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12-30-2014, 20:16 | #77 (permalink) |
Junior Member Join Date: Jul 2007
Posts: 23
Member: 551451 Status: Offline Thanks Meter: 1 | yes yes yes thank you very very much it work now and accepted the update can you tell me whats was wrong withe the account and what should i do and what should'int in order to keep it working |
12-30-2014, 20:43 | #78 (permalink) |
Junior Member Join Date: Jul 2007
Posts: 23
Member: 551451 Status: Offline Thanks Meter: 1 | ----------Process started: 30/12/2014 09:12:18 م---------- DongleManager version: 1.53 PC HWID: D0E8780E9974F0A8A717512DAC358556 Card-Reader: FT SCR2000 0 Card type: [BEST] Locating server... Server address found Connecting to server Server connection successfully established S/N: C01FA26C, Firmware: 0122.02 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Dongle Identification checked Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Card ! WAIT 3-4 minutes ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed |
12-30-2014, 21:38 | #79 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
It may be a problem with Dongle if softwre detecte any kind of debug/trace/spy software. Also in some cases (very rare) this kind of problem may be a result of PC/software crash. So what to do: just use software. If you will have any problems - just contact us. | |
The Following User Says Thank You to YellowBoss For This Useful Post: |
05-05-2015, 07:57 | #81 (permalink) | |
No Life Poster Join Date: Jul 2007 Location: Infinity-Box Support-
Posts: 9,321
Member: 541591 Status: Offline Sonork: 100.1611509 Thanks Meter: 7,361 | Quote:
- Download "DongleManager" software http://server1.infinity-box.com/down...gleManager.rar - Run DongleManager.exe - Select "BEST Tool" - Read Box/Dongle serial number (S/N) - Send problem description and full text with Box/Dongle details to [email protected] DO NOT send screenshot/pictures, just copy/paste text from software window to your message ! | |
05-10-2015, 06:04 | #82 (permalink) |
Junior Member Join Date: Feb 2009
Posts: 32
Member: 976743 Status: Offline Thanks Meter: 4 | in first post email adress is [email protected] and now post new email [email protected] to send errors acctually which email we use to send error email i send email to [email protected] but no reply from support so asking about email adress but i send error email on both email adress |
05-10-2015, 10:32 | #83 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Both are valid. Have you got a reply ? | |
06-12-2015, 12:38 | #84 (permalink) |
Freak Poster Join Date: Dec 2012 Location: searching......... Age: 43
Posts: 343
Member: 1852490 Status: Offline Sonork: 100.1668568 Thanks Meter: 132 | hello team plz help me my bb5 best dongle not connected problem i change pkey also hear is dongle manager info image hosting free no registration my card sn number is S/N: 71A5937B, HWID: 0204937B147D1292, Firmware: 0122.02 |
06-12-2015, 13:07 | #85 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
1. Run DongleManager 2. Select [BEST] at bottom of page instead of "Autodetect" 3. Update Dongle firmware | |
06-12-2015, 13:33 | #86 (permalink) |
Freak Poster Join Date: Dec 2012 Location: searching......... Age: 43
Posts: 343
Member: 1852490 Status: Offline Sonork: 100.1668568 Thanks Meter: 132 | thanks a lot my problem solve now n also thanks to mr Pradeep kushwaha for my help |
The Following User Says Thank You to mobile mk For This Useful Post: |
06-12-2015, 17:59 | #88 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | |
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