Dongle misconfiguration - How to fix

[amir mobile]

Originally Posted by YellowBoss

1. unpack DongleManage to folder before run
2. go to Recycle Bin and restore fault.bin file
3. After that click to Report & Fix button again
Is it Ok now?

recycle bin is empty Nothing have in Recycle bin

[YellowBoss]

Originally Posted by amir mobile

recycle bin is empty Nothing have in Recycle bin

very bad, very bad.
you deleted fault.bin file, it was big big mistake. Your friend who suggested you delete file was not smart, tell him that.


Now try to update dongle firmware, if you are lucky dongle will be fixed but no guarantee.

[amir mobile]

Originally Posted by YellowBoss

very bad, very bad.
you deleted fault.bin file, it was big big mistake. Your friend who suggested you delete file was not smart, tell him that.


Now try to update dongle firmware, if you are lucky dongle will be fixed but no guarantee.

i contact to the resaler He said post on forum no one sugest me to delete fault.bin file
Now i update again dongle firmware as you suggest now problem solve

Thank you

[YellowBoss]

Originally Posted by amir mobile

i contact to the resaler He said post on forum no one sugest me to delete fault.bin file
Now i update again dongle firmware as you suggest now problem solve

Thank you

Very good.
In future never delete fault.bin file (this file has important information about software conflicts) but just click to "Report & Fix" button in DongleManager.

[fehrimatrix]

Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00005A360EFE4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): B9A35A36
Firmware version: 0145.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0145
=> Activations:
- 00: Infinity-Box/Dongle v0145
=> Options:
- Infinity-Box/Dongle

[YellowBoss]

Originally Posted by fehrimatrix

Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00005A360EFE4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): B9A35A36
Firmware version: 0145.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0145
=> Activations:
- 00: Infinity-Box/Dongle v0145
=> Options:
- Infinity-Box/Dongle

Hello,
Please make this to get it fixed https://infinity-box.com/support/?r=100155


Is it Ok now?

[alorpothe]

Originally Posted by YellowBoss

Run DongleManager.exe - https://infinity-box.com/support/?r=5
Make "Read Serial Number (S/N)"

DO NOT send screenshot/video but copy/paste text from software window.

=== DongleManager [Infinity] v1.88 [8/8/2021 11:35:34 PM] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 010385681C6A1292
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): D0358568
Firmware version: 0150.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: Off
Last launched Application: 0030 v.0150
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0150
- 07: #7
- 0F: #15
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity SM
- amt

[InfinitySupport]

Originally Posted by alorpothe

=== DongleManager [Infinity] v1.88 [8/8/2021 11:35:34 PM] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 010385681C6A1292
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): D0358568
Firmware version: 0150.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: Off
Last launched Application: 0030 v.0150
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0150
- 07: #7
- 0F: #15
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity SM
- amt

Very good!
Please make this to get it fixed https://infinity-box.com/support/?r=100155


Please do not use fake old fault.bin file but provide latest fault.bin file.
If you don't want to provide latest fault.bin file please explain what kind of crack or debug tools do you use at your pc?

also you had the same issue days ago. What was the advice given to you by other supporter?

[Cassio9130]

359306064899014 check imei

Enviado de meu motorola one vision usando o Tapatalk

[InfinitySupport]

Originally Posted by Cassio9130

359306064899014 check imei

Enviado de meu motorola one vision usando o Tapatalk

Hi,
What should we do with it?

[mwambela2]

14437504]Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Box/Dongle misconfiguration
Diagnostic code: 66
Username: 00C1A72FC0
==> Scan C:\Users\ALLYPC2\Downloads\Compressed\DongleManage r for report.log
==> Scan c:\InfinityBox for report.log
==> Scan c:\Program Files for report.log
==> Scan c:\Program Files (x86) for report.log
Found files: 0
==> Scan C:\Users\ALLYPC2\Downloads\Compressed\DongleManage r for *.ibin.log
==> Scan c:\InfinityBox for *.ibin.log
==> Scan c:\Program Files for *.ibin.log
==> Scan c:\Program Files (x86) for *.ibin.log
Found files: 0
==> Scan C:\Users\ALLYPC2\Downloads\Compressed\DongleManage r for fault.bin
==> Scan c:\InfinityBox for fault.bin
==> Scan c:\Program Files for fault.bin
==> Scan c:\Program Files (x86) for fault.bin
Found files: 0
No reports found


Serial No (S/N): C1A72FC0

[InfinitySupport]

Originally Posted by mwambela2

14437504]Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Box/Dongle misconfiguration
Diagnostic code: 66
Username: 00C1A72FC0
==> Scan C:\Users\ALLYPC2\Downloads\Compressed\DongleManage r for report.log
==> Scan c:\InfinityBox for report.log
==> Scan c:\Program Files for report.log
==> Scan c:\Program Files (x86) for report.log
Found files: 0
==> Scan C:\Users\ALLYPC2\Downloads\Compressed\DongleManage r for *.ibin.log
==> Scan c:\InfinityBox for *.ibin.log
==> Scan c:\Program Files for *.ibin.log
==> Scan c:\Program Files (x86) for *.ibin.log
Found files: 0
==> Scan C:\Users\ALLYPC2\Downloads\Compressed\DongleManage r for fault.bin
==> Scan c:\InfinityBox for fault.bin
==> Scan c:\Program Files for fault.bin
==> Scan c:\Program Files (x86) for fault.bin
Found files: 0
No reports found


Serial No (S/N): C1A72FC0

Please DO NOT delete fault.bin file any more! This helps you to fix an issue easily.


Now make this:


- Read NOTE - https://infinity-box.com/support/?s=2
- Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software

Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle!

- Update dongle with Infinity DongleManager.exe
- Run Infinity software

[alorpothe]

Originally Posted by InfinitySupport

Very good!
Please make this to get it fixed https://infinity-box.com/support/?r=100155


Please do not use fake old fault.bin file but provide latest fault.bin file.
If you don't want to provide latest fault.bin file please explain what kind of crack or debug tools do you use at your pc?

also you had the same issue days ago. What was the advice given to you by other supporter?

Hello Sir,
I havn't last fault file,because i am isntalled lastest windows os.
But i am shared my own old fault files,this files not others tool files.
please fix my issue

[InfinitySupport]

Originally Posted by alorpothe

Hello Sir,
I havn't last fault file,because i am isntalled lastest windows os.
But i am shared my own old fault files,this files not others tool files.
please fix my issue

What kind of crack or debug tools do you use?

You had similar issue days ago.
What was the advice given to you by other supporter?

[alorpothe]

Originally Posted by InfinitySupport

What kind of crack or debug tools do you use?

You had similar issue days ago.
What was the advice given to you by other supporter?

I am always working with Vedio editing,Camtasia etc.Some times working with some sharing apps,Thats all