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09-25-2021, 10:17
| #1666 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
1. Read this https://infinity-box.com/legal/eula/ 2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software 3. Reboot PC Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle! 4. Update dongle firmware with Infinity DongleManager | |
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10-04-2021, 20:59
| #1667 (permalink) |
| Freak Poster  Join Date: Feb 2012 Location: Harare
Posts: 113
Member: 1727968 Status: Offline Sonork: ngonie Thanks Meter: 42 | help me infinity team === DongleManager [Infinity] v1.88 [10/4/2021 9:58:26 PM] === Searching... Card-Reader: GsmEasy S-Reader 0 HWID: 00001F4321F34082 Box/Dongle found: Infinity-Box/Dongle [CM2] Serial No (S/N): 37B61F43 Firmware version: 0150.02 Box/Dongle misconfiguration Diagnostic code: 66 "UK Edition" status: Off Last launched Application: 0032 v.0150 => Activations: - 00: Infinity-Box/Dongle [CM2] v0150 => Options: - Infinity-Box/Dongle [CM2] |
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10-04-2021, 22:53
| #1668 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Make this to get it fixed https://infinity-box.com/support/?r=100155 | |
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10-04-2021, 23:07
| #1669 (permalink) |
| Freak Poster Join Date: Feb 2012 Location: Harare
Posts: 113
Member: 1727968 Status: Offline Sonork: ngonie Thanks Meter: 42 | this is what am getting after doing whats you said Box/Dongle type selected: Infinity-Box/Dongle [CM2] Box/Dongle misconfiguration Diagnostic code: 66 Username: 0037B61F43 ==> Scan C:\Users\User\Desktop for report.log ==> Scan c:\InfinityBox for report.log ==> Scan c:\Program Files for report.log ==> Scan c:\Program Files (x86) for report.log Found files: 0 ==> Scan C:\Users\User\Desktop for *.ibin.log ==> Scan c:\InfinityBox for *.ibin.log ==> Scan c:\Program Files for *.ibin.log ==> Scan c:\Program Files (x86) for *.ibin.log Found files: 0 ==> Scan C:\Users\User\Desktop for fault.bin ==> Scan c:\InfinityBox for fault.bin ==> Scan c:\Program Files for fault.bin ==> Scan c:\Program Files (x86) for fault.bin Found files: 1 Upload: c:\InfinityBox\CM2SP2\fault.bin Could not load SSL library. |
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10-04-2021, 23:55
| #1670 (permalink) |
| Freak Poster Join Date: Feb 2012 Location: Harare
Posts: 113
Member: 1727968 Status: Offline Sonork: ngonie Thanks Meter: 42 | remaining problem now === DongleManager [Infinity] v1.88 [10/5/2021 12:47:17 AM] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: GsmEasy S-Reader 0 HWID: 00001F4321F34082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 37B61F43 Firmware version: 0150.02 === Started: 10/5/2021 12:47:18 AM === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer: [0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 Do you want to report an issue to Support? No |
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10-05-2021, 00:14
| #1671 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
What to do: 1. Read this 2. Uninstall/disable Eltima/Flexihub and other usb sharing tools 3. Reboot PC Make the next step ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle: 4. Update dongle firmware with Infinity DongleManager | |
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10-05-2021, 08:53
| #1672 (permalink) |
| Freak Poster Join Date: Dec 2010
Posts: 106
Member: 1476168 Status: Offline Thanks Meter: 21 | === DongleManager [Infinity] v1.88 [10/5/2021 12:45:20 PM] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000011D90EFE4082 Box/Dongle found: Infinity-Box/Dongle [CM2] Serial No (S/N): B55111D9 Firmware version: 0150.02 Box/Dongle misconfiguration Diagnostic code: 66 "UK Edition" status: Off Last launched Application: 0036 v.0150 => Activations: - 00: Infinity-Box/Dongle [CM2] v0150 => Options: - Infinity-Box/Dongle [CM2] please HELP |
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10-05-2021, 15:06
| #1673 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
1. Read this https://infinity-box.com/legal/eula/ 2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software 3. Reboot PC Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle! 4. Update dongle firmware with Infinity DongleManager | |
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12-09-2021, 08:57
| #1674 (permalink) |
| Freak Poster Join Date: Oct 2005 Location: Ukraine,Che.City
Posts: 122
Member: 192751 Status: Offline Thanks Meter: 12 | hello === DongleManager [Infinity] v1.88 [09.12.2021 9:55:14] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00011C3700001942 Box/Dongle found: Infinity-Box/Dongle [CM2] Serial No (S/N): 6ADA1C37 Firmware version: 0151.02 Box/Dongle misconfiguration Diagnostic code: 5A "UK Edition" status: Off Last launched Application: 0030 v.0151 => Activations: - 00: Infinity-Box/Dongle [CM2] v0151 - 02: #2 v0122 - 03: Infinity [BEST] v0122 - 05: #5 v0122 - 06: #6 => Options: - Infinity-Box/Dongle [CM2] - Infinity [BEST2] - spt |
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12-09-2021, 08:57
| #1675 (permalink) |
| Freak Poster Join Date: Oct 2005 Location: Ukraine,Che.City
Posts: 122
Member: 192751 Status: Offline Thanks Meter: 12 | hello === DongleManager [Infinity] v1.88 [09.12.2021 9:55:14] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00011C3700001942 Box/Dongle found: Infinity-Box/Dongle [CM2] Serial No (S/N): 6ADA1C37 Firmware version: 0151.02 Box/Dongle misconfiguration Diagnostic code: 5A "UK Edition" status: Off Last launched Application: 0030 v.0151 => Activations: - 00: Infinity-Box/Dongle [CM2] v0151 - 02: #2 v0122 - 03: Infinity [BEST] v0122 - 05: #5 v0122 - 06: #6 => Options: - Infinity-Box/Dongle [CM2] - Infinity [BEST2] - spt |
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12-09-2021, 12:00
| #1676 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use `Hexframe` at the same time with Infinity software. What to do now: Update dongle firmware with Infinity DongleManager In future you can make this to send instant report to Support:  | |
| The Following User Says Thank You to YellowBoss For This Useful Post: |
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12-27-2021, 13:37
| #1677 (permalink) |
| Junior Member Join Date: Feb 2013 Location: Mozambique
Posts: 13
Member: 1882659 Status: Offline Thanks Meter: 1 | === DongleManager [Infinity] v1.88 [12/27/2021 2:36:26 PM] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00004AE1176D4082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 57DF4AE1 Firmware version: 0148.02 === Started: 12/27/2021 2:36:27 PM === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer: [0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 Do you want to report an issue to Support? No |
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12-27-2021, 13:39
| #1678 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
1. Read this https://infinity-box.com/legal/eula/ 2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software 3. Reboot PC Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle! 4. Update dongle firmware with Infinity DongleManager | |
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01-21-2022, 21:53
| #1679 (permalink) |
| Major Poster Join Date: Jun 2020 Location: Malawi Age: 35
Posts: 43
Member: 2959226 Status: Offline Thanks Meter: 1 | CM2 dongle error since last here === DongleManager [Infinity] v1.89 [21/01/2022 20:27:34] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000BAA821F34082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 2F23BAA8 Firmware version: 0150.02 === Started: 21/01/2022 20:27:35 === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer: [0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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