Account and License related reports / questions - Page 135 - GSM-Forum

estefanocassu · 01-10-2022, 03:23

fix add-on easy-firmware can't download any files

**Chimera Tool** · 01-10-2022, 11:10

Dear User,

Please let us know your username so we can check the issue. Also you tried to download it through VPN?

Best regards
Sab
Chimera team

Quote:

Originally Posted by estefanocassu

fix add-on easy-firmware can't download any files

estefanocassu · 01-10-2022, 13:13

Quote:

Originally Posted by Chimera Tool

Dear User,

Please let us know your username so we can check the issue. Also you tried to download it through VPN?

Best regards
Sab
Chimera team

estefanocassu

I dont use vpn

**Chimera Tool** · 01-10-2022, 14:09

Dear User,

We checked your account. Sadly your Easy-Firmware addon expired. You have to order a new one.

Best regards
Sab
Chimera team

Quote:

Originally Posted by estefanocassu

estefanocassu

I dont use vpn

estefanocassu · 01-10-2022, 19:11

How can I renew the license?

**Chimera Tool** · 01-11-2022, 10:49

Dear User,

You have to order it from the Easy-Firmware website. We are currently working on UI which you will be able to use in these cases.

Best regards
Sab
Chimera team

Quote:

Originally Posted by estefanocassu

How can I renew the license?

chopelflasher · 01-13-2022, 09:53

Dear Chimera team

Please Help Me
Username : chopelflasher
Description : Two Factor Authentication Problem

i forgot to delete it 2FA in dashboard/usersetting

i just delete in authy I think that if authentication has been removed, it will also be deleted in the dashboard/usersetting

I can login but can't enter the dashboard
because it asks for a verification code while on authy I've deleted it

**Chimera Tool** · 01-13-2022, 10:29

Dear User,

We do know your issue. Currently, we are talking to you on Skype and in Support Tickets. Please Let's stick with one platform. We do prefer the Support Tickets as we will ask you questions about your account, and those information's are not meant to see by the public eye's.

Best regards
Sab
Chimera team

Quote:

Originally Posted by chopelflasher

Dear Chimera team

Please Help Me
Username : chopelflasher
Description : Two Factor Authentication Problem

i forgot to delete it 2FA in dashboard/usersetting

i just delete in authy I think that if authentication has been removed, it will also be deleted in the dashboard/usersetting

I can login but can't enter the dashboard
because it asks for a verification code while on authy I've deleted it

kamil83 · 02-04-2022, 08:21

Hello, I want to change my email and login to Chimera dongle, how can I do it?

**Chimera Tool** · 02-04-2022, 10:39

Dear Kamil,

You can change the EMAIL and the PASSWORD under the USER SETTINGS menu on our website. The Username cannot be changed, that is fix.

Best regards
Sab
Chimera team

Quote:

Originally Posted by kamil83

Hello, I want to change my email and login to Chimera dongle, how can I do it?

shh_903 · 02-05-2022, 13:00

Hi chimera team i extend my chimera tool pro linces today but it is not extended showing me two activationts
1st is going to expire on 6th feb 2022
and the 2nd one is expaire in 5 feb 2023 there is screen shot attached here with

shh_903 · 02-05-2022, 13:12

Quote:

Originally Posted by shh_903

Hi chimera team i extend my chimera tool pro linces today but it is not extended showing me two activationts
1st is going to expire on 6th feb 2022
and the 2nd one is expaire in 5 feb 2023 there is screen shot attached here with

****************************/view/kpifz...imera.jpg/file

shh_903 · 02-06-2022, 11:14

Quote:

Originally Posted by shh_903

Hi chimera team i extend my chimera tool pro linces today but it is not extended showing me two activationts
1st is going to expire on 6th feb 2022
and the 2nd one is expaire in 5 feb 2023 there is screen shot attached here with

****************************/file/421n3...+tool.jpg/file
i can not extend my linces and today is last day here is another screen shot plz check and solve my problem[IMG]****************************/file/421n37kouuj2b42/chimera+tool.jpg/file[/IMG]

kandrix · 02-06-2022, 13:28

Hello, I would like to test your service with a trial version. I would appreciate it, I just created my account. This is my account:
Username: kandrix

I thank you in advance since it has some good characteristics and I would like to try it before buying.

**Chimera Tool** · 02-07-2022, 11:32

Dear shh,

Please let us know your username (you can send it in Private message), so we can check the issue from our end. Normally you have to just click on the EXTEND and you can pay for the license extension. Then restart the tool and the license will be refreshed.

Also you can do the EXTEND on our website, jut login with your username and with your password. After that click on the Dashboard - Licenses menu. Click on the EXTEND Icon, and then you will see the price, and you can confirm the transaction.

Best regards
Sab
Chimera team

Quote:

Originally Posted by shh_903

****************************/file/421n3...+tool.jpg/file
i can not extend my linces and today is last day here is another screen shot plz check and solve my problem[IMG]****************************/file/421n37kouuj2b42/chimera+tool.jpg/file[/IMG]

01-10-2022, 03:23	#2011 (permalink)
estefanocassu Junior Member Join Date: Jan 2015 Location: Venezuela Posts: 32 Member: 2332647 Status: Offline Sonork: Dzu Thanks Meter: 1	fix add-on easy-firmware can't download any files

01-10-2022, 19:11	#2015 (permalink)
estefanocassu Junior Member Join Date: Jan 2015 Location: Venezuela Posts: 32 Member: 2332647 Status: Offline Sonork: Dzu Thanks Meter: 1	How can I renew the license?

01-13-2022, 09:53	#2017 (permalink)
chopelflasher Junior Member Join Date: Apr 2021 Location: Im from indonesian,bantaeng Age: 25 Posts: 3 Member: 2986076 Status: Offline Thanks Meter: 0	Dear Chimera team Please Help Me Username : chopelflasher Description : Two Factor Authentication Problem i forgot to delete it 2FA in dashboard/usersetting i just delete in authy I think that if authentication has been removed, it will also be deleted in the dashboard/usersetting I can login but can't enter the dashboard because it asks for a verification code while on authy I've deleted it

02-04-2022, 08:21	#2019 (permalink)
kamil83 Junior Member Join Date: Jul 2010 Posts: 6 Member: 1352773 Status: Offline Thanks Meter: 1	Hello, I want to change my email and login to Chimera dongle, how can I do it?

02-05-2022, 13:00	#2021 (permalink)
shh_903 No Life Poster Join Date: Nov 2006 Location: Lahore Posts: 1,669 Member: 392149 Status: Offline Thanks Meter: 199	Hi chimera team i extend my chimera tool pro linces today but it is not extended showing me two activationts 1st is going to expire on 6th feb 2022 and the 2nd one is expaire in 5 feb 2023 there is screen shot attached here with

02-06-2022, 13:28	#2024 (permalink)
kandrix Junior Member Join Date: Sep 2012 Posts: 1 Member: 1811222 Status: Offline Thanks Meter: 0	Hello, I would like to test your service with a trial version. I would appreciate it, I just created my account. This is my account: Username: kandrix I thank you in advance since it has some good characteristics and I would like to try it before buying.