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Old 01-14-2018, 08:32   #2761 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Dear Sir,

Teamviewer can not gives such problem.
only debugger or cracked tools may be a reason.
so be serious and answer now - what kind of cracked tools, debuggers etc. you have used.
dear respected sir he use debugger for Teamviewer butt he open infinty softwear than my dongle block
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Old 01-14-2018, 10:56   #2762 (permalink)
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Quote:
Originally Posted by 4khmer.com View Post
=== DongleManager [Infinity] v1.72 [1/14/2018 13:12:18] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000C8BF1A224082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 32E0C8BF
Firmware version: 0118.02
=== Process started: 1/14/2018 13:12:20 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Hi,

Update dongle firmware once again now.
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Old 01-14-2018, 11:01   #2763 (permalink)
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Quote:
Originally Posted by Ali sarwar 200 View Post
dear respected sir he use debugger for Teamviewer butt he open infinty softwear than my dongle block
what is software name that gives a poblem ?
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Old 01-14-2018, 15:01   #2764 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
what is software name that gives a poblem ?
olydbg name tool thanks in advance team

dear respected sir he use debugger for Teamviewer butt he open infinty softwear than my dongle block
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Old 01-14-2018, 22:04   #2765 (permalink)
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Quote:
Originally Posted by Ali sarwar 200 View Post
olydbg name tool thanks in advance team

dear respected sir he use debugger for Teamviewer butt he open infinty softwear than my dongle block
- Run DongleManager
- Update Dongle firmware

- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries for 24 hours
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid forever damaged with Dongle !
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Old 01-15-2018, 11:20   #2766 (permalink)
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Quote:
Originally Posted by yellowboss View Post
- run donglemanager
- update dongle firmware

- do not update smart-card many times otherwise your account will be locked automatically after 3 tries for 24 hours
- do not use any kind of usb sharing/trace/spy/debug software to avoid forever damaged with dongle !
realy love u infinty team many thankssssss team i.m so happy
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Old 01-16-2018, 07:51   #2767 (permalink)
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=== DongleManager [Infinity] v1.72 [1/16/2018 12:11:28] ===
Box/Dongle type selected: CDMA-Tool
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00026B7900001942
=== Process started: 1/16/2018 12:11:28 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
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Old 01-16-2018, 09:18   #2768 (permalink)
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Unhappy my problem after active cm2 test on bet dongle

=== DongleManager [Infinity] v1.72 [2018/01/16 11:36:52] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0102866503EF1292
=== Process started: 2018/01/16 11:36:53 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
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Old 01-16-2018, 12:27   #2769 (permalink)
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Quote:
Originally Posted by salmanroorkee View Post
=== DongleManager [Infinity] v1.72 [1/16/2018 12:11:28] ===
Box/Dongle type selected: CDMA-Tool
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00026B7900001942
=== Process started: 1/16/2018 12:11:28 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
Update dongle firmware ONE more time now
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Old 01-16-2018, 12:28   #2770 (permalink)
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Quote:
Originally Posted by ebrahm2009 View Post
=== DongleManager [Infinity] v1.72 [2018/01/16 11:36:52] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0102866503EF1292
=== Process started: 2018/01/16 11:36:53 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
Hello,

What to do:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

OR

1. Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

2. Run DongleManager
3. Update Dongle firmware


- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries for 24 hours
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !
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Old 01-16-2018, 15:18   #2771 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Update dongle firmware ONE more time now
thanx my problam is solve
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Old 01-16-2018, 18:29   #2772 (permalink)
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=== DongleManager [Infinity] v1.70 [1/17/2018 1:27:46] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0001168A7D3A4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): CB06168A
Firmware version: 0130.02
=== Process started: 1/17/2018 1:27:48 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today

please help sir
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Old 01-16-2018, 18:39   #2773 (permalink)
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sorry for double posting sir
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Old 01-17-2018, 02:21   #2774 (permalink)
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Quote:
Originally Posted by ThE_GuEsT View Post
=== DongleManager [Infinity] v1.70 [1/17/2018 1:27:46] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0001168A7D3A4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): CB06168A
Firmware version: 0130.02
=== Process started: 1/17/2018 1:27:48 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today

please help sir
Update dongle firmware once again now.
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Old 01-17-2018, 03:07   #2775 (permalink)
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Dear Infinity Team,

I'm getting an error message (error with message : http/1.1 500 please set new password - https://www.infinity-box.com/support/?r=28) while performing unlock request.
I tried to change the password. Even though, unable to change the password. Please help me to resolve this issue.

Thank you.
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