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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 09-25-2017, 15:55   #1 (permalink)
Freak Poster
 
Join Date: Mar 2005
Location: Hungary
Age: 40
Posts: 499
Member: 132496
Status: Offline
Thanks Meter: 34
Hi!
I have a problem.
I have an infinity Dongle all Infinity products are working fine but Hua activation is not.
Ive just updated Hua tool and generated a new LIC.

Now the error is: SMART CARD FAILURE I(4)

Tried with another readers also but problem still
Tried to update dongle, but says no update and dont try more...
any help would be greatly appreciated

SN:
=== DongleManager [Infinity] v1.70 [2017.09.25. 16:54:20] ===
Searching...
Card-Reader: USB Fenix Card Reader 0
HWID: 00046F7324A11292
Box/Dongle found: [BEST]
Serial No (S/N): 37036F73
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0034 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
=> External Activations:
- Hua-Dongle

Last edited by Tatek; 09-25-2017 at 16:02.
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Old 09-27-2017, 07:53   #2 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,541
Member: 1043909
Status: Offline
Thanks Meter: 60,989
Quote:
Originally Posted by Tatek View Post
Hi!
I have a problem.
I have an infinity Dongle all Infinity products are working fine but Hua activation is not.
Ive just updated Hua tool and generated a new LIC.

Now the error is: SMART CARD FAILURE I(4)

Tried with another readers also but problem still
Tried to update dongle, but says no update and dont try more...
any help would be greatly appreciated

SN:
=== DongleManager [Infinity] v1.70 [2017.09.25. 16:54:20] ===
Searching...
Card-Reader: USB Fenix Card Reader 0
HWID: 00046F7324A11292
Box/Dongle found: [BEST]
Serial No (S/N): 37036F73
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0034 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
=> External Activations:
- Hua-Dongle
USB Fenix Card Reader is not good.
Do you have another one ?
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Old 09-27-2017, 10:17   #3 (permalink)
Freak Poster
 
Join Date: Mar 2005
Location: Hungary
Age: 40
Posts: 499
Member: 132496
Status: Offline
Thanks Meter: 34
Quote:
Originally Posted by YellowBoss View Post
USB Fenix Card Reader is not good.
Do you have another one ?

Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0 ( Sigmakey Reader )
HWID: 00046F7324A11292
Box/Dongle found: [BEST]
Serial No (S/N): 37036F73

Hua - Dongle NOT Found
Infinity - OK

Searching...
Card-Reader: FT SCR2000 0 ( Gpgworkshop Reader )
HWID: 00046F7324A11292
Box/Dongle found: [BEST]
Serial No (S/N): 37036F73

Hua - Smart Card Failure i(4)
Infinity - OK

Searching...
Card-Reader: FT SCR2000 0 ( Xtc1 Reader)
HWID: 00046F7324A11292
Box/Dongle found: [BEST]
Serial No (S/N): 37036F73

Hua - Smart Card Failure i(4)
Infinity - OK

Searching...
Card-Reader: FT SCR2000 0 ( NckDongle Reader )
HWID: 00046F7324A11292
Box/Dongle found: [BEST]
Serial No (S/N): 37036F73

Hua - Smart Card Failure i(4)
Infinity - OK

Searching...
Card-Reader: FT SCR2000 0 ( Without label )
HWID: 00046F7324A11292
Box/Dongle found: [BEST]
Serial No (S/N): 37036F73

Hua - Smart Card Failure i(4)
Infinity - OK

Also have about 10 more without label....
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Old 09-27-2017, 12:27   #4 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,541
Member: 1043909
Status: Offline
Thanks Meter: 60,989
Quote:
Originally Posted by Tatek View Post
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0 ( Sigmakey Reader )
HWID: 00046F7324A11292
Box/Dongle found: [BEST]
Serial No (S/N): 37036F73

Hua - Dongle NOT Found
Infinity - OK

Searching...
Card-Reader: FT SCR2000 0 ( Gpgworkshop Reader )
HWID: 00046F7324A11292
Box/Dongle found: [BEST]
Serial No (S/N): 37036F73

Hua - Smart Card Failure i(4)
Infinity - OK

Searching...
Card-Reader: FT SCR2000 0 ( Xtc1 Reader)
HWID: 00046F7324A11292
Box/Dongle found: [BEST]
Serial No (S/N): 37036F73

Hua - Smart Card Failure i(4)
Infinity - OK

Searching...
Card-Reader: FT SCR2000 0 ( NckDongle Reader )
HWID: 00046F7324A11292
Box/Dongle found: [BEST]
Serial No (S/N): 37036F73

Hua - Smart Card Failure i(4)
Infinity - OK

Searching...
Card-Reader: FT SCR2000 0 ( Without label )
HWID: 00046F7324A11292
Box/Dongle found: [BEST]
Serial No (S/N): 37036F73

Hua - Smart Card Failure i(4)
Infinity - OK

Also have about 10 more without label....
Fenix - to TRASH !
Use Alcor Micro USB Smart Card Reader and update card now.
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Old 10-17-2017, 13:54   #5 (permalink)
Freak Poster
 
Join Date: Mar 2005
Location: Hungary
Age: 40
Posts: 499
Member: 132496
Status: Offline
Thanks Meter: 34
Quote:
Originally Posted by YellowBoss View Post
Fenix - to TRASH !
Use Alcor Micro USB Smart Card Reader and update card now.
Hi!

Ive ordered a new kind of reader called: Sure 2

=== DongleManager [Infinity] v1.70 [2017.10.17. 14:53:02] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00046F7324A11292
Box/Dongle found: [BEST]
Serial No (S/N): 37036F73
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0034 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
=> External Activations:
- Hua-Dongle


But when i try to start HUA it writes: Smart Card NOT FOUND
with Infinity softwares its working

Please help, thnx
  Reply With Quote
Old 10-18-2017, 05:57   #6 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,541
Member: 1043909
Status: Offline
Thanks Meter: 60,989
Quote:
Originally Posted by Tatek View Post
Hi!

Ive ordered a new kind of reader called: Sure 2

=== DongleManager [Infinity] v1.70 [2017.10.17. 14:53:02] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00046F7324A11292
Box/Dongle found: [BEST]
Serial No (S/N): 37036F73
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0034 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
=> External Activations:
- Hua-Dongle


But when i try to start HUA it writes: Smart Card NOT FOUND
with Infinity softwares its working

Please help, thnx
Update dongle firmware now.
If you will have a problem even after card update - contact to Hua supporters.
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