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Old 04-19-2018, 09:01   #3091 (permalink)
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Quote:
Originally Posted by karpalex View Post
Good evening! I need your help! I can not activate and register a new key.

=== DongleManager [Infinity] v1.72 [17.04.2018 19:04:23] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000248F18164082
=== Process started: 17.04.2018 19:04:23 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to .....
Hi,

Use Alcor Micro USB Smart Card Reader and update dongle firmware once again now.
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Old 04-19-2018, 11:46   #3092 (permalink)
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sir my bb5 best dongle not working.missconfiguration.virus infected my softwares.plzz

=== DongleManager [Infinity] v1.70 [4/19/2018 3:42:41] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00046C7818201292
Box/Dongle found: [BEST]
Serial No (S/N): B0266C78
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 6A
"UK Edition" status: Off
Last launched Application: 0030 v.0227
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F3B116550BA479B
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Old 04-19-2018, 12:43   #3093 (permalink)
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Quote:
Originally Posted by naeemchohan7176 View Post
=== DongleManager [Infinity] v1.70 [4/19/2018 3:42:41] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00046C7818201292
Box/Dongle found: [BEST]
Serial No (S/N): B0266C78
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 6A
"UK Edition" status: Off
Last launched Application: 0030 v.0227
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F3B116550BA479B
Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager.exe
- Update Dongle firmware
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Old 04-19-2018, 12:45   #3094 (permalink)
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Donate money to this user
try this not problem

http://forum.gsmhosting.com/vbb/f296.../#post13088144
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Old 04-20-2018, 13:26   #3095 (permalink)
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=== DongleManager [Infinity] v1.72 [20/04/2018 15:25:53] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 01039B6103EF1292
=== Process started: 20/04/2018 15:25:54 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
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Old 04-20-2018, 17:02   #3096 (permalink)
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Quote:
Originally Posted by malithawy View Post
=== DongleManager [Infinity] v1.72 [20/04/2018 15:25:53] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 01039B6103EF1292
=== Process started: 20/04/2018 15:25:54 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
Hi,
use Alcor Micro USB Smart Card Reader and update dongle firmware once again.
  Reply With Quote
Old 04-21-2018, 05:42   #3097 (permalink)
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smart-card-dongle-box-Dongle Misconfiguration

=== DongleManager [Infinity] v1.70 [4/20/2018 21:41:51] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00046C7818201292
Box/Dongle found: [BEST]
Serial No (S/N): B0266C78
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 6A
"UK Edition" status: Off
Last launched Application: 0030 v.0227
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F3B116550BA479B
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Old 04-21-2018, 09:33   #3098 (permalink)
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Quote:
Originally Posted by naeemchohan7176 View Post
=== DongleManager [Infinity] v1.70 [4/20/2018 21:41:51] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00046C7818201292
Box/Dongle found: [BEST]
Serial No (S/N): B0266C78
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 6A
"UK Edition" status: Off
Last launched Application: 0030 v.0227
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F3B116550BA479B
Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager.exe
- Update Dongle firmware
  Reply With Quote
Old 04-22-2018, 04:46   #3099 (permalink)
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Good day dear Team
I have some problem
CM2MTk don't open - "Warning: Dongle misconfiguration!"
CM2SPD - "Error : Dongle is blocked!"
Best - "Error : Dongle is blocked!"
Diagnostic code: 30
How to solve this problem?
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Old 04-22-2018, 04:46   #3100 (permalink)
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Good day dear Team
I have some problem
CM2MTk don't open - "Warning: Dongle misconfiguration!"
CM2SPD - "Error : Dongle is blocked!"
Best - "Error : Dongle is blocked!"

How to solve this problem?

=== DongleManager [Infinity] v1.70 [22.04.2018 8:51:54] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000D5F500001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 789ED5F5
Firmware version: 0135.02
=== Process started: 22.04.2018 8:51:59 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

Last edited by Ravshan1975; 04-22-2018 at 04:54.
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Old 04-22-2018, 09:22   #3101 (permalink)
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Quote:
Originally Posted by Ravshan1975 View Post
Good day dear Team
I have some problem
CM2MTk don't open - "Warning: Dongle misconfiguration!"
CM2SPD - "Error : Dongle is blocked!"
Best - "Error : Dongle is blocked!"

How to solve this problem?

=== DongleManager [Infinity] v1.70 [22.04.2018 8:51:54] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000D5F500001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 789ED5F5
Firmware version: 0135.02
=== Process started: 22.04.2018 8:51:59 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
Hello,

- Run DongleManager
- Update Dongle firmware


- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries for 24 hours
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !
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Old 04-24-2018, 13:09   #3102 (permalink)
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=== DongleManager [Infinity] v1.72 [4/24/2018 18:05:08] ===
Box/Dongle type selected: [BEST]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001762100001942
=== Process started: 4/24/2018 18:05:08 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
plz help
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Old 04-24-2018, 20:04   #3103 (permalink)
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=== DongleManager [Infinity] v1.72 [24. 4. 2018 21:02:45] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0100948920881292
Box/Dongle found: [BEST]
Serial No (S/N): 8F519489
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 31
"UK Edition" status: Off
Last launched Application: 0027 v.0101
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
- 07: #7
Diagnostic Key: 7F76C9D81E3B37EC
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Old 04-24-2018, 21:02   #3104 (permalink)
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Quote:
Originally Posted by gsmhuda View Post
=== DongleManager [Infinity] v1.72 [4/24/2018 18:05:08] ===
Box/Dongle type selected: [BEST]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001762100001942
=== Process started: 4/24/2018 18:05:08 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
plz help
Update dongle firmware now
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Old 04-24-2018, 21:05   #3105 (permalink)
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Quote:
Originally Posted by galoml View Post
=== DongleManager [Infinity] v1.72 [24. 4. 2018 21:02:45] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0100948920881292
Box/Dongle found: [BEST]
Serial No (S/N): 8F519489
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 31
"UK Edition" status: Off
Last launched Application: 0027 v.0101
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
- 07: #7
Diagnostic Key: 7F76C9D81E3B37EC
Update dongle firmware now
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