Smart-card problems ? Read this...

[irfanamin2]

I get this error also when I open Best Dongle EXE {best dongle send + receive error. ISO7816 error 0x6985 (Command not allowed. Condition of use not satisfied)}

Here is Dongle Manager Logs:

6/18/2015 2:45:26 PM DongleManager version: 1.56
PC HWID: 558A8D7B725970449EB948F87E17DD03
Card-Reader: FT SCR2000 0
Token HWID: 0104A07F147D1292
Box/Dongle type: [BEST]
Box/Dongle Serial No (S/N): 6246A07F
Firmware version: 0122.02
Box/Dongle status: 48
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 03: [BEST] v.0122
Online Service Account: Infinity-Box - Online Service
- Username: 036246A07F
- Password: xxxxx
Box/Dongle key: 7F99326752E168F7

Box/Dongle [6246A07F] identification data is damaged, error code #30
contact to support: [email protected]
Checksum: B7B353

Here is Upgrade Dongle Firmware Logs:

6/18/2015 2:46:11 PM DongleManager version: 1.56
PC HWID: 558A8D7B725970449EB948F87E17DD03
Card-Reader: FT SCR2000 0
Box/Dongle type: [BEST]
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 6246A07F, HWID: 0104A07F147D1292, Firmware: 0122.02
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !

[YellowBoss]

@irfanamin2
you have sent an e-mail also.
so what we must do now ?

[irfanamin2]

I revived mail I follow all Instructions all done I run best dongle EXE 1st time run fine I close it. When I run 2nd time Its show same problem and same Error {best dongle send + receive error. ISO7816 error 0x6985 (Command not allowed. Condition of use not satisfied)}
I mail it again with all logs. I can't understand this kind of problem. I am facing this problem in Infinity product 1st time in my minimum 10 year working history.

[YellowBoss]

Originally Posted by irfanamin2

I revived mail I follow all Instructions all done I run best dongle EXE 1st time run fine I close it. When I run 2nd time Its show same problem and same Error {best dongle send + receive error. ISO7816 error 0x6985 (Command not allowed. Condition of use not satisfied)}
I mail it again with all logs. I can't understand this kind of problem. I am facing this problem in Infinity product 1st time in my minimum 10 year working history.

This means your PC has some kind of spy/debug/trace software installed.
Unistall it first and confirm here.

[irfanamin2]

Give me little info about spy/debug/trace how to uninstall I am using note32 antivirus. I am full scan my pc.

[irfanamin2]

Support Team I Scan my pc and remove found all virus. I am waiting your replay

[YellowBoss]

Originally Posted by irfanamin2

Support Team I Scan my pc and remove found all virus. I am waiting your replay

Hello,

Do you have fault.bin file in folder with BEST software ?

If yes - send an e-mail with this file attached to [email protected]

[mukkram]

6/29/2015 4:59:08 PM DongleManager version: 1.56
PC HWID: 3D15A991604824690D0CC41B9EEBD1BA
Card-Reader: FT SCR2000 0
Token HWID: 0008778418201292
Box/Dongle type: [BEST]
Box/Dongle Serial No (S/N): A74B7784
Firmware version: 0122.02
Box/Dongle status: 48
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 03: [BEST] v.0122
Online Service Account: Infinity-Box - Online Service
- Username: 03A74B7784
- Password: xxxxx
Box/Dongle key: 7F5D453D8F3E7C49

Box/Dongle [A74B7784] identification data is damaged, error code #30
contact to support: [email protected]
Checksum: B7CE3C

I send an e-mail to [email protected] plz solve my problem..

Thanks

[YellowBoss]

Originally Posted by mukkram

6/29/2015 4:59:08 PM DongleManager version: 1.56
PC HWID: 3D15A991604824690D0CC41B9EEBD1BA
Card-Reader: FT SCR2000 0
Token HWID: 0008778418201292
Box/Dongle type: [BEST]
Box/Dongle Serial No (S/N): A74B7784
Firmware version: 0122.02
Box/Dongle status: 48
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 03: [BEST] v.0122
Online Service Account: Infinity-Box - Online Service
- Username: 03A74B7784
- Password: xxxxx
Box/Dongle key: 7F5D453D8F3E7C49

Box/Dongle [A74B7784] identification data is damaged, error code #30
contact to support: [email protected]
Checksum: B7CE3C

I send an e-mail to [email protected] plz solve my problem..

Thanks

I can not understrand what to do.
Should we answer here or by email ?

[mukkram]

big thankssssssssssssssssssss my smart card
okkkkkkkkkkkk

Infinity Team

[mukkram]

AFter 4 houres tomorrow this fald


7/1/2015 12:56:28 AM DongleManager version: 1.56
PC HWID: FE1C35833C35423FFEE220559398A16B
Card-Reader: FT SCR2000 0
Token HWID: 0008778418201292
Box/Dongle type: [BEST]
Box/Dongle Serial No (S/N): A74B7784
Firmware version: 0122.02
Box/Dongle status: 48
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 03: [BEST] v.0122
Online Service Account: http://www.infinity-box.com/service
- Username: 03A74B7784
- Password: xxxxxxx
Box/Dongle key: 7F1CC685A700D18E

Box/Dongle [A74B7784] identification data is damaged, error code #30
contact to support: [email protected]
Checksum: B79020



plz my problem solave

[PASSIONATE_BOYS]

Originally Posted by mukkram

AFter 4 houres tomorrow this fald


7/1/2015 12:56:28 AM DongleManager version: 1.56
PC HWID: FE1C35833C35423FFEE220559398A16B
Card-Reader: FT SCR2000 0
Token HWID: 0008778418201292
Box/Dongle type: [BEST]
Box/Dongle Serial No (S/N): A74B7784
Firmware version: 0122.02
Box/Dongle status: 48
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 03: [BEST] v.0122
Online Service Account: Infinity-Box - Online Service
- Username: xxxxxx
- Password: xxxxxxx
Box/Dongle key: 7F1CC685A700D18E

Box/Dongle [A74B7784] identification data is damaged, error code #30
contact to support: [email protected]
Checksum: B79020



plz my problem solave

Hello,
Never post/disclose your account details anywhere/anyone. You also posted your account details last time which was removed by Mod.
Now EITHER wait for Respected Mr. YellowBoss OR send email with problem description to- [email protected].

Br.

[mukkram]

i alredy send email Mr. YellowBoss [email protected].
sory my account details post

[mukkram]

Sir after my first mail my infinity dongle work.

and after 4 hrs usage again same error come


Box/Dongle [A74B7784] identification data is damaged, error code #30

So plz kindly solve may dongle problem permanent.

I install new windows xp SP3 but problem same.

Thankss

[YellowBoss]

Originally Posted by mukkram

Sir after my first mail my infinity dongle work.

and after 4 hrs usage again same error come


Box/Dongle [A74B7784] identification data is damaged, error code #30

So plz kindly solve may dongle problem permanent.

I install new windows xp SP3 but problem same.

Thankss

Hello,

- Update your Box/Dongle firmware again now

- Do not use any kind of usb-sharing/trace/spy/debug software to avoid this kind of problems in future.