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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 05-03-2021, 09:10   #1906 (permalink)
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Dear User,

The dongle can be bought from our website but only together with a new license. Separately you are not able to order it.

Best regards
Sab
Chimera Team


Quote:
Originally Posted by insanemexican81 View Post
Hello can you tell me were i can buy the authenticator i already have a license for my pc im in the United States thanks
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Old 05-03-2021, 09:13   #1907 (permalink)
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Dear User,

We cleared your Pc list just now. Please try to use the computer now.

Best regards
Sab
Chimera Team

Quote:
Originally Posted by sajaldip View Post
Dear chimera support team
i live in bangladesh
now lockdown in bangladesh (covid-19 facts)
i can't switch pc your limite time
pls detach my chimera id user name -sajaldip

thanks in advanch
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Old 05-05-2021, 23:24   #1908 (permalink)
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User: Deamstar_Starlight

Im trying to attach my license to my authenticator 1022281794 to no avail whenever i try to log with authenticator says it has no license

If possible please attach my license to my authenticator
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Old 05-06-2021, 07:08   #1909 (permalink)
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Locking user account due to USB sharing

Locking user account due to USB sharing
Your user account has been disabled due to using USB sharing software.

username: andyegal
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Old 05-06-2021, 09:34   #1910 (permalink)
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Dear User,

We attached the license to the dongle. Now you can use the smartcard for work! Plug it in to the computer and then run the Chimera Tool software.

Best regards
Sab
Chimera Team


Quote:
Originally Posted by Dreamstar_Star View Post
User: Deamstar_Starlight

Im trying to attach my license to my authenticator 1022281794 to no avail whenever i try to log with authenticator says it has no license

If possible please attach my license to my authenticator
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Old 05-06-2021, 09:36   #1911 (permalink)
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Dear User,

We cleared your account. Now you can use the Tool , but please note: do not use the tool remotely. The License using terms says clearly that we do not support that kind of work.

Best regards
Sab
Chimera team


Quote:
Originally Posted by andy_gal View Post
Locking user account due to USB sharing
Your user account has been disabled due to using USB sharing software.

username: andyegal
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Old 05-06-2021, 13:36   #1912 (permalink)
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my account was blocked

username : alimohsen

problem: user is locked ,i have been contact chimeratool support but with no replay
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Old 05-06-2021, 14:40   #1913 (permalink)
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Dear User,

You made a contact with us, and you could reach us, as we already unblocked your account. Please try to use it now.

Best regards
Sab
Chimera Team

Quote:
Originally Posted by alito91 View Post
username : alimohsen

problem: user is locked ,i have been contact chimeratool support but with no replay
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Old 05-07-2021, 08:57   #1914 (permalink)
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Quote:
Originally Posted by Chimera Tool View Post
Dear User,

We cleared your account. Now you can use the Tool , but please note: do not use the tool remotely. The License using terms says clearly that we do not support that kind of work.

Best regards
Sab
Chimera team
Help...still same, i cant login website, thanks. username: andyegal

Locking user account due to USB sharing
Your user account has been disabled due to using USB sharing software.
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Old 05-07-2021, 09:30   #1915 (permalink)
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Dear User,

The username is active and it is not blocked. You have to click on the MARK ON READ button..

Best regards
Sab
Chimera Team

Quote:
Originally Posted by andy_gal View Post
Help...still same, i cant login website, thanks. username: andyegal

Locking user account due to USB sharing
Your user account has been disabled due to using USB sharing software.
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Old 05-11-2021, 07:08   #1916 (permalink)
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hello chimera team please help me

why my pc name automatically changes ?

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Old 05-11-2021, 09:32   #1917 (permalink)
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Dear User,

Your computer got registered twice in our system. We cleared your Pc list, please check the registered computer name now. Thank you.

Best regards
Sab
Chimera Team


Quote:
Originally Posted by pintu_das View Post
hello chimera team please help me

why my pc name automatically changes ?

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Old 05-20-2021, 19:30   #1918 (permalink)
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Exclamation help please..

Hi
User: RogerBaez

Im trying to attach my license to my authenticator 16693099 to no avail whenever i try to log with authenticator says it has no license

If possible please attach my license to my authenticator, please.


-----------------------
message:
You have a licence, but a different computer is attached to it. You can change your currently attached computer here.
..
Oops... an error occured! [Ticket user error!]

i can't work now
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Old 05-21-2021, 09:42   #1919 (permalink)
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Dear RogerBaez,

The license is added to the dongle. Before you start the Chimera Tool software , plug in the dongle to the computer. Just after that the software itself. If you still face the same issue, then contact us on liveChat or at Sype so we can help you directly.

Best regards
Sab
Chimera team

Quote:
Originally Posted by jose miguel View Post
Hi
User: RogerBaez

Im trying to attach my license to my authenticator 16693099 to no avail whenever i try to log with authenticator says it has no license

If possible please attach my license to my authenticator, please.


-----------------------
message:
You have a licence, but a different computer is attached to it. You can change your currently attached computer here.
..
Oops... an error occured! [Ticket user error!]

i can't work now
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Old 05-22-2021, 15:24   #1920 (permalink)
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my user is blocked because I do not share a port I do not share my dongle please unblock my user
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