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Old 05-17-2020, 05:00   #526 (permalink)
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i cannot update my dongle firmware to latest please infinity support help me here is log,



=== DongleManager [Infinity] v1.80 [5/16/2020 20:58:21] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000479B6FF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 47F379B6
Firmware version: 0136.02
=== Process started: 5/16/2020 20:58:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 05-17-2020, 06:42   #527 (permalink)
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Quote:
Originally Posted by nagesss View Post
mine updated from 136-137....none of the new software runs tho





=== DongleManager [Infinity] v1.76 [4/23/2020 15:47:23] ===

Box/Dongle type selected: Infinity-Box/Dongle

Card-Reader: FT SCR2000 0

HWID: 00010856162D4082

Box/Dongle found: Infinity-Box/Dongle

Reading...

Serial No (S/N): 851E0856

Firmware version: 0136.02

=== Process started: 4/23/2020 15:47:27 ===

Connecting to server

Server connection successfully established

Checking DongleManager version...

Your DongleManager is up-to-date

Checking Dongle Identification...

Authenticating on server...

Authentication successfull

Service stage 1 confirmed

Securing session...

Session secured ok

Upgrading dongle...

Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !

Applet upgrade ok

Checking Dongle Identification...

Identification Ok. Finalizing...

Finalizing ok

Process completed

=== Process finished: 4/23/2020 15:48:10 ===

=== DongleManager [Infinity] v1.76 [4/23/2020 15:48:10] ===

Box/Dongle type selected: Infinity-Box/Dongle

Card-Reader: FT SCR2000 0

HWID: 00010856162D4082

Box/Dongle found: Infinity-Box/Dongle

Serial No (S/N): 851E0856

Firmware version: 0137.02

=> Activations:

- 00: Infinity-Box/Dongle v0137

- 07: #7

=> External Activations:

- sm

=== DongleManager [Infinity] v1.76 [4/23/2020 15:48:42] ===

Searching...

Card-Reader: FT SCR2000 0

HWID: 00010856162D4082

Box/Dongle found: Infinity-Box/Dongle

Serial No (S/N): 851E0856

Firmware version: 0137.02

"UK Edition" status: On

Last launched Application: 0000 v.0000

=> Activations:

- 00: Infinity-Box/Dongle v0137

- 07: #7

=> External Activations:

- sm sad
Sorry for making a wrong thread.....the problem was my pc....a lots of new soft ware versions are working thanks....

Sent from my SM-A305F using Tapatalk
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Old 05-17-2020, 10:57   #528 (permalink)
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Quote:
Originally Posted by shamshad quresh View Post
i cannot update my dongle firmware to latest please infinity support help me here is log,



=== DongleManager [Infinity] v1.80 [5/16/2020 20:58:21] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000479B6FF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 47F379B6
Firmware version: 0136.02
=== Process started: 5/16/2020 20:58:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Hello,

Support period was extended for free for 2 months from 2017-Nov-07 to 2018-Jan-07
Dongle was updated well
Firmware version 0136 valid for 2018-Jan-07

If you want to get latest firmware (v0143 for today) you can renew support
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Old 05-17-2020, 14:49   #529 (permalink)
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Thumbs up @ YelloBoss

Hello Sir,

Please allow my dongle to be updated to latest version.

Thank you

=== DongleManager [Infinity] v1.80 [5/17/2020 15:38:33] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000070C100001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 5CB870C1
Firmware version: 0137.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 03: [BEST] v0122
- 07: #7
- 0D: #13
=> Options:
- Infinity-Box/Dongle
- Infinity SM
- micro-box
=== DongleManager [Infinity] v1.80 [5/17/2020 15:39:28] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000070C100001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 5CB870C1
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 03: [BEST] v0122
- 07: #7
- 0D: #13
=> Options:
- Infinity-Box/Dongle
- Infinity SM
- micro-box
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Old 05-17-2020, 16:32   #530 (permalink)
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Quote:
Originally Posted by ak0101 View Post
Hello Sir,

Please allow my dongle to be updated to latest version.

Thank you

=== DongleManager [Infinity] v1.80 [5/17/2020 15:38:33] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000070C100001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 5CB870C1
Firmware version: 0137.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 03: [BEST] v0122
- 07: #7
- 0D: #13
=> Options:
- Infinity-Box/Dongle
- Infinity SM
- micro-box
=== DongleManager [Infinity] v1.80 [5/17/2020 15:39:28] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000070C100001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 5CB870C1
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 03: [BEST] v0122
- 07: #7
- 0D: #13
=> Options:
- Infinity-Box/Dongle
- Infinity SM
- micro-box
Hello,

Support period was extended for free for 2 months from 2018-Jul-25 to 2018-Sep-25
Dongle was updated well today.
Firmware version 0137 valid for 2018-Sep-25

If you want to get latest firmware (v0143 for today) you can renew support
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Old 05-18-2020, 07:32   #531 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,


What is your dongle S/N ?
Serial No (S/N): 7209D3CE

thanks bro
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Old 05-18-2020, 19:32   #532 (permalink)
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Quote:
Originally Posted by ihsan.khan.gsm View Post
Serial No (S/N): 7209D3CE

thanks bro
Hello,

Support period was extended for free for 2 months from 2018-Dec-06 to 2019-Feb-06
Dongle was updated well
Firmware version 0137 valid for 2019-Feb-06

If you want to get latest firmware (v0143 for today) you can renew support
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Old 05-19-2020, 11:28   #533 (permalink)
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=== DongleManager [Infinity] v1.80 [5/19/2020 15:26:28] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00010A4A1FDD4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): F0F70A4A
Firmware version: 0143.02
=== Process started: 5/19/2020 15:26:29 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 05-19-2020, 13:56   #534 (permalink)
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Hello Sir i cant update

Hello infinity Team

today i tried to update firmware
In !st attempt update goes successfull
then tried to run
CM2SP2_v2.05

it says

Dongle Firmware version: v0137
Dongle Firmware version is outdated!
Download "Dongle Manager" from support and update firmware!

Here is log for my 2nd try for update


=== DongleManager [Infinity] v1.80 [5/19/2020 17:40:56] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000216E18164082
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 8543216E
Firmware version: 0122.02
=== Process started: 5/19/2020 17:40:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

Please Guide through ..where is problem

Thanks

[email protected]
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Old 05-19-2020, 15:38   #535 (permalink)
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Quote:
Originally Posted by msattar123 View Post
=== DongleManager [Infinity] v1.80 [5/19/2020 15:26:28] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00010A4A1FDD4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): F0F70A4A
Firmware version: 0143.02
=== Process started: 5/19/2020 15:26:29 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Your support was extended for 2 months up to 2020-Jus-22 and you have latest firmware 0143.
If you have a problem please tell me details.
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Old 05-19-2020, 15:39   #536 (permalink)
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Quote:
Originally Posted by Waseem-y View Post
Hello infinity Team

today i tried to update firmware
In !st attempt update goes successfull
then tried to run
CM2SP2_v2.05

it says

Dongle Firmware version: v0137
Dongle Firmware version is outdated!
Download "Dongle Manager" from support and update firmware!

Here is log for my 2nd try for update


=== DongleManager [Infinity] v1.80 [5/19/2020 17:40:56] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000216E18164082
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 8543216E
Firmware version: 0122.02
=== Process started: 5/19/2020 17:40:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

Please Guide through ..where is problem

Thanks

[email protected]
Hello,

Support period was extended for free for 2 months from 2019-Feb-06 to 2019-Apr-06
Dongle was updated well
Firmware version 0137 valid for 2019-Apr-06

If you want to get latest firmware (v0143 for today) you can renew support
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Old 05-19-2020, 16:52   #537 (permalink)
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you are the best team in the world, very very thanks all of you
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Old 05-20-2020, 04:29   #538 (permalink)
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Infinity Best Cm2

Please which Sp2 and Cm2mt2 can I use for my 1.39 cos my dongle expired by January or February 2020 this year to upgrade..
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Old 05-20-2020, 04:43   #539 (permalink)
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Infinity Best Cm2

Please which Sp2 and Cm2mt2 can I use for my 1.39 cos my dongle expired by January or February 2020 this year to upgrade.. It was formally 1.38 and I used manager 1.75 to upgrade but instead 1.43 it was 1.39 and I don't know if the manager I used is too low for the upgrade because the main expiry was December 2019.. The additional 2 months should be February 2020..
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Old 05-20-2020, 08:20   #540 (permalink)
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can you also extend my 2 dongles

AC932B68

EAAE394C

T.I.A

Infinity Team Long Live..!!!
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