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Old 08-23-2020, 12:38   #241 (permalink)
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Hi! please help good working after update error.
=== DongleManager [Infinity] v1.80 [19.08.2020 18:10:12] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: USB CCID Smart Card Reader 0
HWID: 000058D400001942
=== Process started: 19.08.2020 18:10:12 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Card returned error - 6E00 at 0/117
Report Post
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Old 08-23-2020, 13:16   #242 (permalink)
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Quote:
Originally Posted by .::Indrojith::. View Post
Cm2 Dongle Misconfigaration


=== DongleManager [Infinity] v1.80 [8/23/2020 16:49:56] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: GsmEasy S-Reader 0
HWID: 00011B1E212B4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 25141B1E
Firmware version: 0144.02
=== Process started: 8/23/2020 16:49:57 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

please help
Dear Friend, do not worry !
Your PC has some kind of incompatibility or maybe you are using some kind of incomparible software.

STEP 1: go to folder C:\InfinityBox\CM2MT2\ or C:\InfinityBox\CM2SP2\
STEP 2: find file fault.bin
STEP 3: upload file to https://mega.nz/ and post link to support forum
OR
STEP 3: send file to support via e-mail - https://www.infinity-box.com/contact/
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Old 08-23-2020, 13:20   #243 (permalink)
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Quote:
Originally Posted by meret1283 View Post
Hi! please help good working after update error.
=== DongleManager [Infinity] v1.80 [19.08.2020 18:10:12] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: USB CCID Smart Card Reader 0
HWID: 000058D400001942
=== Process started: 19.08.2020 18:10:12 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Card returned error - 6E00 at 0/117
Report Post
Hi,
you can contact to support via e-mail regarding this issue https://www.infinity-box.com/contact/
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Old 08-23-2020, 13:35   #244 (permalink)
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hi sir
== DongleManager [Infinity] v1.80 [8/23/2020 17:19:50] ===
Searching...
Card-Reader: USB Smart Card Reader 0
HWID: 0001D74300001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 94A3D743
Firmware version: 0144.02
=== Process started: 8/23/2020 17:19:53 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
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Old 08-23-2020, 14:22   #245 (permalink)
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Quote:
Originally Posted by fayyazu7 View Post
hi sir
== DongleManager [Infinity] v1.80 [8/23/2020 17:19:50] ===
Searching...
Card-Reader: USB Smart Card Reader 0
HWID: 0001D74300001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 94A3D743
Firmware version: 0144.02
=== Process started: 8/23/2020 17:19:53 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
STEP 1: go to folder C:\InfinityBox\CM2MT2\ or C:\InfinityBox\CM2SP2\
STEP 2: find file fault.bin
STEP 3: upload file to https://mega.nz/ and post link
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Old 08-25-2020, 17:33   #246 (permalink)
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Hello,

Please use technical support forum and post questions and problems here
- https://www.infinity-box.com/support/?r=8
Thank you !

On 2020-08-25 15:56, amine benamar wrote:
> === DongleManager [Infinity] v1.80 [25/08/2020 16:43:06] ===
> Box/Dongle type selected: [BEST]
> Card-Reader: Generic USB Smart Card Reader 0
> HWID: 00001FD912534082
> Box/Dongle found: [BEST]
> Reading...
> Serial No (S/N): 4D8E1FD9
> Firmware version: 0122.02
> === Process started: 25/08/2020 16:43:09 ===
> Connecting to server
> Server connection successfully established
> Checking DongleManager version...
> Your DongleManager is up-to-date
> Checking Dongle Identification...
> Authenticating on server...
> Authentication stage error:
> Server answer:[0031] Dongle identification data damaged.
> Contact to Smart-Card/Dongle/Box update problem and solutions -
> GSM-Forum [1]
>
> FAULT.BIN https://mega.nz/file/PxdTBIDJ#52yyYu...euyicFk-SQppIA
>
> PLEASE HELP ME
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Old 08-25-2020, 17:39   #247 (permalink)
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Quote:
Originally Posted by MalaQue View Post
Hello,

Please use technical support forum and post questions and problems here
- https://www.infinity-box.com/support/?r=8
Thank you !

On 2020-08-25 15:56, amine benamar wrote:
> === DongleManager [Infinity] v1.80 [25/08/2020 16:43:06] ===
> Box/Dongle type selected: [BEST]
> Card-Reader: Generic USB Smart Card Reader 0
> HWID: 00001FD912534082
> Box/Dongle found: [BEST]
> Reading...
> Serial No (S/N): 4D8E1FD9
> Firmware version: 0122.02
> === Process started: 25/08/2020 16:43:09 ===
> Connecting to server
> Server connection successfully established
> Checking DongleManager version...
> Your DongleManager is up-to-date
> Checking Dongle Identification...
> Authenticating on server...
> Authentication stage error:
> Server answer:[0031] Dongle identification data damaged.
> Contact to Smart-Card/Dongle/Box update problem and solutions -
> GSM-Forum [1]
>
> FAULT.BIN https://mega.nz/file/PxdTBIDJ#52yyYu...euyicFk-SQppIA
>
> PLEASE HELP ME
Your forum account was registered in year 2005. This means you are at least 16 years old.
Why do you make new post like 13-years old girl but not read an answer at other thread ?
Please read answer to your other post
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Old 08-25-2020, 18:19   #248 (permalink)
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Quote:
Originally Posted by yellowboss View Post
your forum account was registered in year 2005. This means you are at least 16 years old.
Why do you make new post like 13-years old girl but not read an answer at other thread ?
Please read answer to your other post

i have a problem with this account but now okk
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Old 08-26-2020, 07:21   #249 (permalink)
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=== DongleManager [Infinity] v1.80 [08/26/2020 12:18:54] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 010386821C6A1292
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D5D88682
Firmware version: 0144.02
=== Process started: 08/26/2020 12:18:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

sir this sn dongle miss configuration i lose my fult.bin file try to ur way but not able to done it plz fixed my problem
thanks
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Old 08-26-2020, 08:20   #250 (permalink)
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Quote:
Originally Posted by dhkbd View Post
=== DongleManager [Infinity] v1.80 [08/26/2020 12:18:54] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 010386821C6A1292
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D5D88682
Firmware version: 0144.02
=== Process started: 08/26/2020 12:18:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

sir this sn dongle miss configuration i lose my fult.bin file try to ur way but not able to done it plz fixed my problem
thanks
It is 2nd time you have the same issue.
Why do you delete fault.bin file ?
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Old 08-29-2020, 14:03   #251 (permalink)
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= DongleManager [Infinity] v1.80 [29/08/2020 19:01:25] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: GsmEasy S-Reader 0
HWID: 00011B1E212B4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 25141B1E
Firmware version: 0144.02
=== Process started: 29/08/2020 19:01:26 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
Please help me !!!!!!!!!
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Old 08-29-2020, 14:41   #252 (permalink)
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Quote:
Originally Posted by Shahin Hasan View Post
= DongleManager [Infinity] v1.80 [29/08/2020 19:01:25] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: GsmEasy S-Reader 0
HWID: 00011B1E212B4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 25141B1E
Firmware version: 0144.02
=== Process started: 29/08/2020 19:01:26 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
Please help me !!!!!!!!!
Hello,

STEP 1: open folder C:\InfinityBox\CM2MT2\ or C:\InfinityBox\CM2SP2\
STEP 2: find file fault.bin
STEP 3: upload file to https://mega.nz/ and post link here
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Old 08-30-2020, 05:46   #253 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Hello,

STEP 1: open folder C:\InfinityBox\CM2MT2\ or C:\InfinityBox\CM2SP2\
STEP 2: find file fault.bin
STEP 3: upload file to https://mega.nz/ and post link here


C:\InfinityBox\CM2SP2\ don't have any fault.bin file please help me
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Old 08-30-2020, 10:19   #254 (permalink)
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You had the same problem about week ago.

Check also C:\InfinityBox\CM2MT2\ for a file.
Result ?
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Old 08-31-2020, 16:09   #255 (permalink)
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hello sir pls explain what is the probleme

=== DongleManager [Infinity] v1.80 [2020-08-31 15:16:41] ===
Box/Dongle type selected: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000F9C17CEC4082
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 266AF9C1
Firmware version: 0122.02
=== Process started: 2020-08-31 15:16:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed.

when i open tool spd2 its show me this error

dongle firmware version : v0139
dongle firmware is autdated!

thanks
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