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09-21-2018, 11:27
| #3526 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
result ? | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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09-21-2018, 11:28
| #3527 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
result ? | |
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09-21-2018, 15:43
| #3528 (permalink) | |
| Junior Member  Join Date: Dec 2007 Location: Honduras
Posts: 16
Member: 651570 Status: Offline Thanks Meter: 5 | Quote:
It shows the following, what can it be? ==== [21/09/2018 8:30:34] ==== Smart-Card update process may takes up to 4-5 minutes to complete. During update process software may seem hanging but please DO NOT close or terminate forcely application. It may cause harm to your Smart-Card. Just let the process to be finished. - Connect Infinity Box/Dongle (Smart-Card) to PC - Disconnect all other Boxes/Dongles (Smart-Card) from PC - Update Smart-Card Reader drivers to latest version - Disable Antivirus and Firewall - DO NOT interrupt update process even if you think that software is freez ! === DongleManager [Infinity] v1.72 [21/09/2018 8:30:39] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0001D95100001942 Select Token Type: instead of Autodetect === DongleManager [Infinity] v1.72 [21/09/2018 8:30:45] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0001D95100001942 === Process started: 21/09/2018 8:30:45 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Card returned error - 6A84 at 522/20116 Error upgrading applets: Card returned error - 6A84 at 522/20116 Disconnected | |
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09-21-2018, 20:30
| #3529 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
anyway try to update it once again now, let's see result. | |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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09-22-2018, 09:08
| #3530 (permalink) | |
| Freak Poster  Join Date: Nov 2007
Posts: 352
Member: 630431 Status: Offline Sonork: 100.1612755 Thanks Meter: 99 | Quote:
Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0004380AFF021982 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 50FC380A Firmware version: 0132.02 "UK Edition" status: Off Last launched Application: 0000 v.0000 => Activations: - 00: Infinity-Box/Dongle v.0132 | |
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09-22-2018, 09:23
| #3531 (permalink) | |
| Freak Poster Join Date: Nov 2007
Posts: 352
Member: 630431 Status: Offline Sonork: 100.1612755 Thanks Meter: 99 | Quote:
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09-22-2018, 10:13
| #3532 (permalink) | ||
| Insane Poster Join Date: Jul 2013 Location: Uzbekistan
Posts: 96
Member: 1973890 Status: Offline Thanks Meter: 33 | Help Me smart card-misconfiguration problem Quote:
Quote:
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09-22-2018, 10:41
| #3533 (permalink) | |
| Freak Poster Join Date: Nov 2007
Posts: 352
Member: 630431 Status: Offline Sonork: 100.1612755 Thanks Meter: 99 | Quote:
Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 2 HWID: 0004380AFF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 50FC380A Firmware version: 0132.02 === Process started: 9/22/2018 14:37:32 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed === Process finished: 9/22/2018 14:38:43 === === DongleManager [Infinity] v1.72 [9/22/2018 14:38:43] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 2 HWID: 0004380AFF021982 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 50FC380A Firmware version: 0137.02 => Activations: - 00: Infinity-Box/Dongle v.0137 now ok sir thx for help me Infinity best team | |
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09-22-2018, 15:14
| #3534 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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09-23-2018, 14:39
| #3535 (permalink) |
| No Life Poster  Join Date: Sep 2007
Posts: 1,219
Member: 589869 Status: Offline Sonork: 100.1593501 Thanks Meter: 552 | === DongleManager [Infinity] v1.72 [9/23/2018 19:38:22] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00001DEC1CC74082 === Process started: 9/23/2018 19:38:22 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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09-23-2018, 15:17
| #3536 (permalink) |
| Major Poster Join Date: Feb 2017 Location: Motalab Plaza Dhaka Bangladesh
Posts: 42
Member: 2688257 Status: Offline Sonork: 100.1671380 Thanks Meter: 104  | Smart-Card/Dongle/Box update Problems and Solutions === DongleManager [Infinity] v1.72 [23-Sep-18 20:13:11] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000070C513114082 === Process started: 23-Sep-18 20:13:11 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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09-23-2018, 16:49
| #3537 (permalink) |
| Junior Member Join Date: May 2014 Location: Turkey
Posts: 36
Member: 2184561 Status: Offline Thanks Meter: 2 | === DongleManager [Infinity] v1.72 [23.09.2018 18:49:22] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000552718164082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 21C85527 Firmware version: 0137.02 === Process started: 23.09.2018 18:49:23 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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09-23-2018, 23:13
| #3538 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
- Run DongleManager - Update Dongle firmware now IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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09-23-2018, 23:14
| #3539 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
- Run DongleManager - Update Dongle firmware now IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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09-23-2018, 23:15
| #3540 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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