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-   -   Free support renew due to COVID19 disaster (https://forum.gsmhosting.com/vbb/f296/free-support-renew-due-covid19-disaster-2830706/)

YellowBoss 04-22-2020 16:57

Free support renew due to COVID19 disaster
 
Dear Users,

According to current World situation with COVID19 all users of Infinity-Box/Dongle (and activations) get 2 (two) month support period extend for free.
This action affect to users who has active support or inactive support, every user get +2 months to "Expiry" date.
As a result users, who have renewed support, will get extended support for 2 months. Users who has support period expired long time ago also get +2 months and there is a chance that they will be able to update their dongles to newer version as before.
Please use DongleManager v1.75 or higher to apply changes. Download latest DongleManager software HERE

Also if your Dongle version is lower than v0134 you have a reason to update your Dongle firmware even if your support period expired long time ago because all users can get v0134 for free instead of legacy firmware.


We will see on situation and probably more actions to come, let's see.


Two new support server mirrors with software installers - no need any registration, just browse and download:
ONE and TWO


https://www.infinity-box.com/cdn/tg48.png https://www.infinity-box.com/cdn/yt48.png https://www.infinity-box.com/cdn/fb48.png https://www.infinity-box.com/cdn/tw48.png https://www.infinity-box.com/cdn/ios2-48.png https://www.infinity-box.com/cdn/j48.png

YellowBoss 04-22-2020 17:05

Dear Sirs,

We expect some kind of heavy load at dongle update server in nearest time so please, if you will see any connection problems or something like that - just report the problem here and we will fix it (if any) ASAP.

M.AKHTER 04-22-2020 17:08

best team in the gsm world thk you

y8765 04-22-2020 17:08

Thank you team.
Very appreciated move!

tapas770 04-22-2020 17:12

Really Great decesion from infinity team.

guddu15785 04-22-2020 17:12

Thanks
Infinity teem
Love you infinity

eyobaaa 04-22-2020 17:17

Wow what a care for customers... I didn't hear anything like this on other gsm market specifically the offer you gave for customer with expired support



Sent from my SM-N950U using Tapatalk

sultane faquira 04-22-2020 17:23

Thank you INFINITY BOX ♥️

bobohshacks 04-22-2020 17:46

thank you love you

you are the best

rebainoor 04-22-2020 17:47

what firmware will be installed in dongle after update

befor update
Quote:

==== [22/04/2020 17:40:18] ====
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.76 [22/04/2020 17:40:24] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00010BBxxxxxxxxxxx
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): C8Dxxxxxxxx
Firmware version: 0138.02
"UK Edition" status: Off
Last launched Application: 0034 v.0138
=> Activations:
- 00: Infinity-Box/Dongle v0138
- 03: [BEST] v0122
- 07: #7
=> External Activations:
- sm

after update

Quote:

=== DongleManager [Infinity] v1.76 [22/04/2020 17:40:35] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00010BBxxxxxxxxxx
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): C8Dxxxxx
Firmware version: 0138.02
=== Process started: 22/04/2020 17:40:36 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 22/04/2020 17:41:29 ===
=== DongleManager [Infinity] v1.76 [22/04/2020 17:41:29] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00010BBAxxxxxxxxxxx
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): C8DXXXXX
Firmware version: 0139.02
=> Activations:
- 00: Infinity-Box/Dongle v0139
- 03: [BEST] v0122
- 07: #7
=> External Activations:
- sm

SAJONDUTTA 04-22-2020 18:06

Thanks team.................

.::PankajMobileWorld::. 04-22-2020 18:10

Dongle Firmware version: v0137

Dongle Firmware version is outdated!
Download "DongleManager" from support and update firmware!




=== DongleManager [Infinity] v1.76 [4/22/2020 22:37:56] ===
Searching...
Card-Reader: FT SCR20xx 0
HWID: 0000047Fxxxxxxx
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 4Dxxxxxx
Firmware version: 0137.02
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 07: #7
=> External Activations:
- sm

moh-and 04-22-2020 18:14

Firmware version: 0138.02
=== Process started: 22/04/2020 19:13:59 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

rebainoor 04-22-2020 18:17

i think need wait tomorrow to confirme this and retry
because i have update my dongle from v1.38 to V1.39 only

omegacaram1 04-22-2020 18:20

Extraordinarias noticias para todos los que somos usuarios de esta gran herramienta mil gracias al staff que sabe entender las necesidades de su publico y solidarizarse con las necesidades de sus usuarios estoy plenamente seguro que este buen y extraordinario gesto se les va a retribuir con infinitos beneficios delante siempre y mil gracias por sus esfuerzos.

Extraordinary news for all of us who are users of this great tool, a thousand thanks to the staff who know how to understand the needs of their public and show solidarity with the needs of their users. I am sure that this good and extraordinary gesture will pay you back with infinite benefits. always and a thousand thanks for your efforts.

pappu siddiqui 04-22-2020 18:29

CARD UPDATE ERR

=== DongleManager [Infinity] v1.76 [4/22/2020 22:57:00] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00021290FF021982
=== Process started: 4/22/2020 22:57:00 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

rmstk 04-22-2020 18:31

=== DongleManager [Infinity] v1.76 [4/22/2020 23:27:16] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CB377D314082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D736CB37
Firmware version: 0139.02
=== Process started: 4/22/2020 23:27:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

-=P.F.U=- 04-22-2020 18:34

what about which Best Dongle have CM2 activated ?



=== DongleManager [Infinity] v1.76 [4/22/2020 19:37:44] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105736608B51292
Box/Dongle found: [BEST]
Serial No (S/N): 4FE17366
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0137 <= BEFORE
- 03: [BEST] v0122
- 06: #6
- 07: #7
=> External Activations:
- bst
- sm
- spt



=== DongleManager [Infinity] v1.76 [4/22/2020 19:38:48] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105736608B51292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 4FE17366
Firmware version: 0122.02
=== Process started: 4/22/2020 19:38:50 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/22/2020 19:39:10 ===
=== DongleManager [Infinity] v1.76 [4/22/2020 19:39:10] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105736608B51292
Box/Dongle found: [BEST]
Serial No (S/N): 4FE17366
Firmware version: 0122.02
=> Activations:
- 00: Infinity-Box/Dongle v0138 <= NOW
- 03: [BEST] v0122
- 06: #6
- 07: #7
=> External Activations:
- bst
- sm
- spt

YellowBoss 04-22-2020 18:39

Quote:

Originally Posted by rebainoor (Post 14075947)
what firmware will be installed in dongle after update

befor update



after update

Nnew version depends on your previous Expiry date.

example:
if your dongle expire 1-Apr-2020 your support will be extended for 2 months up to 1-Jun-2020 and you will get firmware version v0143 for today
if your dongle expire 1-Apr-2018 your support will be extended for 2 months up to 1-Jun-2018 and you will get version lower than v0143

YellowBoss 04-22-2020 18:41

Quote:

Originally Posted by -=P.F.U=- (Post 14076002)
what about which Best Dongle have CM2 activated ?


=== DongleManager [Infinity] v1.76 [4/22/2020 19:37:44] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105736608B51292
Box/Dongle found: [BEST]
Serial No (S/N): 4FE17366
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0137 <= BEFORE
- 03: [BEST] v0122
- 06: #6
- 07: #7
=> External Activations:
- bst
- sm
- spt



=== DongleManager [Infinity] v1.76 [4/22/2020 19:38:48] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105736608B51292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 4FE17366
Firmware version: 0122.02
=== Process started: 4/22/2020 19:38:50 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/22/2020 19:39:10 ===
=== DongleManager [Infinity] v1.76 [4/22/2020 19:39:10] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105736608B51292
Box/Dongle found: [BEST]
Serial No (S/N): 4FE17366
Firmware version: 0122.02
=> Activations:
- 00: Infinity-Box/Dongle v0138 <= NOW
- 03: [BEST] v0122
- 06: #6
- 07: #7
=> External Activations:
- bst
- sm
- spt


the same 2 months free as for Infinity-Box/Dongle users


you had v0137 before that, now you have v0138

YellowBoss 04-22-2020 18:42

Quote:

Originally Posted by rmstk (Post 14075994)
=== DongleManager [Infinity] v1.76 [4/22/2020 23:27:16] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CB377D314082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D736CB37
Firmware version: 0139.02
=== Process started: 4/22/2020 23:27:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

Ty once again now.
Result ?

Sudan-Mobiles 04-22-2020 18:43

We closed for 3 weeks here and can't update now. hope got it after return after 2 weeks

YellowBoss 04-22-2020 18:44

Quote:

Originally Posted by pappu siddiqui (Post 14075988)
CARD UPDATE ERR

=== DongleManager [Infinity] v1.76 [4/22/2020 22:57:00] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00021290FF021982
=== Process started: 4/22/2020 22:57:00 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

Try once again now.
Result ?

moh-and 04-22-2020 18:44

=== DongleManager [Infinity] v1.76 [22/04/2020 19:43:53] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00012B961F444082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): F57E2B96
Firmware version: 0138.02
=== Process started: 22/04/2020 19:43:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

YellowBoss 04-22-2020 18:45

Quote:

Originally Posted by Sudan-Mobiles (Post 14076020)
We closed for 3 weeks here and can't update now. hope got it after return after 2 weeks

You can update it anytime later, after week or month or after half year. There is no limits for update operation

rmstk 04-22-2020 18:45

Quote:

Originally Posted by YellowBoss (Post 14076019)
Ty once again now.
Result ?


now ok tnx


=== DongleManager [Infinity] v1.76 [4/22/2020 23:44:46] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CB377D314082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D736CB37
Firmware version: 0139.02
=== Process started: 4/22/2020 23:44:48 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/22/2020 23:45:11 ===
=== DongleManager [Infinity] v1.76 [4/22/2020 23:45:11] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CB377D314082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D736CB37
Firmware version: 0143.02
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 07: #7
=> External Activations:
- sm

YellowBoss 04-22-2020 18:46

Quote:

Originally Posted by moh-and (Post 14076022)
=== DongleManager [Infinity] v1.76 [22/04/2020 19:43:53] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00012B961F444082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): F57E2B96
Firmware version: 0138.02
=== Process started: 22/04/2020 19:43:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

you already updated it 20 minutes ago

YellowBoss 04-22-2020 18:47

Quote:

Originally Posted by rmstk (Post 14076024)
now ok tnx
=== DongleManager [Infinity] v1.76 [4/22/2020 23:44:46] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CB377D314082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D736CB37
Firmware version: 0139.02 <= BEFORE
=== Process started: 4/22/2020 23:44:48 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/22/2020 23:45:11 ===
=== DongleManager [Infinity] v1.76 [4/22/2020 23:45:11] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CB377D314082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D736CB37
Firmware version: 0143.02 <= AFTER
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 07: #7
=> External Activations:
- sm

It works. Hope it helps

YellowBoss 04-22-2020 18:49

Quote:

Originally Posted by .::PankajMobileWorld::. (Post 14075961)
Dongle Firmware version: v0137

Dongle Firmware version is outdated!
Download "DongleManager" from support and update firmware!




=== DongleManager [Infinity] v1.76 [4/22/2020 22:37:56] ===
Searching...
Card-Reader: FT SCR20xx 0
HWID: 0000047Fxxxxxxx
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 4Dxxxxxx
Firmware version: 0137.02
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 07: #7
=> External Activations:
- sm

I can not check it because you hide S/N

BOUAGSM 04-22-2020 18:50

Thank you very much for all your services

YellowBoss 04-22-2020 18:51

Quote:

Originally Posted by rebainoor (Post 14075965)
i think need wait tomorrow to confirme this and retry
because i have update my dongle from v1.38 to V1.39 only

No need to wait.
You had v0138, now you have v0139. It's a result.

-=P.F.U=- 04-22-2020 18:51

thanks team, also my another 2 pics of dongle got it 2 month renew extended.



=== DongleManager [Infinity] v1.76 [4/22/2020 19:40:25] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 00046D7118D61292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 2C906D71
Firmware version: 0122.02
=== Process started: 4/22/2020 19:40:31 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/22/2020 19:40:58 ===
=== DongleManager [Infinity] v1.76 [4/22/2020 19:40:58] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 00046D7118D61292
Box/Dongle found: [BEST]
Serial No (S/N): 2C906D71
Firmware version: 0122.02
=> Activations:
- 00: Infinity-Box/Dongle v0138
- 03: [BEST] v0122
- 07: #7
=> External Activations:
- bst
- sm





=== DongleManager [Infinity] v1.76 [4/22/2020 19:25:42] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000002F421344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 01FA02F4
Firmware version: 0140.02
=== Process started: 4/22/2020 19:25:44 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 4/22/2020 19:26:14 ===
=== DongleManager [Infinity] v1.76 [4/22/2020 19:26:14] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000002F421344082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 01FA02F4
Firmware version: 0143.02
=> Activations:
- 00: Infinity-Box/Dongle v0143

moh-and 04-22-2020 18:57

Card found : F57E2B96 , v0138
no change

Akamidzi 04-22-2020 18:59

Good work
 
Thanks team u are the best

YellowBoss 04-22-2020 19:00

Quote:

Originally Posted by moh-and (Post 14076035)
Card found : F57E2B96 , v0138
no change

You have got 2 months free
Your support period old: 2019-Sep-20
Your support period new: 2019-Now-20
this means that v0138 firmware valid for all software released before 2019-Now-20

Akamidzi 04-22-2020 19:00

thanks team u do great this

Aprilia31 04-22-2020 19:05

3 Attachment(s)
i am very grateful to the Infinity team!
But I have a problem with opening MTK and Spd2
Or should it beat like that?
Attachment 375349

Attachment 375350

Alameeen 04-22-2020 19:08

= DongleManager [Infinity] v1.76 [4/22/2020 7:34:22] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 00002E4E12B94082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 94A62E4E
Firmware version: 0136.02
=== Process started: 4/22/2020 7:34:23 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

Hi sir look my on any news?

Aprilia31 04-22-2020 19:18

I understand that you need to update everything until 2019 !!!
Everything is working!!!
Respect to the Infinity team !!!

YellowBoss 04-22-2020 19:23

Quote:

Originally Posted by Alameeen (Post 14076047)
= DongleManager [Infinity] v1.76 [4/22/2020 7:34:22] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 00002E4E12B94082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 94A62E4E
Firmware version: 0136.02
=== Process started: 4/22/2020 7:34:23 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

Hi sir look my on any news?

You have got 2 months free
Your support period old: 2018-Feb-18
Your support period new: 2018-Apr-18
this means that v0136 firmware valid for all software released before 2018-Apr-18

Oyetunde Semiu 04-22-2020 19:48

Dear team sorry I can't see any free.
Since that if renew my dongle today even if its expired four years ago.
My one or two years will start from today.
If you want to do us a favour why can't you follow this procedure.
Ok my dongle expired August 2018 now add two months which expired October 2018.
Iam sorry you didn't do me a favour.
Br infinity team.

rebainoor 04-22-2020 19:53

Quote:

Originally Posted by YellowBoss (Post 14076033)
No need to wait.
You had v0138, now you have v0139. It's a result.

Where is support renew for 2 month ? Cant download from files support and cant use CM2MT2 v1.09 ?

rebainoor 04-22-2020 20:01

Quote:

Originally Posted by YellowBoss (Post 14076033)
No need to wait.
You had v0138, now you have v0139. It's a result.

Think you for all but firmware V1.38 to V1.39 will not help me for any thing
Some user have update from V1.39 to 1.43 this is an help

kazzy4real 04-22-2020 20:03

Thanks infinity team, you have helped the world in your own way. This a palliative measure to ease economy falls around the world. This gesture is genuine and commendable. Thanks to all members of the team and please stay safe

Sent from my Redmi Note 5 using Tapatalk

YellowBoss 04-22-2020 20:03

Quote:

Originally Posted by rebainoor (Post 14076103)
Where is support renew for 2 month ? Cant download from files support and cant use CM2MT2 v1.09 ?

You have got 2 months free for C8DD0BBA

Your support period: 2019-Nov-10 => 2020-Jan-10You had v0138, now you have v0139
v0139 firmware valid for all software released before 2020-Jan-10

YellowBoss 04-22-2020 20:10

Quote:

Originally Posted by rebainoor (Post 14076107)
Think you for all but firmware V1.38 to V1.39 will not help me for any thing
Some user have update from V1.39 to 1.43 this is an help

Let's look at your situation from other side.
Your dongle C8DD0BBA support expired 2019-Nov-10. It was even before covid problem start. You did not renewed support at that time so you lost nothing due to covid problem.
But other people, who paid for support, was unable to work during at least two months and team want to recover that two months of unused support.

But team gave two months for all users, not only to people who take loss due to covid problem. And you was able to update your old firmware 0138 to 0139 for free.

I hope you agree that it's good move by Infinity Team

YellowBoss 04-22-2020 20:14

Quote:

Originally Posted by Oyetunde Semiu (Post 14076101)
Dear team sorry I can't see any free.
Since that if renew my dongle today even if its expired four years ago.
My one or two years will start from today.
If you want to do us a favour why can't you follow this procedure.
Ok my dongle expired August 2018 now add two months which expired October 2018.
Iam sorry you didn't do me a favour.
Br infinity team.

Your support expired in Aug 2018, before covid problem start.
You did not renewed support at that time so you lost nothing due to covid problem.
But other people, who paid for support, was unable to work during at least two months and team want to recover that two months of unused support.

But team gave two months for all users, not only to people who take loss due to covid problem. So your August 2018 => October 2018 and probably you can get higher (but not latest) firmware version.

rebainoor 04-22-2020 20:17

Quote:

Originally Posted by YellowBoss (Post 14076111)
Let's look at your situation from other side.
Your dongle C8DD0BBA support expired 2019-Nov-10. It was even before covid problem start. You did not renewed support at that time so you lost nothing due to covid problem.
But other people, who paid for support, was unable to work during at least two months and team want to recover that two months of unused support.

But team gave two months for all users, not only to people who take loss due to covid problem. And you was able to update your old firmware 0138 to 0139 for free.

I hope you agree that it's good move by Infinity Team

Yes i agree with you and think you for this :)

YellowBoss 04-22-2020 20:25

Quote:

Originally Posted by rebainoor (Post 14076114)
Yes i agree with you and think you for this :)

I hope people understand that first target is to cover loss of people who paid for support but they can not use that paid support time. And of course all other users (with expired support) will get something for free as well.

Also team is thinking about future actions, it depends on situation with covid etc. because nobody knows what will happen in nearest days.

rebainoor 04-22-2020 21:04

Quote:

Originally Posted by YellowBoss (Post 14076117)
I hope people understand that first target is to cover loss of people who paid for support but they can not use that paid support time. And of course all other users (with expired support) will get something for free as well.

Also team is thinking about future actions, it depends on situation with covid etc. because nobody knows what will happen in nearest days.

All will be ok becase ALLAH IS BIG :)


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