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07-15-2020, 11:08
| #106 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
15657072 has Infinity-Box/Dongle (CM2) activation as well, the only difference was in support expiry date. support time has been transferred from 2C19686D to 15657072 but both support periods was expired. you can update 15657072 now to get newer (but not latest) firmware version | |
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07-16-2020, 14:25
| #107 (permalink) |
| No Life Poster   Join Date: Sep 2002 Location: mauritius
Posts: 1,785
Member: 15162 Status: Offline Thanks Meter: 61 | === DongleManager [Infinity] v1.80 [16/07/2020 17:21:02] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0001E08CFF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 05C3E08C Firmware version: 0134.02 === Process started: 16/07/2020 17:21:05 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 please help |
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07-16-2020, 16:53
| #108 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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07-18-2020, 11:01
| #109 (permalink) |
| Junior Member  Join Date: Apr 2014
Posts: 23
Member: 2164476 Status: Offline Thanks Meter: 1 | === DongleManager [Infinity] v1.80 [07/18/2020 15:58:17] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000D82F1BD74082 === Process started: 07/18/2020 15:58:17 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 plz fixed this problem please |
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07-18-2020, 13:44
| #110 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Use your "Alcor Micro USB Smart Card Reader" and update dongle firmware now | |
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07-18-2020, 14:57
| #111 (permalink) |
| Insane Poster Join Date: Jan 2015 Location: India
Posts: 65
Member: 2327666 Status: Offline Thanks Meter: 8 | === DongleManager [Infinity] v1.80 [18/07/2020 19:04:01] === Searching... Card-Reader: FT SCR2000 0 HWID: 0004537801171292 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 00005378 Firmware version: 0118.00 "UK Edition" status: Off Last launched Application: 0000 v.0000 => Activations: - 0A: #10 => Box/Dongle misconfiguration. Contact to support ! => Options: - Infinity-Box/Dongle |
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07-18-2020, 17:21
| #112 (permalink) |
| Insane Poster Join Date: May 2014 Location: Rabat,Morocco
Posts: 81
Member: 2183315 Status: Offline Thanks Meter: 21 | Hi,please I was trying to update my card and it was interrupted due to network issues, now my dongle is not working anymore..I will be glad if it could be fixed as soon as possible. Card-Reader: FT SCR2000 0 ATR: 3B7D95000080318065B0831148C883009000 Card Manager: A000000018434D00 SerialNumber: 0006686B ROM: Integrated Circuit Fabricator: 4250 Integrated Circuit Type: 3272 OS: Identifier: 1291 Release Date: 6181 Release Level: 0700 EEPROM: Fabrication Date: 1156 Serial Number: 0006686B Batch Identifier: 0877 Module Fabricator: 1292 Module Packaging Date: 1242 IC Card Manufacturer: 2003 IC Em******* Date: 1242 Pre Personalizer: 2004 Pre Personalization Date: 1242 Pre Personalization Equipment Identifier: 00000014 Personalizer: 0000 Personalization Date: 0000 Personalization Equipment Identifier: 00000000 m_iopCard.Serial: 0006686B08771292 GP Version: 2.1.1 SCP Version: 1, Option: 5 |
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07-18-2020, 18:00
| #114 (permalink) |
| Insane Poster Join Date: May 2014 Location: Rabat,Morocco
Posts: 81
Member: 2183315 Status: Offline Thanks Meter: 21 | Card-Reader: Alcor Micro USB Smart Card Reader 0 ATR: 3B7D95000080318065B0831148C883009000 Card Manager: A000000018434D00 SerialNumber: 0006686B ROM: Integrated Circuit Fabricator: 4250 Integrated Circuit Type: 3272 OS: Identifier: 1291 Release Date: 6181 Release Level: 0700 EEPROM: Fabrication Date: 1156 Serial Number: 0006686B Batch Identifier: 0877 Module Fabricator: 1292 Module Packaging Date: 1242 IC Card Manufacturer: 2003 IC Em******* Date: 1242 Pre Personalizer: 2004 Pre Personalization Date: 1242 Pre Personalization Equipment Identifier: 00000014 Personalizer: 0000 Personalization Date: 0000 Personalization Equipment Identifier: 00000000 m_iopCard.Serial: 0006686B08771292 GP Version: 2.1.1 SCP Version: 1, Option: 5 DongleManager [Infinity] v1.80 [18/07/2020 17:57:45] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0006686B08771292 Box/Dongle is not found. = DongleManager [Infinity] v1.80 [18/07/2020 17:58:39] === Box/Dongle type selected: [BEST] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0006686B08771292 === Process started: 18/07/2020 17:58:39 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 = DongleManager [Infinity] v1.80 [18/07/2020 17:59:11] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0006686B08771292 === Process started: 18/07/2020 17:59:11 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 Please Help me it's Urgent... |
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07-19-2020, 11:51
| #115 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - https://www.infinity-box.com/support/?r=6 OR Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: - run DongleManager - update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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07-19-2020, 11:53
| #116 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Use your "Alcor Micro USB Smart Card Reader" and update dongle firmware now | |
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07-19-2020, 18:00
| #117 (permalink) |
| Junior Member Join Date: Apr 2014
Posts: 23
Member: 2164476 Status: Offline Thanks Meter: 1 | === DongleManager [Infinity] v1.80 [7/19/2020 9:57:16] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00005A9D0EFE4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): B9305A9D Firmware version: 0144.02 === Process started: 7/19/2020 9:57:17 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 dongle not connected mis confogation plz help me how to solved my problem dear thanks |
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07-19-2020, 21:23
| #119 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
There is a software conflict with the next application(s): C:\program files (x86)\intel\bluetooth\devmonsrv.exe C:\program files (x86)\intel\intel(r) usb 3.0 extensible host controller driver\application\iusb3mon.exe C:\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files (x86)\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files\via xhci uasp utility\usb3monitor.exe What to do: 1. Delete or rename files (see above) 2. Reboot PC 3. Delete fault.bn file 4. Update dongle firmware with DongleManager now 5. Run Infinity software. | |
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