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09-06-2020, 19:17 | #301 (permalink) |
Freak Poster Join Date: Apr 2008 Location: Hungary
Posts: 427
Member: 759048 Status: Offline Thanks Meter: 19 | Searching... Card-Reader: USB CCID Smart Card Reader 0 HWID: 0103A25D1C6A1292 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 0000A25D Firmware version: 0118.00 "UK Edition" status: Off Last launched Application: 0000 v.0000 => Activations: - 0A: #10 => Box/Dongle misconfiguration. Contact to support ! => Options: - Infinity-Box/Dongle - Infinity SM I cant use the best software... I dont know! I like help you! Thanks! |
09-07-2020, 01:13 | #302 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,508
Member: 1043909 Status: Offline Thanks Meter: 60,964 | Quote:
You have to click to "Yes" and register dongle. If you can not do that - contact to support via e-mail for manual registration - https://www.infinity-box.com/contact/ | |
09-07-2020, 01:15 | #303 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,508
Member: 1043909 Status: Offline Thanks Meter: 60,964 | Quote:
1. Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6 File with Drivers: CardReader_Fetian_FT2K.7z File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 2. Run DongleManager 3. Update Dongle firmware ONCE OR 1. Insert Smart-Card into another Card-Reader. Good result for today gives Alcor Card-Reader. 2. Run DongleManager - https://www.infinity-box.com/support/?r=5 3. Update Dongle firmware ONCE In case of problem DO NOT update card again but contact to support ! | |
09-07-2020, 05:41 | #304 (permalink) |
Freak Poster Join Date: Apr 2008 Location: Hungary
Posts: 427
Member: 759048 Status: Offline Thanks Meter: 19 | = DongleManager [Infinity] v1.80 [2020. 09. 07. 6:33:12] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0103A25D1C6A1292 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 0000A25D Firmware version: 0118.00 === Process started: 2020. 09. 07. 6:33:14 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Error securing session: Can not select CardManager: Send + Receive error. ISO7816 error 0x0000 (Unknown error 0000) Why?driver ok! |
09-07-2020, 09:17 | #305 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,508
Member: 1043909 Status: Offline Thanks Meter: 60,964 | Quote:
if yes - insert Infinity card into another reader and update it if no - try to update with old reader but with other PC result ? | |
09-08-2020, 14:17 | #306 (permalink) |
Freak Poster Join Date: Mar 2011
Posts: 126
Member: 1527517 Status: Offline Sonork: 100.1607096 Thanks Meter: 9 | === DongleManager [Infinity] v1.80 [08/09/2020 15:14:15] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00001BE61CC74082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): DF1C1BE6 Firmware version: 0143.02 === Process started: 08/09/2020 15:14:16 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! |
09-08-2020, 14:19 | #307 (permalink) | |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,536 | Quote:
Your dongle support period is expired 2020-Apr-24 How to check - https://www.infinity-box.com/doc/?r=17 If support is expired please contact to your seller and renew support for 1 or 2 years - https://www.infinity-box.com/buy/ | |
09-08-2020, 15:11 | #308 (permalink) |
Freak Poster Join Date: Dec 2016 Location: pakistan
Posts: 234
Member: 2664255 Status: Offline Thanks Meter: 8 | === DongleManager [Infinity] v1.80 [08/09/2020 19:08:37] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 000078D513114082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 73D778D5 Firmware version: 0144.02 === Process started: 08/09/2020 19:08:38 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 my cm2 not working plz help me |
09-09-2020, 00:43 | #309 (permalink) | |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,536 | Hello, STEP 1: open folder C:\InfinityBox\CM2MT2\ or C:\InfinityBox\CM2SP2\ STEP 2: find file fault.bin STEP 3: upload file to https://mega.nz/ and post link here OR STEP 3: send file to support via e-mail - https://www.infinity-box.com/contact/ Quote:
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09-11-2020, 06:30 | #310 (permalink) |
No Life Poster Join Date: Jan 2010 Location: Sydney Age: 37
Posts: 1,407
Member: 1205146 Status: Offline Thanks Meter: 879 | Code: === DongleManager [Infinity] v1.80 [11/09/2020 15:28:13] === Box/Dongle type selected: [BEST] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00023173FF021982 === Process started: 11/09/2020 15:28:13 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 LITTLE MASTER |
09-11-2020, 09:45 | #311 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,508
Member: 1043909 Status: Offline Thanks Meter: 60,964 | Quote:
You have "DITS DITS USB CCID Smart Card Reader". Please remove smart-card from it and move this card-reader to trash right now. After that insert smart-card into "Alcor Micro USB Smart Card Reader" and update ONCE Result ? | |
09-11-2020, 10:57 | #312 (permalink) | |
No Life Poster Join Date: Jan 2010 Location: Sydney Age: 37
Posts: 1,407
Member: 1205146 Status: Offline Thanks Meter: 879 | Quote:
Working fine now. LITTLE MASTER | |
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