Free support renew due to COVID19 disaster - Page 14 - GSM-Forum

Nicaunloc · 04-23-2020, 22:32

Quote:

Originally Posted by InfinityHelp

It was updated well today.
Your support period was extended for free for 2 months from 2018-Aug-26 to 2018-Oct-26
v0137 firmware valid for all software released before 2018-Oct-26

Does it mean that I can only use the models from that period?

InfinityHelp · 04-23-2020, 22:37

Quote:

Originally Posted by Nicaunloc

Does it mean that I can only use the models from that period?

Yes, that's correct.
v0137 firmware valid for all software released before 2018-Oct-26
If you want to get latest firmware (v0143 for today) you can renew support ordinary way as other users do.

zakaria70 · 04-23-2020, 22:37

Hi,
Update the firmware of my smart card and it is still 0136.02
Serial No (S/N): A451112A
Best regards.

InfinityHelp · 04-23-2020, 22:38

Quote:

Originally Posted by zakaria70

Hi,
Update the firmware of my smart card and it is still 0136.02
Serial No (S/N): A451112A
Best regards.

It was updated well today.
Your support period was extended for free for 2 months from 2017-Dec-25 to 2018-Feb-25
v0136 firmware valid for all software released before 2018-Feb-25

cristian82 · 04-23-2020, 23:18

Quote:

Originally Posted by InfinityHelp

It was updated well today.
Your support period was extended for free for 2 months from 2017-Dec-25 to 2018-Feb-25
v0136 firmware valid for all software released before 2018-Feb-25

No pude actualizar quedo en la misma version

=== DongleManager [Infinity] v1.76 [23/04/2020 16:42:55] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00003AD47DCB4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B88F3AD4
Firmware version: 0136.02
=== Process started: 23/04/2020 16:42:57 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 23/04/2020 16:43:17 ===
=== DongleManager [Infinity] v1.76 [23/04/2020 16:43:17] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00003AD47DCB4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): B88F3AD4
Firmware version: 0136.02
=> Activations:
- 00: Infinity-Box/Dongle v0136
=== DongleManager [Infinity] v1.76 [23/04/2020 16:43:54] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00003AD47DCB4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): B88F3AD4
Firmware version: 0136.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0136
=> Online Service:
- Username: F3AD4
- Password:
=== DongleManager [Infinity] v1.76 [23/04/2020 16:58:07] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00003AD47DCB4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B88F3AD4
Firmware version: 0136.02
=== Process started: 23/04/2020 16:58:08 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

**InfinitySupport** · 04-23-2020, 23:27

Quote:

Originally Posted by cristian82

No pude actualizar quedo en la misma version

=== DongleManager [Infinity] v1.76 [23/04/2020 16:42:55] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00003AD47DCB4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B88F3AD4
Firmware version: 0136.02
=== Process started: 23/04/2020 16:42:57 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 23/04/2020 16:43:17 ===
=== DongleManager [Infinity] v1.76 [23/04/2020 16:43:17] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00003AD47DCB4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): B88F3AD4
Firmware version: 0136.02
=> Activations:
- 00: Infinity-Box/Dongle v0136
=== DongleManager [Infinity] v1.76 [23/04/2020 16:43:54] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00003AD47DCB4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): B88F3AD4
Firmware version: 0136.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0136
=> Online Service:
- Username: F3AD4
- Password:
=== DongleManager [Infinity] v1.76 [23/04/2020 16:58:07] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00003AD47DCB4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B88F3AD4
Firmware version: 0136.02
=== Process started: 23/04/2020 16:58:08 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

Dear Sir,

This dongle was updated well today.
Your support period was extended for free for 2 months from 2017-Nov-03 to 2018-Jan-03
v0136 firmware valid for all software released before 2018-Jan-03

If you want to get latest firmware (v0143 for today) you can renew support ordinary way.

jrbravo · 04-24-2020, 01:33

=== DongleManager [Infinity] v1.76 [23-04-2020 02:08:06] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00002D761CC74082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): E6C32D76
Firmware version: 0139.02
=== Process started: 23-04-2020 02:08:07 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 23-04-2020 02:08:30 ===
=== DongleManager [Infinity] v1.76 [23-04-2020 02:08:30] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00002D761CC74082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): E6C32D76
Firmware version: 0143.02
=> Activations:
- 00: Infinity-Box/Dongle v0143

dyo · 04-24-2020, 01:37

Thank you and big respect to you team

Infinity-BEST · 04-24-2020, 01:47

Quote:

Originally Posted by dyo

Thank you and big respect to you team

Not bad avatar picture. You are prepared well to any kind of covid-related problems...

avijithpl · 04-24-2020, 03:52

My Dongle firmware same after update?

=== DongleManager [Infinity] v1.76 [4/24/2020 8:12:48] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00032B4000001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B4682B40
Firmware version: 0138.02
=== Process started: 4/24/2020 8:12:53 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/24/2020 8:14:28 ===
=== DongleManager [Infinity] v1.76 [4/24/2020 8:14:28] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00032B4000001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): B4682B40
Firmware version: 0138.02
=> Activations:
- 00: Infinity-Box/Dongle v0138
- 07: #7
=> External Activations:
- sm

connn · 04-24-2020, 04:03

No updates found for your Smart-Card. I can't open the CM2MT2_v2.09.
== DongleManager [Infinity] v1.76 [4/24/2020 9:54:41] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00011AD21CC74082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): E1101AD2
Firmware version: 0138.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0138
................................................
=== DongleManager [Infinity] v1.76 [4/24/2020 9:55:09] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00011AD21CC74082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): E1101AD2
Firmware version: 0138.02
=== Process started: 4/24/2020 9:55:11 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

syed tuqeer · 04-24-2020, 04:08

Quote:

Originally Posted by YellowBoss

I am sure you are wrong and dates updated well.
Anyway please login to your IOS account, check your expiry date and post here an example. We will check it by your example

Thanks team

yes i was wrong

support date also extended

m&s · 04-24-2020, 04:40

=== DongleManager [Infinity] v1.76 [23/04/2020 22:39:35] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 00027D0C00001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): AC6E7D0C
Firmware version: 0139.02
=== Process started: 23/04/2020 22:39:39 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

lurpang · 04-24-2020, 06:44

Thank you INFINITY CM2 Dongle

ayelaki · 04-24-2020, 07:37

thanks infinity team!

04-24-2020, 01:33	#202 (permalink)
jrbravo No Life Poster Join Date: Mar 2016 Location: IN THE KERNEL Posts: 612 Member: 2545468 Status: Offline Thanks Meter: 234	Thanks team are the best !! === DongleManager [Infinity] v1.76 [23-04-2020 02:08:06] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00002D761CC74082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): E6C32D76 Firmware version: 0139.02 === Process started: 23-04-2020 02:08:07 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed === Process finished: 23-04-2020 02:08:30 === === DongleManager [Infinity] v1.76 [23-04-2020 02:08:30] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00002D761CC74082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): E6C32D76 Firmware version: 0143.02 => Activations: - 00: Infinity-Box/Dongle v0143

04-23-2020, 22:37	#198 (permalink)
zakaria70 Freak Poster Join Date: Apr 2017 Location: algeria Posts: 255 Member: 2704296 Status: Offline Sonork: 100.1677478 Thanks Meter: 30	Hi, Update the firmware of my smart card and it is still 0136.02 Serial No (S/N): A451112A Best regards.

04-24-2020, 01:37	#203 (permalink)
dyo No Life Poster Join Date: May 2008 Location: On your Key-board Age: 37 Posts: 1,555 Member: 768985 Status: Offline Sonork: 100.1676685 Thanks Meter: 608	Thank you and big respect to you team

04-24-2020, 03:52	#205 (permalink)
avijithpl Junior Member Join Date: Jan 2011 Posts: 33 Member: 1492440 Status: Offline Sonork: 134444 Thanks Meter: 0	My Dongle firmware same after update? === DongleManager [Infinity] v1.76 [4/24/2020 8:12:48] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00032B4000001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): B4682B40 Firmware version: 0138.02 === Process started: 4/24/2020 8:12:53 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed === Process finished: 4/24/2020 8:14:28 === === DongleManager [Infinity] v1.76 [4/24/2020 8:14:28] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00032B4000001942 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): B4682B40 Firmware version: 0138.02 => Activations: - 00: Infinity-Box/Dongle v0138 - 07: #7 => External Activations: - sm

04-24-2020, 04:03	#206 (permalink)
connn No Life Poster Join Date: Aug 2009 Location: Dream moods Posts: 748 Member: 1087145 Status: Offline Thanks Meter: 162	No updates found for your Smart-Card. I can't open the CM2MT2_v2.09. == DongleManager [Infinity] v1.76 [4/24/2020 9:54:41] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00011AD21CC74082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): E1101AD2 Firmware version: 0138.02 "UK Edition" status: On Last launched Application: 0000 v.0000 => Activations: - 00: Infinity-Box/Dongle v0138 ................................................ === DongleManager [Infinity] v1.76 [4/24/2020 9:55:09] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00011AD21CC74082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): E1101AD2 Firmware version: 0138.02 === Process started: 4/24/2020 9:55:11 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

04-24-2020, 04:40	#208 (permalink)
m&s No Life Poster Join Date: Nov 2009 Location: huanuco-peru Posts: 2,036 Member: 1168673 Status: Offline Sonork: 100.1638333 Thanks Meter: 235	=== DongleManager [Infinity] v1.76 [23/04/2020 22:39:35] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 1 HWID: 00027D0C00001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): AC6E7D0C Firmware version: 0139.02 === Process started: 23/04/2020 22:39:39 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

04-24-2020, 06:44	#209 (permalink)
lurpang Junior Member Join Date: Mar 2010 Location: Thailand Posts: 7 Member: 1253593 Status: Offline Thanks Meter: 0	Thank you INFINITY CM2 Dongle

04-24-2020, 07:37	#210 (permalink)
ayelaki Major Poster Join Date: Oct 2015 Location: Philippines Posts: 43 Member: 2467697 Status: Offline Sonork: 100.1675830 Thanks Meter: 13	thanks infinity team!