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04-09-2022, 09:42 | #196 (permalink) |
No Life Poster Join Date: Dec 2013 Location: England Manchester
Posts: 979
Member: 2081860 Status: Offline Sonork: 100.1608350 Thanks Meter: 128 | Box/Dongle type selected: Infinity [BEST] Card-Reader: FT SCR2000 0 HWID: 02059E65147D1292 Box/Dongle found: Infinity [BEST] Reading... Serial No (S/N): 45719E65 Firmware version: 0122.02 === Started: 09-Apr-22 1:33:25 PM === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer: [0007] No update available Why? 1.Smart-Card has latest firmware version. Update is not required. OR 2.Support period is expired, check it here - https://www.infinity-box.com/doc/?r=17 If support expired contact to any seller and renew - https://www.infinity-box.com/buy/ CM2MT2 error dongle firmware is outated cant open cm2 exe |
04-10-2022, 11:38 | #197 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,560
Member: 1043909 Status: Offline Thanks Meter: 60,992 | Quote:
Your dongle support period is expired 2022-Mar-03 You can use previous software versions unlimited. If you want to use latest software updates you should renew support. Contact to any seller https://infinity-box.com/buy/ Send your dongle S/N to seller Order [CM2] support renew for 1 or 2 years How to check support date - https://infinity-box.com/doc/?r=17 | |
04-16-2022, 13:10 | #198 (permalink) |
Major Poster Join Date: Jun 2011
Posts: 47
Member: 1607575 Status: Offline Thanks Meter: 5 | 16-04-2022 16:36:20 Username: 0074567464 ==> Scan C:\Users\aio\Downloads\DongleManager (2)\ for report.log ==> Scan c:\InfinityBox\ for report.log ==> Scan c:\Program Files\ for report.log ==> Scan d:\Program Files\ for report.log ==> Scan c:\Program Files (x86)\ for report.log Found files: 0 ==> Scan C:\Users\aio\Downloads\DongleManager (2)\ for *.ibin.log ==> Scan c:\InfinityBox\ for *.ibin.log ==> Scan c:\Program Files\ for *.ibin.log ==> Scan d:\Program Files\ for *.ibin.log ==> Scan c:\Program Files (x86)\ for *.ibin.log Found files: 0 ==> Scan C:\Users\aio\Downloads\DongleManager (2)\ for fault.bin ==> Scan c:\InfinityBox\ for fault.bin ==> Scan c:\Program Files\ for fault.bin ==> Scan d:\Program Files\ for fault.bin ==> Scan c:\Program Files (x86)\ for fault.bin Found files: 0 No reports found |
04-16-2022, 13:22 | #199 (permalink) |
Major Poster Join Date: Jun 2011
Posts: 47
Member: 1607575 Status: Offline Thanks Meter: 5 | === DongleManager [Infinity] v1.91 [4/16/2022 4:51:04 PM] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000746413114082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 74567464 Firmware version: 0151.02 === Started: 4/16/2022 4:51:06 PM === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer: [0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 Do you want to report an issue to Support? No |
04-16-2022, 23:32 | #200 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,560
Member: 1043909 Status: Offline Thanks Meter: 60,992 | Quote:
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04-17-2022, 23:11 | #202 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,560
Member: 1043909 Status: Offline Thanks Meter: 60,992 | Quote:
I am waiting for the explanatin of your dear friend. I really need this info to find a way to fix your dongle. waiting | |
04-26-2022, 06:26 | #203 (permalink) |
Freak Poster Join Date: Feb 2011 Location: bannu
Posts: 312
Member: 1508215 Status: Offline Thanks Meter: 47 | sir my cm2 card dead after update Infinity-Box CardID v1.11 Error when connecting Card in: Alcor Micro USB Smart Card Reader 0 SmartCard API error #2148532326 The smart card is not responding to a reset. === DongleManager [Infinity] v1.89 [26/04/2022 10:25:56] === Searching... Smart-Card can't be found: Card with specified AID is not found |
04-26-2022, 08:19 | #204 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,560
Member: 1043909 Status: Offline Thanks Meter: 60,992 | Quote:
Try to insert Smart-Card into another Card-Reader or Box If problem still exist: - Remove Smart-Card from Card-Reader - Clean Smart-Card contacts - Try to use hot air gun and heat Smart-Card - Insert Smart-Card back to Card-reader Result? | |
04-26-2022, 11:09 | #208 (permalink) |
Freak Poster Join Date: Feb 2011 Location: bannu
Posts: 312
Member: 1508215 Status: Offline Thanks Meter: 47 | === [21-04-2022 11:17:33 C:\Users\sher\Downloads\Compressed\DongleManager\D ongleManager.exe] === Connect Infinity Box/Dongle to PC and DISCONNECT all other Boxes/Dongles === DongleManager [Infinity] v1.89 [21/04/2022 11:17:35] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00045D7EFF021982 Box/Dongle found: Infinity-Box/Dongle [CM2] Serial No (S/N): 43435D7E Firmware version: 0135.02 "UK Edition" status: On Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle [CM2] v0135 => Options: - Infinity-Box/Dongle [CM2] Smart-Card update process may takes up to 4-5 minutes Software may seem hanging but DO NOT close or terminate application, just let the process to be finished - Connect Infinity Box/Dongle to PC and DISCONNECT all other Boxes/Dongles - Disable Antivirus and Firewall - DO NOT interrupt process even if you think that software freez! === DongleManager [Infinity] v1.89 [21/04/2022 11:44:22] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00045D7EFF021982 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 43435D7E Firmware version: 0135.02 === Started: 21/04/2022 11:44:26 === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured Ok Updating... Wait 4-5 minutes, DO NOT disconnect Smart-Card Update Ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing Ok === Process finished: 21/04/2022 11:45:42 === === DongleManager [Infinity] v1.89 [21/04/2022 11:45:42] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00045D7EFF021982 Box/Dongle found: Infinity-Box/Dongle [CM2] Serial No (S/N): 43435D7E Firmware version: 0136.02 |
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