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Old 01-29-2018, 04:36   #871 (permalink)
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=== DongleManager [Infinity] v1.72 [29/01/2018 04:32:53] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0108A27E20281292
Box/Dongle found: [BEST]
Serial No (S/N): B5E7A27E
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 6A
"UK Edition" status: On
Last launched Application: 0030 v.0223
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F44CCC92E0CD23D
 
Old 01-29-2018, 09:27   #872 (permalink)
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Yes i have reformat my computer and install new operating system but not working
 
Old 01-29-2018, 09:54   #873 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Hi,

Have you fixed your PC as per instruction for error #57 from first post ?
Waiting for your information.
Yes i have ghost my computer and install new operating system but not working
 
Old 01-30-2018, 16:33   #874 (permalink)
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Quote:
Originally Posted by planetdigital View Post
=== DongleManager [Infinity] v1.72 [29/01/2018 04:32:53] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0108A27E20281292
Box/Dongle found: [BEST]
Serial No (S/N): B5E7A27E
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 6A
"UK Edition" status: On
Last launched Application: 0030 v.0223
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F44CCC92E0CD23D
Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:
- Install latest Infinity software updates
- Run DongleManager.exe
- Update Dongle firmware
 
Old 01-30-2018, 16:35   #875 (permalink)
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Quote:
Originally Posted by baolua113 View Post
Yes i have ghost my computer and install new operating system but not working
you do not need to re-install windows.
you should read first post in current thread and fix your pc as per instruction for error #57.
fixed or not ?
 
Old 01-31-2018, 05:07   #876 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
you do not need to re-install windows.
you should read first post in current thread and fix your pc as per instruction for error #57.
fixed or not ?
I did the first post, but not working so I installed the new windown still no results
 
Old 01-31-2018, 21:18   #877 (permalink)
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Quote:
Originally Posted by baolua113 View Post
I did the first post, but not working so I installed the new windown still no results
you should fix PC as per instruction.
then write here after PC fix.
then we will tell you what to do next.
 
Old 02-01-2018, 08:28   #878 (permalink)
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Arrow Diagnostic code: 57
=== DongleManager [Infinity] v1.72 [01.02.2018 08:14:58] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000110C13E64082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 7BDA110C
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: #7
Diagnostic Key: 7F0160B5C295AF27

p.s.: no fault.bin anywhere...
never had usb trace/spy/sharing software on my pc


BR
 
Old 02-01-2018, 09:02   #879 (permalink)
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Quote:
Originally Posted by zicke2 View Post
=== DongleManager [Infinity] v1.72 [01.02.2018 08:14:58] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000110C13E64082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 7BDA110C
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: #7
Diagnostic Key: 7F0160B5C295AF27

p.s.: no fault.bin anywhere...
never had usb trace/spy/sharing software on my pc


BR
Hello,

What to do - http://www.infinity-box.com/support/?r=4
Have you fixed PC as per instruction ?
 
Old 02-01-2018, 10:10   #880 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Hello,

What to do - http://www.infinity-box.com/support/?r=4
Have you fixed PC as per instruction ?
yes, i did... same result

and tried on another pc... same result

BR
 
Old 02-01-2018, 14:52   #881 (permalink)
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Quote:
Originally Posted by zicke2 View Post
yes, i did... same result

and tried on another pc... same result

BR
please follow the instruction for error #57.
Have you fixed PC as per instruction ?

if you will answer "yes, done" you will get the next instruction.
If your answer will be "not done yet" we will ask you to follow the instruction once again.

waiting for your information.
 
Old 02-02-2018, 10:53   #882 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
please follow the instruction for error #57.
Have you fixed PC as per instruction ?

if you will answer "yes, done" you will get the next instruction.
If your answer will be "not done yet" we will ask you to follow the instruction once again.

waiting for your information.
Hi InfinityHelp

yes, done

BR
 
Old 02-03-2018, 00:59   #883 (permalink)
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Quote:
Originally Posted by zicke2 View Post
Hi InfinityHelp

yes, done

BR
Update dongle firmware now with DongleManager.
 
Old 02-03-2018, 04:51   #884 (permalink)
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Arrow
Quote:
Originally Posted by InfinityHelp View Post
Update dongle firmware now with DongleManager.

Thanks alot !

Now all OK!

best regards
 
Old 02-05-2018, 15:42   #885 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
you should fix PC as per instruction.
then write here after PC fix.
then we will tell you what to do next.
yes i did, what do I need to do next?
 
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