 12-11-2012, 20:26   #22 (permalink)
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Need do unlock Motorola EX440, SigmaKey support ?
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Old 12-12-2012, 09:25   #23 (permalink)
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@ vankad,

What CPU this EX440 phone model has?
If it is MTK based phone model, try to read phone backup from it and post here log file.

Currently, EX440 is not supported phone model for unlock purposes.
Please check list of all supported phone models by following this link.

Best Regards
GSMServer team




Last edited by GSM_Support; 12-12-2012 at 09:40.
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Old 12-13-2012, 18:42   #24 (permalink)
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Can i unlock motorola xt720 with sigma key
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Old 12-14-2012, 09:24   #25 (permalink)
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@ maanarman,

No, XT720 is not supported phone model, currently.
Please check complete list of all supported phone models by referring to this link.

Best Regards
GSMServer team



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Old 12-14-2012, 10:50   #26 (permalink)
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@ rey00,

New version of Sigma Software (v1.18.05) has been released.
Issues you were dealing with solved.
Now you can perform Read Unlock Codes/Repair IMEI/Unlock operations for your F930 without any problems using latest software version.
Don't forget to post successful logs at the forum.

Best Regards
GSMServer team



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Old 12-17-2012, 15:58   #27 (permalink)
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please any solution for motorola ex430 Motogo! unlocking software update and change imei
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Old 12-20-2012, 16:54   #28 (permalink)
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Question

Quote:
Originally Posted by GSM_Support View Post
@ vankad,

What CPU this EX440 phone model has?
If it is MTK based phone model, try to read phone backup from it and post here log file.

Currently, EX440 is not supported phone model for unlock purposes.
Please check list of all supported phone models by following this link.

Best Regards
GSMServer team



Procesador Baseband: MT6236, HW Rev. A.02, SW Rev. A.00
Numero de serie: 4022580C4C0A4F923AEA33712EDF808D
Cheque da memoria RAM externa do telefone...64 Mb
Identificacao da memoria flash...NAND, ID: 00AD00B1-00000055, fabricante: Hynix
Tamanho da memoria flash: 128 Mb, tamanho da pagina: 2048 , blocos maus: 1
Sistema de arquivos: 32 Mb @ 06000000
Firmware: A8262_11A_PCB01_GPRS_MT6236_S00.SILVTV_G_07_30_00R PD
Hardware IMEI: 353204050081786
Leitura dos dados de calibracao...Passado
Erro Data checksum
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Old 12-20-2012, 17:09   #29 (permalink)
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@ cbcelular,

Try to perform following:
  1. Read phone backup
  2. Post log file from read backup operation here
  3. Upload backup copy along with the log file to any filesharing web site and PM link for it to me

Best Regards
GSMServer team



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Old 01-05-2013, 15:48   #30 (permalink)
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Imei repair for qualcomm alcatel not supported ? I have an ot 995 in the table with banned imei ..
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