Smart-Card/Dongle/Box update fixes and solutions - Page 4 - GSM-Forum

YellowBoss · 04-16-2021, 07:49

Quote:

Originally Posted by kahi

i update because buy activation mc2 and i have error
"We have successfully activated Infinity Chinese Miracle-2 for BEST Dongle SN: A87E9574"

=== DongleManager [Infinity] v1.81 [15.04.2021 19:57:42] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: FT SCR2000 0
HWID: 0100957418201292
=== Process started: 15.04.2021 19:57:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

Hello,

1. Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6

Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202

2. Update dongle with Infinity DongleManager.exe

OR

1. Insert Infinity Smart-Card into another Card-Reader (dongle or box). Good result gives Alcor Card-Reader

-

2. Update dongle with Infinity DongleManager.exe

zzhnt · 04-17-2021, 10:43

=== DongleManager [Infinity] v1.81 [17/04/2021 10:27:20] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: FT SCR2000 0
HWID: 0000CCE018434082
=== Process started: 17/04/2021 10:27:20 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

YellowBoss · 04-17-2021, 11:12

Quote:

Originally Posted by zzhnt

=== DongleManager [Infinity] v1.81 [17/04/2021 10:27:20] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: FT SCR2000 0
HWID: 0000CCE018434082
=== Process started: 17/04/2021 10:27:20 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

Hello,

1. Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6

Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202

2. Update dongle with Infinity DongleManager.exe

OR

1. Insert Infinity Smart-Card into another Card-Reader (dongle or box). Good result gives Alcor Card-Reader

-

2. Update dongle with Infinity DongleManager.exe

R&D · 04-17-2021, 14:57

hello
please solve this problem..

Quote:

=== DongleManager [Infinity] v1.81 [17-Apr-21 13:56:32] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: FT SCR2000 0
HWID: 0004736B03EF1292
=== Process started: 17-Apr-21 13:56:33 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

YellowBoss · 04-17-2021, 16:39

Quote:

Originally Posted by R&D

hello
please solve this problem..

Hello,

1. Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6

Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202

2. Update dongle with Infinity DongleManager.exe

OR

1. Insert Infinity Smart-Card into another Card-Reader (dongle or box). Good result gives Alcor Card-Reader

-

2. Update dongle with Infinity DongleManager.exe

R&D · 04-17-2021, 18:39

I have win 10 64b, sme error

Quote:

Originally Posted by yellowboss

hello,

1. Install required card-reader drivers - https://www.infinity-box.com/support/?r=6

drivers version after installation should be 2.5.6.0823 or 2.5.9.1202

2. Update dongle with infinity donglemanager.exe

or

1. Insert infinity smart-card into another card-reader (dongle or box). Good result gives alcor card-reader

-

2. Update dongle with infinity donglemanager.exe

YellowBoss · 04-18-2021, 00:44

Quote:

Originally Posted by R&D

I have win 10 64b, sme error

What is the error message?

coolrajmobile · 04-18-2021, 11:36

=== DongleManager [Infinity] v1.81 [18-04-2021 16:04:13] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: FT SCR2000 0
HWID: 0009748418201292
=== Process started: 18-04-2021 16:04:13 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

pls help me

YellowBoss · 04-18-2021, 12:25

Quote:

Originally Posted by coolrajmobile

=== DongleManager [Infinity] v1.81 [18-04-2021 16:04:13] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: FT SCR2000 0
HWID: 0009748418201292
=== Process started: 18-04-2021 16:04:13 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

pls help me

Hello,

1. Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6

Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202

2. Update dongle with Infinity DongleManager.exe

OR

1. Insert Infinity Smart-Card into another Card-Reader (dongle or box). Good result gives Alcor Card-Reader

-

2. Update dongle with Infinity DongleManager.exe

aggrogant · 04-19-2021, 16:05

help please, dongle misconfiguration
=== DongleManager [Infinity] v1.81 [Пн 19.04.21 18:04:54] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: FT SCR2000 0
HWID: 01046983147D1292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): 62A16983
Firmware version: 0122.02
=== Process started: Пн 19.04.21 18:04:57 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

turkgsmteam · 04-19-2021, 18:54

=== DongleManager [Infinity] v1.81 [19.04.2021 20:49:27] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000D8CCFF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 0DEAD8CC
Firmware version: 0147.02
=== Process started: 19.04.2021 20:49:30 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

I use vb.net only on the home pc, it makes this error twice, I definitely do not use a sharing program.

my card full actived
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0147
- 02: #2 v0122
- 03: Infinity [BEST] v0122
- 08: #8
- 0C: #12
- 0F: #15
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity [BEST2]
- gb-key
- gb-key (activation)
- grt
- amt

InfinityHelp · 04-19-2021, 22:51

Quote:

Originally Posted by aggrogant

help please, dongle misconfiguration
=== DongleManager [Infinity] v1.81 [Пн 19.04.21 18:04:54] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: FT SCR2000 0
HWID: 01046983147D1292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): 62A16983
Firmware version: 0122.02
=== Process started: Пн 19.04.21 18:04:57 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
1. Delete fault.bin file (if you have it in CM2 folder)
2. Install latest Infinity software updates
3. Run DongleManager
4. Update Dongle firmware

InfinityHelp · 04-19-2021, 22:54

Quote:

Originally Posted by turkgsmteam

=== DongleManager [Infinity] v1.81 [19.04.2021 20:49:27] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000D8CCFF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 0DEAD8CC
Firmware version: 0147.02
=== Process started: 19.04.2021 20:49:30 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

I use vb.net only on the home pc, it makes this error twice, I definitely do not use a sharing program.

my card full actived
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0147
- 02: #2 v0122
- 03: Infinity [BEST] v0122
- 08: #8
- 0C: #12
- 0F: #15
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity [BEST2]
- gb-key
- gb-key (activation)
- grt
- amt

Do not use Infinity ate the same time with
\microsoft visual studio 10.0\team tools\tracedebugger tools\intellitrace.exe

now update dongle firmware

hlabs · 04-20-2021, 05:21

=== DongleManager [Infinity] v1.81 [20/4/2021 06:17:34] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000A415217A4082
=== Process started: 20/4/2021 06:17:34 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

YellowBoss · 04-20-2021, 08:29

Quote:

Originally Posted by hlabs

=== DongleManager [Infinity] v1.81 [20/4/2021 06:17:34] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000A415217A4082
=== Process started: 20/4/2021 06:17:34 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

Hi,

Update it once again now

04-17-2021, 10:43	#47 (permalink)
zzhnt Major Poster Join Date: Jul 2016 Posts: 48 Member: 2599500 Status: Offline Thanks Meter: 6	Probably last attempt was interrupted or wrong Smart-Card connected. === DongleManager [Infinity] v1.81 [17/04/2021 10:27:20] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: FT SCR2000 0 HWID: 0000CCE018434082 === Process started: 17/04/2021 10:27:20 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2

04-18-2021, 11:36	#53 (permalink)
coolrajmobile Junior Member Join Date: Dec 2009 Location: Rajakhera, Dholpur, Rajasthan Posts: 37 Member: 1176693 Status: Offline Thanks Meter: 10	=== DongleManager [Infinity] v1.81 [18-04-2021 16:04:13] === Box/Dongle type selected: Infinity [BEST] Card-Reader: FT SCR2000 0 HWID: 0009748418201292 === Process started: 18-04-2021 16:04:13 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2 pls help me

04-19-2021, 16:05	#55 (permalink)
aggrogant Junior Member Join Date: Oct 2015 Location: UA Posts: 24 Member: 2479810 Status: Offline Thanks Meter: 1	help please, dongle misconfiguration === DongleManager [Infinity] v1.81 [Пн 19.04.21 18:04:54] === Box/Dongle type selected: Infinity [BEST] Card-Reader: FT SCR2000 0 HWID: 01046983147D1292 Box/Dongle found: Infinity [BEST] Reading... Serial No (S/N): 62A16983 Firmware version: 0122.02 === Process started: Пн 19.04.21 18:04:57 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2

04-20-2021, 05:21	#59 (permalink)
hlabs Junior Member Join Date: Jul 2016 Location: Bulawayo, Zimbabwe Posts: 23 Member: 2593138 Status: Offline Thanks Meter: 9	=== DongleManager [Infinity] v1.81 [20/4/2021 06:17:34] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000A415217A4082 === Process started: 20/4/2021 06:17:34 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2