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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 02-24-2017, 08:44   #16 (permalink)
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Press and hold Volume down then press power until phone hang up in logo
CONNECT PHONE USING USB CABLE
INSTALL DRIVER IF NEEDED
PRESS DIRECT UNLOCK
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Old 06-07-2018, 11:27   #17 (permalink)
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File I/O operation failed [SOLVED]

Quote:
Originally Posted by BackSlash_cu View Post
SigmaKey 1.18.05
1611xxxx Sigma dongle 1.20, Initializing...OK
SigmaKey 1.18.05 MTK: Direct unlock
USB Serial Port (COM24), Provider: FTDI, Driver ver.: 2.6.0.0, Date: 10/22/2009
Baud rate: 19200
Release "Power on" button!
Baseband Processor: MT6235, HW Rev. C.00, SW Rev. A.01
Serial number: 316C3168ED4687CD00000000AC2693C9
Testing external RAM...64 Mb
Detecting flash...NAND, ID: 00AD00A1-00000015, manufacturer: Hynix
Flash size: 128 Mb, page size: 2048
File system: 78 Mb @ 03200000
Firmware: A8256_WIFI_FB_PCB01_GPRS_MT6235B_S01.SQMINI_G_07_1 7_00RPS
Hardware IMEI: 358976040358466
Mounting system disk...#1
File I/O operation failed

this was with EX116 from Telcel.

thanks



I change a computer and then WORK everthing good!
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Old 07-20-2019, 15:06   #18 (permalink)
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SigmaKey v.2.33.00
New version 2.33.03 is available on www.sigmakey.com. We strongly recommend to update SigmaKey!
244664568 Sigma dongle 2.33, Initializing...OK
Pack 1: Not activated
Pack 2: Activated
Pack 3: Not activated
Unique promotional offer for our best clients.
Buy Sigma Pack 1+3 Activation for special price - 129.99 USD only.
Get maximum functionality from your Sigma.
Disconnect SigmaKey/Box...OK
244664568 Sigma dongle 2.33, Initializing...OK
Disconnect SigmaKey/Box...OK
244664568 Sigma dongle 2.33, Initializing...OK
--------- 2019-07-20 19:43:02 ---------
SigmaKey 2.33.00 Qcom: Direct unlock
Mobile Adapter - PC UI Interface (COM157), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 12/28/2015, USB\VID_12D1&PID_101E&REV_0000&MI_01
Unexpected response from the phone
--------- 2019-07-20 19:43:14 ---------
SigmaKey 2.33.00 Qcom: Direct unlock
Mobile Adapter - PC UI Interface (COM157), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 12/28/2015, USB\VID_12D1&PID_101E&REV_0000&MI_01
Unexpected response from the phone
--------- 2019-07-20 19:43:47 ---------
SigmaKey 2.33.00 Qcom: Direct unlock
HUAWEI Mobile Connect - Fake Acm Interface (COM158), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 12/28/2015, USB\VID_12D1&PID_101E&REV_0000&MI_00
Error writing to serial port
--------- 2019-07-20 19:44:18 ---------
SigmaKey 2.33.00 Qcom: Direct unlock
Mobile Adapter - PC UI Interface (COM157), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 12/28/2015, USB\VID_12D1&PID_101E&REV_0000&MI_01
Phone model: U1250
Version: Q62xx-FSBL
Detecting flash...SAMSUNG_K5E1H12ACM, ID: 00EC00B1
Flash size: 128 Mb, page size: 2048
IMEI: 359839030441784
Bluetooth address: 607C5B99544C
Security area saved to "E:\sigma box\security\0244664568\359839030441784_Q62xx-FSBL.skb"
Unlocking phone...Done
Restarting phone...Done
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Old 06-14-2020, 08:05   #19 (permalink)
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SigmaKey 2.35.02 MTK: Repair IMEI (Huawei DRA-###)
Removing firmware protection.....OK
Baseband Processor:MT6739, HW Rev. B.00, SW Rev. 0.02
Testing external RAM...DRAM, 1 Gb
Detecting flash...eMMC, Flash size: 14.57 Gb
Phone model: HUAWEI DRA-LX5
Android 8.1.0
Firmware: "DRA-LX5-user 8.1.0 HUAWEIDRA-LX5 1.0.0.142(C185) release-keys"
Software IMEI1: 8637060*******
Software IMEI2: 86370604******
Reading data...File I/O operation failed


Why am I getting this error? I'm waiting for your help
Thanks.
The SigmaBox Team.
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Old 06-15-2020, 09:50   #20 (permalink)
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@resitelmaci

Most probably the phone data is corrupted. That is why you can not perform repair IMEI operation.

Best Regards
GSMServer team
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Old 09-14-2020, 10:12   #21 (permalink)
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Sigma Pack 5 Activated Done
But Read Secure Data Certificate Done
But Write Secure Data Certificate Failed
Error File I/O Operation
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Old 09-14-2020, 10:13   #22 (permalink)
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Quote:
Originally Posted by cellcollection0 View Post
Sigma Pack 5 Activated Done
But Read Secure Data Certificate Done
But Write Secure Data Certificate Failed
Error File I/O Operation
show the log, please. attach all security backups, if they were created during the operation
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Old 09-17-2020, 08:42   #23 (permalink)
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I send already log files i will install fresh window on my pc then inform you
i attach all logs files and screen send via mail
now i check after new operating system install and fresh driver and sigmasetups
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Old 10-03-2020, 11:15   #24 (permalink)
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have the similar pro,but another laptop works no pro
SigmaKey v.2.39.01
396279777 Sigma dongle 2.39, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Not activated
--------- 2020-10-03 10:32:25 ---------
SigmaKey 2.39.01 MTK: Direct unlock (Huawei MRD-LX1)
File I/O operation failed
--------- 2020-10-03 10:36:27 ---------
SigmaKey 2.39.01 MTK: Direct unlock (Huawei MRD-LX1)
File I/O operation failed
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Old 10-03-2020, 11:32   #25 (permalink)
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sorr.y pro solved
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Old 10-14-2020, 08:32   #26 (permalink)
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HUAWEI USB COM 1.0 (COM18), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2014-mm-10, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Phone model: VOG-L09
Version: VOG-L09 10.1.0.163(C316E17R1P3)
SN: 4BF7N19425001228
IMEI1: 866473041283161
IMEI2: 866473041283161
MEID: A00000A9472CA6
Phone model: VOG-L09
Build number: VOG-L09 10.1.0.163(C316E17R1P3)
Preparing.....File I/O operation failed


why its showing like this ?
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Old 10-14-2020, 08:43   #27 (permalink)
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@ bhamo,

What operation you are trying to perform?
What software version are you using?
Is this phone fully working?

Post here full log files from the operations you are trying to perform.

Best Regards
GSMServer team



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Old 10-20-2020, 15:30   #28 (permalink)
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yes working full working phone but why its shows like that

SigmaKey v.2.39.03
643234684 Sigma dongle 2.39, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Not activated
--------- 2020-10-20 16:19:51 ---------
SigmaKey 2.39.03 HiSi: Write secure data (certificate)...
HUAWEI USB COM 1.0 (COM78), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2014-mm-10, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: STK-L22
Version: STK-L22 10.0.0.279(C185E2R5P1)
SN: XNS4C20210003140
IMEI1: 866395040840685
IMEI2: 866395040840685
MEID: 00000000000000
Phone model: STK-L22
Build number: STK-L22 10.0.0.279(C185E2R5P1)
Preparing.....File I/O operation failed
Disconnect SigmaKey/Box...OK
S-Card: 643234684 Sigma dongle, v 2.39
Your Sigma dongle is up to date and does not need to be updated
643234684 Sigma dongle 2.39, Initializing...OK
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Old 10-20-2020, 15:41   #29 (permalink)
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@ bhamo,

Please upload file you are trying to use to any filesharing web site and post link for it here or send it to me in a private message.

Best Regards
GSMServer team



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Old 10-23-2020, 10:29   #30 (permalink)
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SigmaKey v.2.39.03
New version 2.39.04 is available on www.sigmakey.com. We strongly recommend to update SigmaKey!
643234684 Sigma dongle 2.39, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Not activated
--------- 2020-10-23 11:21:45 ---------
SigmaKey 2.39.03 HiSi: Write secure data (certificate)...
HUAWEI USB COM 1.0 (COM78), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2014-mm-10, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: MAR-LX1M
Version: MAR-L01MEA 9.1.0.317(C185E5R4P1)
SN: UTKDU19823000037
IMEI1: 866461042344215
IMEI2: 866461042344215
MEID: 00000000000000
Phone model: MAR-LX1M
Build number: MAR-L01MEA 9.1.0.317(C185E5R4P1)
Preparing.....File I/O operation failed
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