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02-11-2018, 09:56
| #888 (permalink) |
| Junior Member  Join Date: May 2005
Posts: 30
Member: 145570 Status: Offline Thanks Meter: 3 | Card-Reader: Generic Usb Smart Card Reader 0 HWID: 000015C711384082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 9D9A15C7 Firmware version: 0136.02 Box/Dongle misconfiguration Diagnostic code: 50 "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0136 Diagnostic Key: 7F51005C6A1F6423 |
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02-11-2018, 19:22
| #889 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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02-13-2018, 13:32
| #890 (permalink) |
| Insane Poster Join Date: Mar 2014 Location: phagwara Age: 31
Posts: 63
Member: 2145940 Status: Offline Sonork: 1001653706 Thanks Meter: 12 | HWID: 0003F61FFF021982 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 3B1AF61F Firmware version: 0136.02 Box/Dongle misconfiguration Diagnostic code: 5A "UK Edition" status: Off Last launched Application: 0034 v.0136 => Activations: - 00: Infinity-Box/Dongle v.0136 - 07: module #07 Diagnostic Key: 7F890EF155FB233C === DongleManager [Infinity] v1.70 [2/13/2018 17:55:30] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemplus USB Smart Card Reader 0 HWID: 0003F61FFF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 3B1AF61F Firmware version: 0136.02 === Process started: 2/13/2018 17:55:33 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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02-13-2018, 17:16
| #891 (permalink) |
| Junior Member Join Date: Feb 2010 Location: mau U.P. INDIA
Posts: 17
Member: 1246670 Status: Offline Sonork: tanveermantu Thanks Meter: 1 | === DongleManager [Infinity] v1.72 [2/13/2018 21:43:49] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Axalto e-gate 0 HWID: 000134AA00001942 === Process started: 2/13/2018 21:43:50 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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02-13-2018, 22:18
| #892 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware | |
| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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02-13-2018, 22:20
| #893 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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02-14-2018, 08:39
| #894 (permalink) |
| Insane Poster Join Date: Mar 2014 Location: phagwara Age: 31
Posts: 63
Member: 2145940 Status: Offline Sonork: 1001653706 Thanks Meter: 12 | === DongleManager [Infinity] v1.70 [2/14/2018 13:08:29] === Box/Dongle type selected: [BEST] Card-Reader: Gemplus USB Smart Card Reader 0 HWID: 0003531000001942 Box/Dongle found: [BEST] Reading... Serial No (S/N): 12D35310 Firmware version: 0122.02 === Process started: 2/14/2018 13:08:33 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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02-15-2018, 11:39
| #896 (permalink) | |
| Insane Poster Join Date: Mar 2014 Location: phagwara Age: 31
Posts: 63
Member: 2145940 Status: Offline Sonork: 1001653706 Thanks Meter: 12 | Quote:
sir please check and reply | |
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02-15-2018, 11:42
| #897 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware | |
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02-15-2018, 11:45
| #898 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Please see instruction in first post of current thread. Result ? | |
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02-15-2018, 11:45
| #899 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware | |
| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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02-15-2018, 12:37
| #900 (permalink) | |
| Insane Poster Join Date: Mar 2014 Location: phagwara Age: 31
Posts: 63
Member: 2145940 Status: Offline Sonork: 1001653706 Thanks Meter: 12 | Quote:
issue solved thanks === Process started: 2/15/2018 17:01:50 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Last APDU: 46 sec Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed === Process finished: 2/15/2018 17:03:15 === === DongleManager [Infinity] v1.70 [2/15/2018 17:03:15] === Box/Dongle type selected: [BEST] Card-Reader: Gemplus USB Smart Card Reader 0 HWID: 0003531000001942 Box/Dongle found: [BEST] Serial No (S/N): 12D35310 Firmware version: 0122.02 => Activations: - 03: [BEST] v.0122 => External Activations: - SPT-Box - GB-Key - GB-Key (Activation) | |
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