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10-11-2018, 14:53 | #3578 (permalink) |
Insane Poster Join Date: Jan 2006 Location: Sarajevo
Posts: 72
Member: 227343 Status: Offline Thanks Meter: 11 | Hello, my dongle is dead after unsuccessful update. ==== [11/10/2018 15:30:54] ==== Smart-Card update process may takes up to 4-5 minutes to complete. During update process software may seem hanging but please DO NOT close or terminate forcely application. It may cause harm to your Smart-Card. Just let the process to be finished. - Connect Infinity Box/Dongle (Smart-Card) to PC - Disconnect all other Boxes/Dongles (Smart-Card) from PC - Update Smart-Card Reader drivers to latest version - Disable Antivirus and Firewall - DO NOT interrupt update process even if you think that software is freez ! === DongleManager [Infinity] v1.72 [11/10/2018 15:31:07] === Searching... Dongle can't be found: Card with specified AID is not found === DongleManager [Infinity] v1.72 [11/10/2018 15:31:15] === Searching... Dongle can't be found: Card with specified AID is not found === DongleManager [Infinity] v1.72 [11/10/2018 15:31:20] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00029CE7FF021982 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 33079CE7 Firmware version: 0136.02 "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0136 - 03: [BEST] v.0122 - 06: #6 - 07: #7 - 08: #8 => External Activations: - SPT - GB-Key - GB-Key (Activation) === DongleManager [Infinity] v1.72 [11/10/2018 15:32:10] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00029CE7FF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 33079CE7 Firmware version: 0136.02 === Process started: 11/10/2018 15:32:13 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Card returned error - 6A84 at 522/20116 Error upgrading applets: Card returned error - 6A84 at 522/20116 |
10-11-2018, 15:05 | #3580 (permalink) | |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,536 | Quote:
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10-11-2018, 15:08 | #3581 (permalink) |
Insane Poster Join Date: Jan 2006 Location: Sarajevo
Posts: 72
Member: 227343 Status: Offline Thanks Meter: 11 | === DongleManager [Infinity] v1.72 [11/10/2018 16:08:02] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00029CE7FF021982 === Process started: 11/10/2018 16:08:02 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
10-12-2018, 17:30 | #3582 (permalink) |
Junior Member Join Date: May 2015 Location: colombia
Posts: 35
Member: 2389722 Status: Offline Sonork: soporte Thanks Meter: 5 | amigo paso esto cuando estaba actualizando y c fue la energia === DongleManager [Infinity] v1.70 [12/10/2018 11:26:34] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00021F8C00001942 === Process started: 12/10/2018 11:26:34 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
The Following User Says Thank You to isaacno For This Useful Post: |
10-12-2018, 20:15 | #3583 (permalink) | |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,536 | Quote:
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10-12-2018, 20:17 | #3584 (permalink) | |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,536 | Quote:
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The Following User Says Thank You to InfinityHelp For This Useful Post: |
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