pls forum i need help seems like i damaged dongle it was interrupted while upgrading firmware. === DongleManager [Infinity] v1.72 [2/19/2020 23:15:42] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 0109958124881292 === Process started: 2/19/2020 23:15:42 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - https://www.infinity-box.com/support/?r=6 OR Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: - run DongleManager - update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! |
Hi Infinity Team this is My Friend Dongle Detail im Personaly check his pc i did not found fault.bin file in his pc even i can check his pc not have install any usb sharing Software pleas check and sort out problem Thank you === DongleManager [Infinity] v1.70 [2/26/2020 14:36:53] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0103846B1C6A1292 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): CFC2846B Firmware version: 0137.02 Box/Dongle misconfiguration Diagnostic code: 30 "UK Edition" status: Off Last launched Application: 0032 v.0137 => Activations: - 00: Infinity-Box/Dongle v.0137 Diagnostic Key: 7FCF5BEC5DBC9FC2 |
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Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - https://www.infinity-box.com/support/?r=6 OR Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: - run DongleManager - update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! |
=== DongleManager [Infinity] v1.74 [3/8/2020 9:35:54] === Box/Dongle type selected: [BEST] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0007817218201292 Box/Dongle found: [BEST] Reading... Serial No (S/N): D76D8172 Firmware version: 0122.02 === Process started: 3/8/2020 9:35:55 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! what kind of this error how fix it https://i.imgur.com/OnDkUwe.png |
=== DongleManager [Infinity] v1.70 [2020-03-08 10:36:27] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0002CDE4FF021982 === Process started: 2020-03-08 10:36:27 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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But you can try to update it once again now. Be sure that you hve only one dongle connected to PC when you run Infinity software. |
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=== DongleManager [Infinity] v1.72 [08.03.2020 20:39:21] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000A7187F634082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): E076A718 Firmware version: 0138.02 === Process started: 08.03.2020 20:39:22 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! |
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it was expire yearly activation i activate it working fine now |
=== DongleManager [Infinity] v1.72 [10.03.2020 15:42:14] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 1 HWID: 0000D02000001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 76C5D020 Firmware version: 0136.02 === Process started: 10.03.2020 15:42:18 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
=== DongleManager [Infinity] v1.70 [10/03/2020 13:04:26] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000E6891....... Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): ........ Firmware version: 0139.02 === Process started: 10/03/2020 13:04:28 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! but cm2mt2 doesn t launch,can you pls give us some explanations?IT ALWAYS ASKS FOR UPDATE |
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Please fix your PC according to instruction for error #57 - https://www.infinity-box.com/support/?r=4 After that update dongle firmware with DongleManager. |
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It looks like your dongle support period is expired. How to check - https://www.infinity-box.com/doc/?r=17 If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/ |
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