GSMSERVER GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

Reply
 
LinkBack Thread Tools Display Modes
Old 07-21-2020, 08:23   #601 (permalink)
No Life Poster
 
aminnovelty's Avatar
 
Join Date: Aug 2007
Location: in your heart
Posts: 3,424
Member: 566122
Status: Offline
Thanks Meter: 263

You have proven not only a good business dealer but a good nature human ...Surely you will get more n more business in future .
  Reply With Quote
Old 07-28-2020, 06:24   #602 (permalink)
Junior Member
 
Join Date: Mar 2016
Location: Faisalabad
Posts: 15
Member: 2546130
Status: Online
Thanks Meter: 4
Post Thanks

I really appreciate your kindness and support Thanks
  Reply With Quote
Old 07-29-2020, 14:32   #603 (permalink)
Freak Poster
 
Join Date: Jun 2009
Location: india
Posts: 201
Member: 1053356
Status: Offline
Sonork: 12345
Thanks Meter: 18
support extension

dear sir

can i get support extensiom
pls reply

regards

=== DongleManager [Infinity] v1.80 [29/07/2020 18:59:05] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00015A7700001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 87195A77
Firmware version: 0138.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0138
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM
  Reply With Quote
Old 07-29-2020, 18:38   #604 (permalink)
Product Supporter
 
Join Date: May 2005
Posts: 26,064
Member: 148515
Status: Offline
Thanks Meter: 16,695
Quote:
Originally Posted by cellsafemobile View Post
dear sir

can i get support extensiom
pls reply

regards

=== DongleManager [Infinity] v1.80 [29/07/2020 18:59:05] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00015A7700001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 87195A77
Firmware version: 0138.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0138
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM
Dear Sir,

Yes, sure. Your last support renew order for 2 years was 2017-Aug-16 and it was up to 2019-Aug-16
Now it's extended for 2 months up to 2019-Oct-16
  Reply With Quote
Old 08-01-2020, 10:35   #605 (permalink)
No Life Poster
 
syed tuqeer's Avatar
 
Join Date: Dec 2007
Location: PAKISTAN
Posts: 8,747
Member: 654997
Status: Offline
Sonork: 1613804(Don't Spam Plz)
Thanks Meter: 3,992
Quote:
Originally Posted by syed tuqeer View Post
Hello Team,
Will be good if you give 6 month CM2 dongle support renewal (with affordable price) in current situation . (Only 1 time update ).
Thanks so much.
Hello Team,
Any news about 6 month update?
  Reply With Quote
Old 08-08-2020, 13:46   #606 (permalink)
No Life Poster
 
bherkund's Avatar
 
Join Date: Sep 2009
Posts: 1,115
Member: 1119917
Status: Online
Sonork: nedi
Thanks Meter: 134
my infinity card sn is 039138BB8F and i renewed support on august 2019 and now i am showing expiry date 10 august 2020 and 2 months extension is not granted yet.
please infinity team allow me 2 months free support extension.
  Reply With Quote
Old 08-08-2020, 16:16   #607 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 28,801
Member: 1043909
Status: Online
Thanks Meter: 54,017
Quote:
Originally Posted by bherkund View Post
my infinity card sn is 039138BB8F and i renewed support on august 2019 and now i am showing expiry date 10 august 2020 and 2 months extension is not granted yet.
please infinity team allow me 2 months free support extension.
You already received 2 months free
your last support renew was done 2019-Jun-10


please attach here screenshot of your support renew order so we will be able to double check it here all together.
Waiting for your screenshot !
  Reply With Quote
The Following User Says Thank You to YellowBoss For This Useful Post:
Old 08-11-2020, 08:27   #608 (permalink)
Product Supporter
 
Join Date: May 2005
Posts: 26,064
Member: 148515
Status: Offline
Thanks Meter: 16,695
Quote:
Originally Posted by syed tuqeer View Post
Hello Team,
Any news about 6 month update?
Hello,
There is no such option yet.
  Reply With Quote
Old 08-11-2020, 08:28   #609 (permalink)
Product Supporter
 
Join Date: May 2005
Posts: 26,064
Member: 148515
Status: Offline
Thanks Meter: 16,695
Quote:
Originally Posted by bherkund View Post
my infinity card sn is 039138BB8F and i renewed support on august 2019 and now i am showing expiry date 10 august 2020 and 2 months extension is not granted yet.
please infinity team allow me 2 months free support extension.
Hello,
Have you checked your records about your last support renew order ?
Please confirm, I want to be sure with the date.
  Reply With Quote
Old Yesterday, 03:13   #610 (permalink)
Freak Poster
 
Join Date: Oct 2005
Location: Middle-Earth
Posts: 434
Member: 190274
Status: Offline
Thanks Meter: 46
Can i kindly get free extension too?


==== [8/13/2020 2:07:56] ====
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.80 [8/13/2020 2:08:03] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 00000E650EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B33A0E65
Firmware version: 0136.02
=== Process started: 8/13/2020 2:08:04 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 8/13/2020 2:08:24 ===
=== DongleManager [Infinity] v1.80 [8/13/2020 2:08:24] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 00000E650EFE4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): B33A0E65
Firmware version: 0136.02
=> Activations:
- 00: Infinity-Box/Dongle v0136
=> Options:
- Infinity-Box/Dongle
  Reply With Quote
Old Yesterday, 09:36   #611 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 28,801
Member: 1043909
Status: Online
Thanks Meter: 54,017
Quote:
Originally Posted by hiroprotagonist View Post
Can i kindly get free extension too?
...
Serial No (S/N): B33A0E65
...
Yes, sure. Before extension support period for B33A0E65 was up to 2017-Oct-31 and it was extended for 2 months up to 2017-Dec-31



How to check support period - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support for 1 or 2 years - https://www.infinity-box.com/buy/
  Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 12:08.



Powered by Searchlight © 2020 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2017 -
Page generated in 0.23143 seconds with 8 queries

SEO by vBSEO