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08-23-2020, 17:02
| #1487 (permalink) | |
| Product Supporter  Join Date: Jun 2009
Posts: 35,277
Member: 1043909 Status: Offline Thanks Meter: 59,777 | Quote:
STEP 2: Run procexp64.exe STEP 3: go to menu File -> Save STEP 4: Save file STEP 5: Copy/paste file content here | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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08-23-2020, 17:08
| #1488 (permalink) | |
| Crazy Poster  Join Date: Dec 2017 Location: cartagena-colombia
Posts: 57
Member: 2787994 Status: Offline Thanks Meter: 2 | Quote:
Registry 10.380 K 95.224 K 92 System Idle Process 42.27 60 K 8 K 0 System 2.85 220 K 10.828 K 4 Interrupts 1.89 0 K 0 K n/a Hardware Interrupts and DPCs smss.exe 1.060 K 1.192 K 384 Memory Compression 204 K 13.400 K 2216 csrss.exe 0.15 1.876 K 6.092 K 544 wininit.exe 1.584 K 7.436 K 644 services.exe 0.08 5.616 K 10.860 K 752 svchost.exe 820 K 3.396 K 904 Proceso host para los servicios de Windows Microsoft Corporation WUDFHost.exe 3.360 K 11.244 K 932 svchost.exe 0.17 13.248 K 34.488 K 64 Proceso host para los servicios de Windows Microsoft Corporation StartMenuExperienceHost.exe 21.628 K 65.244 K 3876 RuntimeBroker.exe 6.160 K 25.900 K 8836 Runtime Broker Microsoft Corporation SearchApp.exe Suspended 76.836 K 141.676 K 8428 Search application Microsoft Corporation RuntimeBroker.exe 7.872 K 28.088 K 3868 Runtime Broker Microsoft Corporation LockApp.exe Suspended 14.784 K 48.340 K 6652 LockApp.exe Microsoft Corporation YourPhone.exe Suspended 22.000 K 47.776 K 6024 YourPhone Microsoft Corporation RuntimeBroker.exe 9.368 K 35.544 K 5812 Runtime Broker Microsoft Corporation RuntimeBroker.exe 3.596 K 17.332 K 5788 Runtime Broker Microsoft Corporation smartscreen.exe 8.312 K 23.628 K 5040 SmartScreen de Windows Defender Microsoft Corporation RuntimeBroker.exe 3.736 K 17.016 K 348 Runtime Broker Microsoft Corporation Cortana.exe Suspended 29.268 K 79.976 K 7228 Cortana Microsoft Corporation RuntimeBroker.exe 4.664 K 24.772 K 6276 Runtime Broker Microsoft Corporation SpeechRuntime.exe 4.960 K 20.484 K 5680 Speech Runtime Executable Microsoft Corporation WinStore.App.exe Suspended 31.556 K 2.304 K 9292 Store Microsoft Corporation ApplicationFrameHost.exe 11.292 K 30.388 K 6800 Application Frame Host Microsoft Corporation RuntimeBroker.exe 1.620 K 8.052 K 9356 Runtime Broker Microsoft Corporation WmiPrvSE.exe 2.296 K 8.908 K 876 ShellExperienceHost.exe 16.408 K 58.460 K 284 Windows Shell Experience Host Microsoft Corporation RuntimeBroker.exe 4.044 K 24.220 K 5220 Runtime Broker Microsoft Corporation SystemSettings.exe Suspended 22.144 K 28.108 K 9324 Configuración Microsoft Corporation TiWorker.exe 2.464 K 9.456 K 7672 svchost.exe 0.36 9.892 K 18.224 K 580 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 3.164 K 11.024 K 528 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.016 K 7.736 K 1140 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe < 0.01 1.604 K 6.316 K 1152 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 3.548 K 12.124 K 1160 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.744 K 7.892 K 1232 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.624 K 11.072 K 1240 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.308 K 10.212 K 1260 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.392 K 10.404 K 1348 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.368 K 7.160 K 1408 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 4.43 6.260 K 15.788 K 1524 Proceso host para los servicios de Windows Microsoft Corporation taskhostw.exe 6.148 K 16.516 K 3068 Proceso de host para tareas de Windows Microsoft Corporation svchost.exe 1.784 K 11.764 K 1532 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 4.116 K 14.632 K 1612 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.056 K 8.684 K 1648 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.744 K 10.096 K 1756 Proceso host para los servicios de Windows Microsoft Corporation sihost.exe 5.832 K 26.828 K 3024 Shell Infrastructure Host Microsoft Corporation svchost.exe < 0.01 16.676 K 19.892 K 1804 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.780 K 7.728 K 1820 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.532 K 6.712 K 1884 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 4.284 K 8.444 K 1900 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.316 K 9.264 K 2024 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.252 K 7.724 K 2032 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.992 K 8.224 K 2080 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 0.67 80.892 K 91.256 K 2124 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.888 K 7.856 K 2132 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.284 K 5.828 K 2156 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 4.576 K 12.504 K 2208 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.824 K 8.400 K 2280 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.064 K 8.816 K 2316 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.776 K 7.696 K 2328 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.232 K 11.544 K 2344 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.628 K 7.480 K 2356 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.888 K 9.484 K 2472 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 3.508 K 14.504 K 2628 Proceso host para los servicios de Windows Microsoft Corporation audiodg.exe 9.808 K 15.548 K 2536 RtkAudioService64.exe 1.716 K 7.980 K 2656 Realtek Audio Service Realtek Semiconductor RAVBg64.exe 5.768 K 14.728 K 8248 aips.exe 1.64 5.352 K 15.068 K 2712 Arp Intelligent Protection Service Arcai.com svchost.exe < 0.01 7.976 K 16.712 K 2764 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 3.376 K 9.152 K 2804 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.660 K 6.784 K 2848 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.840 K 10.252 K 2872 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 6.40 11.380 K 20.496 K 2268 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.960 K 7.508 K 2860 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 6.312 K 20.288 K 3120 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 7.100 K 17.424 K 3140 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.912 K 14.596 K 3160 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 0.01 2.928 K 10.832 K 3296 Proceso host para los servicios de Windows Microsoft Corporation spoolsv.exe 5.772 K 16.004 K 3316 Aplicación de subsistema de cola Microsoft Corporation AERTSr64.exe 672 K 3.308 K 3648 Andrea filters APO access service (64-bit) Andrea Electronics Corporation AppleMobileDeviceService.exe < 0.01 3.352 K 13.108 K 3660 MobileDeviceService Apple Inc. mDNSResponder.exe 0.02 2.116 K 7.204 K 3684 Bonjour Service Apple Inc. svchost.exe 0.22 4.320 K 14.852 K 3708 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 0.17 21.032 K 38.652 K 3728 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe < 0.01 14.660 K 24.700 K 3744 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 3.024 K 11.644 K 3792 Proceso host para los servicios de Windows Microsoft Corporation LmsaWindowsService.exe 10.864 K 15.348 K 3816 LmsaWindowsService MotoHelperService.exe 3.032 K 11.140 K 3860 MotoHelper Service Motorola Mobility LLC MotoHelperAgent.exe 2.628 K 12.412 K 9568 MotoHelperAgent Motorola Mobility LLC sqlservr.exe 112.880 K 3.696 K 3884 SQL Server Windows NT - 64 Bit Microsoft Corporation ForwardDaemon.exe 1.424 K 6.420 K 3940 ForwardDemon Motorola sqlwriter.exe 1.608 K 8.000 K 3948 SQL Server VSS Writer - 64 Bit Microsoft Corporation svchost.exe 1.656 K 6.808 K 3960 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.308 K 10.328 K 3968 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.256 K 5.788 K 4008 Proceso host para los servicios de Windows Microsoft Corporation MsMpEng.exe 3.78 291.064 K 257.808 K 4064 Antimalware Service Executable Microsoft Corporation svchost.exe 5.024 K 22.696 K 4072 Proceso host para los servicios de Windows Microsoft Corporation WsAppService.exe < 0.01 32.724 K 29.060 K 3388 Wondershare Passport Wondershare svchost.exe 0.04 2.976 K 15.552 K 4108 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.396 K 8.772 K 4268 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 3.916 K 14.092 K 4468 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.43 2.092 K 7.440 K 4852 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 3.224 K 12.916 K 4592 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.708 K 8.020 K 5232 Proceso host para los servicios de Windows Microsoft Corporation ctfmon.exe 6.252 K 23.096 K 5136 svchost.exe 3.196 K 15.160 K 552 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe < 0.01 5.228 K 20.616 K 5324 Proceso host para los servicios de Windows Microsoft Corporation NisSrv.exe 5.128 K 10.316 K 6912 Microsoft Network Realtime Inspection Service Microsoft Corporation svchost.exe 2.384 K 8.752 K 7128 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 4.328 K 20.772 K 7136 Proceso host para los servicios de Windows Microsoft Corporation SearchIndexer.exe 31.580 K 38.108 K 1032 Indizador de Microsoft Windows Search Microsoft Corporation SearchProtocolHost.exe 1.700 K 7.668 K 8216 Microsoft Windows Search Protocol Host Microsoft Corporation SearchProtocolHost.exe 2.296 K 11.568 K 9700 SearchFilterHost.exe 1.524 K 7.320 K 880 SecurityHealthService.exe 0.02 4.888 K 16.480 K 1608 Windows Security Health Service Microsoft Corporation svchost.exe 5.752 K 15.520 K 7180 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.376 K 10.604 K 7452 Proceso host para los servicios de Windows Microsoft Corporation iPodService.exe 0.02 2.220 K 8.688 K 5692 iPod Service Apple Inc. svchost.exe 2.732 K 12.000 K 4688 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 0.38 2.136 K 7.752 K 1380 Proceso host para los servicios de Windows Microsoft Corporation SgrmBroker.exe 0.04 4.468 K 7.928 K 3108 Servicio Agente de supervisión en tiempo de ejecución de Protección del sistema Microsoft Corporation svchost.exe 4.896 K 21.564 K 4832 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 0.44 2.652 K 10.204 K 4932 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 5.976 K 9.688 K 2828 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.720 K 7.852 K 3856 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 4.976 K 19.264 K 4288 Proceso host para los servicios de Windows Microsoft Corporation WUDFHost.exe 1.892 K 8.864 K 3152 svchost.exe 2.464 K 11.660 K 8116 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 4.008 K 12.032 K 5084 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 7.464 K 20.824 K 7836 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 8.828 K 37.292 K 3628 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 21.876 K 39.252 K 10116 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.260 K 5.840 K 3808 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 0.02 3.144 K 17.340 K 9536 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.348 K 6.072 K 7876 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 5.828 K 22.544 K 7636 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.828 K 12.548 K 7120 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 2.016 K 9.020 K 8908 Proceso host para los servicios de Windows Microsoft Corporation svchost.exe 1.524 K 7.504 K 1504 Proceso host para los servicios de Windows Microsoft Corporation TrustedInstaller.exe < 0.01 2.148 K 7.556 K 2612 Instalador de módulos de Windows Microsoft Corporation lsass.exe 0.95 7.764 K 20.508 K 784 Local Security Authority Process Microsoft Corporation fontdrvhost.exe 0.02 1.436 K 4.172 K 916 GoogleCrashHandler.exe 1.600 K 1.040 K 6780 GoogleCrashHandler64.exe 1.640 K 412 K 1852 csrss.exe 0.91 2.400 K 6.244 K 6344 winlogon.exe 2.560 K 10.924 K 7744 dwm.exe 3.79 44.068 K 70.096 K 2012 fontdrvhost.exe 3.348 K 8.768 K 4952 explorer.exe 0.42 49.060 K 133.528 K 952 Explorador de Windows Microsoft Corporation SecurityHealthSystray.exe 1.660 K 9.248 K 9744 Windows Security notification icon Microsoft Corporation RtkNGUI64.exe 4.240 K 13.752 K 6436 Realtek HD Audio Manager Realtek Semiconductor RAVBg64.exe 5.536 K 14.304 K 6200 HD Audio Background Process Realtek Semiconductor hkcmd.exe 1.528 K 8.380 K 5064 hkcmd Module Intel Corporation igfxpers.exe 2.028 K 10.416 K 9760 persistence Module Intel Corporation SynTPEnh.exe 2.31 6.020 K 22.016 K 2096 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated iTunesHelper.exe < 0.01 3.900 K 15.948 K 3244 iTunesHelper Apple Inc. IDMan.exe 6.932 K 22.588 K 3588 Internet Download Manager (IDM) Tonec Inc. MobileGoService.exe < 0.01 17.580 K 12.560 K 5800 MobileGoService Wondershare WinRAR.exe < 0.01 10.216 K 33.460 K 8616 WinRAR archiver Alexander Roshal DongleManager.exe 3.316 K 14.700 K 10148 WinRAR.exe < 0.01 9.044 K 33.448 K 2060 WinRAR archiver Alexander Roshal procexp64.exe 24.07 30.348 K 62.068 K 9876 Sysinternals Process Explorer Sysinternals - www.sysinternals.com SynTPHelper.exe 1.056 K 5.308 K 9176 updatechecker.exe 7.184 K 2.720 K 5188 WSHelper.exe 7.956 K 22.272 K 8456 Wondershare Studio Wondershare | |
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08-23-2020, 17:14
| #1489 (permalink) |
| Product Supporter Join Date: Jun 2009
Posts: 35,277
Member: 1043909 Status: Offline Thanks Meter: 59,777 | @stivven 1. read "NOTE" here https://www.infinity-box.com/support/?s=2 2. update dongle firmware with DongleManger, if you are lucky it will be fixed next time do not delete fault.bin file, it will be impossible to fix anything without it |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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08-23-2020, 17:18
| #1490 (permalink) | ||
| Crazy Poster Join Date: Dec 2017 Location: cartagena-colombia
Posts: 57
Member: 2787994 Status: Offline Thanks Meter: 2 | Quote:
Quote:
Last edited by stivven; 08-23-2020 at 17:20. Reason: Error | ||
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08-23-2020, 17:24
| #1491 (permalink) | |
| Crazy Poster Join Date: Dec 2017 Location: cartagena-colombia
Posts: 57
Member: 2787994 Status: Offline Thanks Meter: 2 | Quote:
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08-23-2020, 18:21
| #1492 (permalink) |
| No Life Poster   Join Date: Mar 2011 Location: Amman, J o r d a n. Age: 42
Posts: 807
Member: 1529244 Status: Offline Sonork: 1720 Thanks Meter: 150 | === DongleManager [Infinity] v1.80 [23/08/2020 23:20:25] === Searching... Card-Reader: GsmEasy S-Reader 0 HWID: 00011B1E212B4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 25141B1E Firmware version: 0144.02 === Process started: 23/08/2020 23:20:27 === Connecting to server... Server connection successfully established Checking upgrade client version... Your upgrade client is up-to-date Checking Box/Dongle Identification... Authenticating on server... Authentication stage error: Server reported error: [0031] Not translated i dont have any fault.bin file in my backup. please hepl |
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08-23-2020, 20:13
| #1493 (permalink) | |
| Product Supporter Join Date: Jun 2010 Location: Infinity Team support
Posts: 606
Member: 1330296 Status: Offline Thanks Meter: 1,135 | Quote:
Do you remember what was the problem at that time ? | |
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| The Following User Says Thank You to Infinity-BEST For This Useful Post: |
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08-24-2020, 14:42
| #1495 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,579
Member: 130995 Status: Offline Thanks Meter: 35,149 | Quote:
What is your installed antivirus ? | |
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| The Following User Says Thank You to InfinitySupport For This Useful Post: |
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08-25-2020, 05:51
| #1496 (permalink) |
| Junior Member Join Date: Sep 2014
Posts: 27
Member: 2254630 Status: Offline Thanks Meter: 2 | === DongleManager [Infinity] v1.80 [8/25/2020 10:44:31] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00005E000EFE4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): BBD65E00 Firmware version: 0144.02 === Process started: 8/25/2020 10:44:32 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 HOW TO SOLVE THIS PROBLEM |
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08-25-2020, 09:59
| #1497 (permalink) |
| No Life Poster Join Date: Mar 2011 Location: Amman, J o r d a n. Age: 42
Posts: 807
Member: 1529244 Status: Offline Sonork: 1720 Thanks Meter: 150 | [QUOTE=InfinitySupport;14198253]What kind of usb sharing software do you use ? What is your installed antivirus ?[/QUOTE I was use Flexihub till now Reomved it. never use Antirirus in my pc. I use windows-10. please help me. |
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08-25-2020, 10:47
| #1498 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,579
Member: 130995 Status: Offline Thanks Meter: 35,149 | Quote:
Now make this: STEP 1: go to folder C:\InfinityBox\CM2MT2\ or C:\InfinityBox\CM2SP2\ STEP 2: find file fault.bin STEP 3: upload file to https://mega.nz/ and post link here | |
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08-25-2020, 10:49
| #1499 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,579
Member: 130995 Status: Offline Thanks Meter: 35,149 | Quote:
Have you read it earlier ? | |
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08-25-2020, 11:59
| #1500 (permalink) | |
| Junior Member Join Date: Sep 2014
Posts: 27
Member: 2254630 Status: Offline Thanks Meter: 2 | Quote:
i dont have fault.bin file | |
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