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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 06-29-2020, 19:50   #46 (permalink)
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Team sigmakey please help , my LYA-L29
When make read info in fastboot , the soft don't gives the model of the phone.... Then can't write oem or load fastboot...
Help please
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Old 06-30-2020, 02:23   #47 (permalink)
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My phone stk-l21 I have the same problem that I cannot solve. Does anyone have a solution or help?

Erre Unexpected response from the phone
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Old 06-30-2020, 05:05   #48 (permalink)
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Exclamation

Quote:
Originally Posted by joniabdo View Post
My phone stk-l21 I have the same problem that I cannot solve. Does anyone have a solution or help?

Erre Unexpected response from the phone
I can fix this problem
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Old 06-30-2020, 05:22   #49 (permalink)
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Give solution mutahhar , a lot of people have same problem
https://forum.gsmhosting.com/vbb/f71...-dead-2856777/
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Old 06-30-2020, 06:26   #50 (permalink)
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TEAM SIGMAKEY : kirin 970 eomfile to 980 error

Hi team sigmakey
I made a mistake when writing a P20 eomfile on a mate 20 pro, and now there is no more phone info any solution please ?

Here is the logs :

before

--------- 2020-06-29 10:15:56 ---------
SigmaKey 2.36.00 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: -
Phone model: LYA-L29
Build number: LYA-L29 9.1.0.310(C432E10)
Vendor/Country: hw/meafnaf
System version: Skipped
Android version: 9
Base version: LYA-LGRP2-OVS 9.1.0.310
Custom version: LYA-L29-CUST 9.0.0.10(C432)
Preload version: LYA-L29-PRELOAD 10.0.0.4(C185R2)
Huawei-Over-the-Air info:
C_version: C185
D_version: D000
PLMN: 60301
BoardID: 8426
DeviceName: LYA-L29
Done

--------- 2020-06-29 10:27:01 ---------
SigmaKey 2.36.00 HiSi: Write OEM Info...
HUAWEI USB COM 1.0 (COM23), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Phone model: LYA-L29
Version: :LYA-L29 9.1.0.310(C432E10)
Writing data...Done
--------- 2020-06-29 10:34:23 ---------
SigmaKey 2.36.00 HiSi: Get device info
Bootloader unlocked: YES
FB unlocked: YES
Battery voltage: -
Phone model: Skipped
Build number: Unexpected response from the phone
--------- 2020-06-29 10:34:38 ---------
SigmaKey 2.36.00 HiSi: Get device info
Bootloader unlocked: YES
FB unlocked: YES
Battery voltage: -
Phone model: Skipped
Build number: Unexpected response from the phone


writing :


--------- 2020-06-29 10:57:25 ---------
SigmaKey 2.36.00 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: -
Phone model: Skipped
Build number: Unexpected response from the phone
--------- 2020-06-29 11:00:29 ---------
SigmaKey 2.36.00 HiSi: Write OEM Info...
HUAWEI USB COM 1.0 (COM23), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
Firmware: LYA-AL00-BD_1.0.0.84_Download.xml
Model: kirin980; Phone model: LYA; Version: LYA-AL00-BD 1.0.0.84
The bootloader from this firmware may not work.
Do you want to use our bootloader? [YES]
HiSilicon: Kirin 980
Getting info...Unexpected response from the phone


and now no info ;

--------- 2020-06-29 11:01:32 ---------
SigmaKey 2.36.00 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: -
Phone model: Skipped
Build number: Unexpected response from the pho
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Old 06-30-2020, 06:48   #51 (permalink)
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Quote:
Originally Posted by kibkar_dz View Post
Hi team sigmakey
I made a mistake when writing a P20 eomfile on a mate 20 pro, and now there is no more phone info any solution please ?

Here is the logs :

before

--------- 2020-06-29 10:15:56 ---------
SigmaKey 2.36.00 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: -
Phone model: LYA-L29
Build number: LYA-L29 9.1.0.310(C432E10)
Vendor/Country: hw/meafnaf
System version: Skipped
Android version: 9
Base version: LYA-LGRP2-OVS 9.1.0.310
Custom version: LYA-L29-CUST 9.0.0.10(C432)
Preload version: LYA-L29-PRELOAD 10.0.0.4(C185R2)
Huawei-Over-the-Air info:
C_version: C185
D_version: D000
PLMN: 60301
BoardID: 8426
DeviceName: LYA-L29
Done

--------- 2020-06-29 10:27:01 ---------
SigmaKey 2.36.00 HiSi: Write OEM Info...
HUAWEI USB COM 1.0 (COM23), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Phone model: LYA-L29
Version: :LYA-L29 9.1.0.310(C432E10)
Writing data...Done
--------- 2020-06-29 10:34:23 ---------
SigmaKey 2.36.00 HiSi: Get device info
Bootloader unlocked: YES
FB unlocked: YES
Battery voltage: -
Phone model: Skipped
Build number: Unexpected response from the phone
--------- 2020-06-29 10:34:38 ---------
SigmaKey 2.36.00 HiSi: Get device info
Bootloader unlocked: YES
FB unlocked: YES
Battery voltage: -
Phone model: Skipped
Build number: Unexpected response from the phone


writing :


--------- 2020-06-29 10:57:25 ---------
SigmaKey 2.36.00 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: -
Phone model: Skipped
Build number: Unexpected response from the phone
--------- 2020-06-29 11:00:29 ---------
SigmaKey 2.36.00 HiSi: Write OEM Info...
HUAWEI USB COM 1.0 (COM23), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
Firmware: LYA-AL00-BD_1.0.0.84_Download.xml
Model: kirin980; Phone model: LYA; Version: LYA-AL00-BD 1.0.0.84
The bootloader from this firmware may not work.
Do you want to use our bootloader? [YES]
HiSilicon: Kirin 980
Getting info...Unexpected response from the phone


and now no info ;

--------- 2020-06-29 11:01:32 ---------
SigmaKey 2.36.00 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: -
Phone model: Skipped
Build number: Unexpected response from the pho
Wrong step!
You do not need to flash board firmware and you are trying to do it
you only need to flash your model oeminfo
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Old 06-30-2020, 07:19   #52 (permalink)
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yes I know but any solution for this problem
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Old 06-30-2020, 07:28   #53 (permalink)
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Quote:
Originally Posted by kibkar_dz View Post
yes I know but any solution for this problem
You check this oeminfo ?
https://forum.gsmhosting.com/vbb/14125996-post2.html

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Old 06-30-2020, 08:22   #54 (permalink)
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-------- 2020-06-30 08:20:00 ---------
SigmaKey 2.36.00 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 4.14 V
Phone model: Skipped
Build number: Unexpected response from the phone

when try write eom file here is log :

--------- 2020-06-30 08:21:31 ---------
SigmaKey 2.36.00 HiSi: Write OEM Info...
HUAWEI USB COM 1.0 (COM23), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Getting info...Unexpected response from the phone
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Old 06-30-2020, 08:42   #55 (permalink)
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Quote:
Getting info...Unexpected response from the phone
We will introduce imrovements regarding this next update
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Old 06-30-2020, 12:05   #56 (permalink)
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HUAWEI USB COM 1.0 (COM51), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 11/28/2016, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Phone model: YAL
Unexpected response from the phone
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Old 06-30-2020, 12:10   #57 (permalink)
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Check cable, chagrge and connect phone's battery.
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Old 06-30-2020, 12:17   #58 (permalink)
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stk-l21dv dead boot

heelo sigma team

i have hawei stk-l21dv dead boot
i try to revive it back but i get

"Unexpected response
from the phone"
what shall i do?
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Old 06-30-2020, 12:33   #59 (permalink)
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Question can you help me of st-l21mdv

unexpected response from the phone this broblem after trid unbrick
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Old 06-30-2020, 12:38   #60 (permalink)
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Question can you help me of st-l21mdv

unexpected response from the phone this broblem after trid unbrick
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