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Go Back   GSM-Forum > Product Support Sections > Special Solutions / Services / WebShop > GPGIndustries Support section > Distributed Devices by GPG > GCPro Key


 
 
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Old 01-31-2018, 19:00   #2851 (permalink)
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Quote:
Originally Posted by washipolar View Post
It is new newly purchased

Card verify ok...
Card OsVer 0002
GCPro SN:= GC1F89D9C2
GCPRO Activation := NOT ACTIVE
Checking server connection...
Server Reply Error := ERR_REDOWNLOAD_NEW_SETUP..
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...31-01-2018-11-05-12
now activate my gcprokey bought from you.
Using 1.23
GCPro found...
Card verify ok...
Card OsVer 0003
GCPro SN:= xxxxxxxxxxx
GCPRO Activation := CARD IS ACTIVE
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...31-01-2018-14-59-16 Using 1.23

 
Old 01-31-2018, 19:07   #2852 (permalink)
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Hi Stanner,
I was using my GCPro card for almost 2 years and all of sudden yesterday it showed something like "Session fail Card Locked". I have the latest update version installed v62 Jan. 22. When I try to unlock the card using the card update tool, I get the message below. By the way I have not made any changes to my pc recently, there's no spyware or any remote software installed at all, so I don't know what's caused this error. Hope you can help to try to fix it. Thanks!

Using 1.23
Checking server connection...
Server access ok..
Making sure card is locked or not..
session fail Card Locked..
Fail cardos Card Locked..
Fail to get card os read details...
Reading Details..
Card Lock Reason := FcLBDcAwCAPAlYIg2DwLxfuPVFV3ycguvH4bxBrPtqzdc6BECc utn/jQTtbQo3QR8wE=
This GCPro is not Allowed to UPDATE or Register, Contact reseller..
GCPro SN := GC373E39E4
Fail at unlock card please contact support...
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...31-01-2018-12-54-45 Using 1.23
 
Old 01-31-2018, 20:03   #2853 (permalink)
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Quote:
Originally Posted by BillA View Post
Hi Stanner,
I was using my GCPro card for almost 2 years and all of sudden yesterday it showed something like "Session fail Card Locked". I have the latest update version installed v62 Jan. 22. When I try to unlock the card using the card update tool, I get the message below. By the way I have not made any changes to my pc recently, there's no spyware or any remote software installed at all, so I don't know what's caused this error. Hope you can help to try to fix it. Thanks!

Using 1.23
Checking server connection...
Server access ok..
Making sure card is locked or not..
session fail Card Locked..
Fail cardos Card Locked..
Fail to get card os read details...
Reading Details..
Card Lock Reason := FcLBDcAwCAPAlYIg2DwLxfuPVFV3ycguvH4bxBrPtqzdc6BECc utn/jQTtbQo3QR8wE=
This GCPro is not Allowed to UPDATE or Register, Contact reseller..
GCPro SN := GC373E39E4
Fail at unlock card please contact support...
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...31-01-2018-12-54-45 Using 1.23


Thanks Stanner, looks like it's working now... for now...
 
Old 02-01-2018, 00:49   #2854 (permalink)
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GcPro Dongle Bought From Online Store. GPGIndustries


"Order Number" #7717 from Shop.gpgindustries.com

Card Register "Log" from latest updatetool
Using 1.23
Card verify ok...
Card OsVer 0002
GCPro SN:= GCC95ED699
GCPRO Activation := NOT ACTIVE
Checking server connection...
Enter registration details for GCPro...
Checking card..
Please Update GCPro First,Then use Register GCPro..
Fail at activation please contact support...
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...31-01-2018-17-35-52 Using 1.23




when doing update :
Using 1.23
Checking GCPro Card Details...
bug 92312ba?
bug 92312ba?
bug 92312ba?
fail to verify card...
Checking server connection...
GCPro SN GCC95ED699
Card OsVer 0002
Checking security of card...
GCPRO Activation := NOT ACTIVE
Card crypto verify ok..
Server Reply Error := ERR_CARD_Already_Updated.
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...31-01-2018-17-53-16 Using 1.23
 
Old 02-01-2018, 01:26   #2855 (permalink)
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Quote:
Originally Posted by stanner_austin View Post
@seanandre
Hello
We watching thread carefully and solve each user, if not got reply that's not mean we are ignoring any request..

About your issue did you confirm sales team that you received parcel and allow to be registered at gpg shop ? that's you part so we confirm you received gcpro..

if online chat is not available you can use email to contact.. i have notify sales team it will be checked & done in 24hrs .
thanks today after waiting 15 days finally card updated and registred
 
Old 02-01-2018, 13:59   #2856 (permalink)
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Donate money to this user
My card is Locked

Using 1.23
Checking GCPro Card Details...
ERROR 0x1_islocked
Card is Locked.
Checking server connection...
GCPro SN GC39B64493
Card OsVer 0002
Checking security of card...
Please unlock card before update....
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...01-02-2018-18-28-00 Using 1.23

plz help gcpro team
 
Old 02-01-2018, 14:16   #2857 (permalink)
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Hello there! Please help me activate Thank you

Using 1.23
GCPro found...
Card verify ok...
Card OsVer 0002
GCPro SN:= GCE890C068
GCPRO Activation := NOT ACTIVE
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...01-02-2018-14-08-14 Using 1.23
 
Old 02-01-2018, 14:48   #2858 (permalink)
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Any solution GCPRO team
Any answer what to do
 
Old 02-01-2018, 16:54   #2859 (permalink)
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hola buenas quiero saber como activo mi cgp key si me pueden ayudar
 
Old 02-01-2018, 17:15   #2860 (permalink)
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Hello Gc Pro team.

Please hel me with my new Dongle..
here logs..
Using 1.23
Checking server connection...
Server access ok..
Making sure card is locked or not..
Card verify ok...
Card OsVer 0000
GCPro SN:= GC00000000
GCPRO Activation := NOT ACTIVE
GCPro is NOT Locked,Please do not use this option again...
Fail at unlock card please contact support...
Job finish
Do not lost delete old logs they may help some
time to fix your issue fast..Show log to support
team in case of error...01-02-2018-13-13-34 Using 1.2

I hope is not a hardware easy..


Waiting for your support

BR
 
Old 02-01-2018, 18:39   #2861 (permalink)
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Quote:
Originally Posted by guticel View Post
Hello Gc Pro team.

Please hel me with my new Dongle..
here logs..
Using 1.23
Checking server connection...
Server access ok..
Making sure card is locked or not..
Card verify ok...
Card OsVer 0000
GCPro SN:= GC00000000
GCPRO Activation := NOT ACTIVE
GCPro is NOT Locked,Please do not use this option again...
Fail at unlock card please contact support...
Job finish
Do not lost delete old logs they may help some
time to fix your issue fast..Show log to support
team in case of error...01-02-2018-13-13-34 Using 1.2

I hope is not a hardware easy..


Waiting for your support

BR
Hi..

Try to upgrade dongle o talk with support via Skype...
seems like your dongle dont have a serial number....
maybe need exchange...

Wait for support... for Software or Hardware issue soluction
Polaco
 
Old 02-01-2018, 19:41   #2862 (permalink)
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GCPro SN GC80A08726
Card OsVer 0001
Checking security of card...
GCPRO Activation := CARD IS ACTIVE
Card crypto verify ok..
This GCPro is not Allowed to UPDATE or Register, Contact reseller..
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...01-02-2018-13-40-20 Using 1.23
 
Old 02-01-2018, 21:43   #2863 (permalink)
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hello


Using 1.23
Please contact GCPro_Team for more info ACTIVATION NOT POSSIBLE IF OS IS NOT 0003..0000
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...01-02-2018-17-43-14 Using 1.23
 
Old 02-01-2018, 22:15   #2864 (permalink)
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Quote:
Originally Posted by el-polaco View Post
Hi..

Try to upgrade dongle o talk with support via Skype...
seems like your dongle dont have a serial number....
maybe need exchange...

Wait for support... for Software or Hardware issue soluction
Polaco
Hi Support, can help me with my dongle.
Inalid Gcpro kei Serial Number
i cant update...
here log
any sugestion?

Checking GCPro Card Details...
Card verify ok...
Card OsVer 0000
GCPro SN:= GC00000000
GCPRO Activation := NOT ACTIVE
Checking server connection...
GCPro SN GC00000000
Card OsVer 0000
Invalid card sn...
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show
log to support team in case of error...01-02-2018-18-12-44 Using 1.23

thanks in advance

BR
 
The Following User Says Thank You to guticel For This Useful Post:
Old 02-02-2018, 10:05   #2865 (permalink)
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Hello there! I bought it online. I already contacted the dealer. But they said that only gc prokey can help me to activate. I also tried to send the forum but still did not get help. Hope to activate it immediately. Thank you.


Using 1.23
Card verify ok...
Card OsVer 0002
GCPro SN:= GCE890C068
GCPRO Activation := NOT ACTIVE
Checking server connection...
Enter registration details for GCPro...
Checking card..
Please Update GCPro First,Then use Register GCPro..
Fail at activation please contact support...
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...02-02-2018-10-03-19 Using 1.23
 
 

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