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02-01-2019, 00:56
| #3976 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
after that update card with Alcor reader | |
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02-02-2019, 08:59
| #3977 (permalink) |
| No Life Poster  Join Date: May 2006 Location: aizawl
Posts: 551
Member: 282510 Status: Offline Thanks Meter: 33 | i just buy new cm2 dongle, when i try to register i have this error, please help Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): EC48336A Firmware version: 0118.02 === Process started: 2/2/2019 13:25:50 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0005] Authentication failed! Dongle is not Registered yet ? You should "Register" before you start update ! Click to "Yes" to start Registration process. If you are already registered click to "No" Wrong e-mail ([email protected]) Contact to support to validate ! Contact to http://www.infinity-box.com/support/?r=2 Last edited by ngaia; 02-02-2019 at 09:07. |
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02-02-2019, 12:22
| #3978 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
But I strongly suggest you to use good working e-mail address ! | |
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02-02-2019, 18:07
| #3979 (permalink) | |
| No Life Poster Join Date: May 2006 Location: aizawl
Posts: 551
Member: 282510 Status: Offline Thanks Meter: 33 | Quote:
Too many attempts, what do i do now? it is my main emial id  | |
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02-02-2019, 22:20
| #3980 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Please repeat registration attempt in 24 hours. Waiting for your results. | |
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02-05-2019, 11:57
| #3981 (permalink) |
| Freak Poster   Join Date: Jun 2008 Location: peshawar
Posts: 158
Member: 784983 Status: Offline Sonork: 100.1676767 QQ 1125933349 Thanks Meter: 39 | === DongleManager [Infinity] v1.72 [05/02/2019 15:57:09] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0001087C13114082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 97E4087C Firmware version: 0136.02 === Process started: 05/02/2019 15:57:10 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! |
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02-05-2019, 23:42
| #3982 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
It looks like your dongle support period is expired. How to check - https://www.infinity-box.com/doc/?r=17 If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/ | |
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02-07-2019, 09:21
| #3983 (permalink) |
| Major Poster Join Date: Dec 2012 Age: 33
Posts: 45
Member: 1854744 Status: Offline Sonork: 100.1583019 Thanks Meter: 4 | === DongleManager [Infinity] v1.72 [07/02/2019 13:50:39] === Searching... Card-Reader: FT SCR2000 0 HWID: 010361771C6A1292 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): D8A36177 Firmware version: 0130.02 === Process started: 07/02/2019 13:50:42 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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02-09-2019, 13:18
| #3984 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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02-09-2019, 13:39
| #3985 (permalink) |
| Freak Poster Join Date: Jan 2007 Location: Pilipinas Kong Mahal !
Posts: 111
Member: 440356 Status: Offline Thanks Meter: 42 | === DongleManager [Infinity] v1.72 [2/9/2019 9:03:38] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000A54A7F634082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): Firmware version: 0137.02 "UK Edition" status: Off Last launched Application: 0031 v.0127 => Activations: - 00: Infinity-Box/Dongle v.0137 i just want to know if this is the latest firmware for the card. do i need to update the card ? my infinity cm2 is new . |
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02-09-2019, 13:51
| #3986 (permalink) |
| Junior Member Join Date: Feb 2019 Location: India
Posts: 1
Member: 2892524 Status: Offline Thanks Meter: 0 | ==== [2/9/2019 18:19:59] ==== Smart-Card update process may takes up to 4-5 minutes to complete. During update process software may seem hanging but please DO NOT close or terminate forcely application. It may cause harm to your Smart-Card. Just let the process to be finished. - Connect Infinity Box/Dongle (Smart-Card) to PC - Disconnect all other Boxes/Dongles (Smart-Card) from PC - Update Smart-Card Reader drivers to latest version - Disable Antivirus and Firewall - DO NOT interrupt update process even if you think that software is freez ! === DongleManager [Infinity] v1.70 [2/9/2019 18:20:03] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00006F2200001942 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 5A0A6F22 Firmware version: 0112.02 "UK Edition" status: Off Last launched Application: 001F v.0291 => Activations: - 00: Infinity-Box/Dongle v.0112 - 04: Pin-Finder Adapter === DongleManager [Infinity] v1.70 [2/9/2019 18:20:12] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00006F2200001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 5A0A6F22 Firmware version: 0112.02 === Process started: 2/9/2019 18:20:17 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0006] Your account is temporary suspended. See problem reason in log file pls help me infinty team |
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02-09-2019, 14:24
| #3987 (permalink) |
| Freak Poster Join Date: Mar 2006 Location: peshawar,pakistan
Posts: 312
Member: 241705 Status: Offline Thanks Meter: 4,294,967,295 | hello team plz help me i have this card useing for along time and its frimware version is 0130.02 i added credit but not going to update eror is === DongleManager [Infinity] v1.72 [2/9/2019 18:21:14] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000CB477D314082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): D751CB47 Firmware version: 0130.02 === Process started: 2/9/2019 18:21:15 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! credit already add to card plz need help infinity tem thanx |
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02-09-2019, 14:34
| #3988 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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02-09-2019, 14:35
| #3989 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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02-09-2019, 14:37
| #3990 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
you can try to update it ONE more time and see result, but I think you should buy new dongle. result ? | |
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