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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cyclonebox


 
 
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Old 05-23-2009, 00:58   #1 (permalink)
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Red face cyclone box team... help me please!


what is this problem... i can't authenticate with our server... when i try to authenticate with it... the result is this even if i already registered the box...

Support Area Launched, Engine Revision: 1.0.0.7396
Started authenthication procedure at 7:49:19 AM
Handling device: [Cyclone Team], [Cyclone Box]
Box Service Tag: 03A207428F2378448BA6CAE383BFEA40
Cyclone Server (1.0.0.476), Cyclone Box Team 2008, 2009 - Ready.

Cyclone Server Send Command Error -> Code: 500, Box is not registered, support is not allowed then

Authenthication error -> Failed to obtain Authenthication Data

and when i go to box registration and tick prepare box... there is also an error like this

Registration Wizard Ready, Engine Revision: 1.0.0.7396
Box Registration Preparation procedure started at 7:56:26 AM
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.08, (Nov 14 2008 12:05:50), Type: Signed Production Application, For HW Rev E
Service Tag: 03A207428F2378448BA6CAE383BFEA40
Connecting to Cyclone Server
Cyclone Server (1.0.0.476), Cyclone Box Team 2008, 2009 - Ready.
Cyclone Server Send Command Error -> Code: 500, SQL Error: MySQL server has gone away

Box Registration Preparation Error -> Server command send error


what is this?
 
Old 05-23-2009, 01:18   #2 (permalink)
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i think this is good this is best box for bb5 and flashing but its need to fix some bugs thats my thing n this box will beat all bb5 box n nokia flashing.
 
Old 05-23-2009, 01:20   #3 (permalink)
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error in connection,try again later.
your connection or server error.
 
Old 05-23-2009, 01:39   #4 (permalink)
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I've the same problem.. i think the server is in maintance

BR

Alex
 
Old 05-23-2009, 02:04   #5 (permalink)
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i will waiting response from cyclone team
 
Old 05-23-2009, 02:21   #6 (permalink)
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sorry updating
Quote:
========= Box Info =========
Cyclone Server Send Command Error -> Code: 500, SQL Error: MySQL server has gone away

Box Maintenance Error -> Server command send error
http://forum.gsmhosting.com/vbb/show...6&postcount=21
 
Old 05-23-2009, 05:25   #7 (permalink)
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Will be back soon when its ready thankx for all ur patience
 
Old 05-23-2009, 05:52   #8 (permalink)
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Quote:
Originally Posted by jazmob View Post
i think this is good this is best box for bb5 and flashing but its need to fix some bugs thats my thing n this box will beat all bb5 box n nokia flashing.
it will take year or more to remove the bugs.
there r more bugs than the useful options.
 
Old 05-23-2009, 06:02   #9 (permalink)
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No one ask u to use that BOX go find other Alternates...
About bugs real users knows whats inside and what they need and we doing our best...
 
Old 05-23-2009, 06:05   #10 (permalink)
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Quote:
Originally Posted by NADEEM GONDAL View Post
No one ask u to use that BOX go find other Alternates...
About bugs real users knows whats inside and what they need and we doing our best...
close my last thread !!!http://forum.gsmhosting.com/vbb/showthread.php?t=755921
that is what u people r doing best .
when someone wants to ask ur bad support close the thread
 
Old 05-23-2009, 06:10   #11 (permalink)
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We dont need to reply for stupid question from people like u who got notthing else to do ...
i replied many times...but u wont listen....
 
Old 05-23-2009, 06:13   #12 (permalink)
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**********************************************

Last edited by NADEEM GONDAL; 05-23-2009 at 06:36. Reason: nonsense as usual
 
Old 05-23-2009, 06:37   #13 (permalink)
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how soon server be back online? several hours from now? or tommorow or next day... just give approximate time so no one keep asking & waiting......


.:Live a Happy Life:.
 
Old 05-23-2009, 11:04   #14 (permalink)
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server now ok, thank you


.:Live a Happy Life:.
 
Old 05-24-2009, 06:53   #15 (permalink)
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thanks to cyclone box team... server is back....
 
 

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