Smart-Card/Dongle/Box update problem and solutions

[InfinityHelp]

Originally Posted by nizam0022

should i have to uninstall samsungfrp2020_v1\ installer????

it should be no problem with it after you reboot PC.
anyway let's see result

[nizam0022]

Originally Posted by InfinityHelp

it's an issue with \downloads\samsungfrp2020_v1\ installer.
reboot PC now
delete fault.bin file
update dongle firmware with DongleManager

Thank You Very Much
Problem Solved

but my CM2MT2 Is not open
when i try to open its showing infinity logo and disappear
not opening cm2mt2 please help to solve this problem also

[InfinityHelp]

Originally Posted by nizam0022

Thank You Very Much
Problem Solved

but my CM2MT2 Is not open
when i try to open its showing infinity logo and disappear
not opening cm2mt2 please help to solve this problem also

Do you have fault.bin file at CM2MT2 folder ?
if yes - attach it here.

[nizam0022]

Originally Posted by InfinityHelp

Do you have fault.bin file at CM2MT2 folder ?
if yes - attach it here.

No there is no fault.bin in cm2mt2 folder

[InfinityHelp]

Do you have antivirus installed ?
AVAST or anything else ?

[nizam0022]

Originally Posted by InfinityHelp

Do you have antivirus installed ?
AVAST or anything else ?

i dont have any antivirus installed in my pc

[Aroke]

Originally Posted by InfinityHelp

Insert Smart-Card into original Infinity hardware and update it now ONCE
result ?

my original infinity box broke am using card reader

[InfinityHelp]

Originally Posted by Aroke

my original infinity box broke am using card reader

If you have another card reader use another one and update card once again now.

[InfinityHelp]

Originally Posted by nizam0022

i dont have any antivirus installed in my pc

Be sure that CM2MT2 folder has only files that was installed by Infinity installer.

Also use free antivirus to check your PC:
Dr. Web CureIT https://free.drweb.com/download+cureit+free/?lng=en

Do you see any warnings/alerts by antivirus ?

[Aroke]

Originally Posted by InfinityHelp

If you have another card reader use another one and update card once again now.

You mean the card I was using or not that

[InfinityHelp]

Originally Posted by Aroke

You mean the card I was using or not that

if you have another card-reader - insert card into another card reader
if you do not have another card reader - use old card reader

[Aroke]

i tried this the log

== DongleManager [Infinity] v1.80 [9/1/2020 6:43:06] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic CCID Smart Card Reader 0
HWID: 0002DD9900001942
=== Process started: 9/1/2020 6:43:07 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Card returned error - 6A82 at 20795/20806
Error upgrading applets:
Card returned error - 6A82 at 20795/20806
Disconnected

[InfinityHelp]

Originally Posted by Aroke

i tried this the log

== DongleManager [Infinity] v1.80 [9/1/2020 6:43:06] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic CCID Smart Card Reader 0
HWID: 0002DD9900001942
=== Process started: 9/1/2020 6:43:07 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Card returned error - 6A82 at 20795/20806
Error upgrading applets:
Card returned error - 6A82 at 20795/20806
Disconnected

Do you have another card-reader or other box/dongle with smart-card ?
if you have it - USE IT !
If you do not have another reader - try to find and install for your card-reader drivers from reader manufacturer

[saleem5001]

=== DongleManager [Infinity] v1.80 [9/1/2020 12:00:54] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 01036D7515BF1292
=== Process started: 9/1/2020 12:00:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

[Aroke]

thank you very much i got it done! just once its done

=== DongleManager [Infinity] v1.80 [9/1/2020 17:40:19] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: SCM Microsystems Inc. SCR33x USB Smart Card Reader 0
HWID: 0002DD9900001942
=== Process started: 9/1/2020 17:40:20 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 9/1/2020 17:41:50 ===
=== DongleManager [Infinity] v1.80 [9/1/2020 17:41:50] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: SCM Microsystems Inc. SCR33x USB Smart Card Reader 0
HWID: 0002DD9900001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): AE3DDD99
Firmware version: 0145.02
=> Activations:
- 00: Infinity-Box/Dongle v0145
- 03: [BEST] v0122
- 07: #7
- 0D: #13
- 0E: #14
=> Options:
- Infinity-Box/Dongle
- Infinity SM
- hua
- micro-box
infinity help than you very much
i really like your support it was helpful