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05-10-2017, 07:41
| #1441 (permalink) |
| No Life Poster  Join Date: Jul 2014 Location: Nowshera
Posts: 878
Member: 2217500 Status: Offline Sonork: 100.1597179 Thanks Meter: 326 | Searching... Card-Reader: Gemalto e-gate Smart Card 5 HWID: 00014EDCFF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 023A4EDC Firmware version: 0000.00 === Process started: 5/10/2017 11:40:38 === Connecting to server Connection to server failedSocket Error # 10061 Connection refused. |
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05-10-2017, 07:48
| #1442 (permalink) |
| Freak Poster   Join Date: Dec 2007 Location: india
Posts: 428
Member: 647592 Status: Offline Thanks Meter: 191 | DongleManager [Infinity] v1.70 [5/10/2017 12:17:26] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00028886FF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 2A808886 Firmware version: 0135.02 === Process started: 5/10/2017 12:17:30 === Connecting to server Connection to server failedSocket Error # 10061 Connection refused. |
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05-10-2017, 07:59
| #1443 (permalink) | ||
| No Life Poster  Join Date: Oct 2013 Location: MajeedGsm
Posts: 578
Member: 2046498 Status: Offline Sonork: 100.1676751 Thanks Meter: 162 |  hello you can do that Quote:
Quote:
put the smartcard to new one open dongle manager update only one time. BestRegards, MajeedGsm. | ||
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05-10-2017, 08:03
| #1444 (permalink) |
| No Life Poster Join Date: May 2008 Location: Georgia
Posts: 999
Member: 772384 Status: Offline Thanks Meter: 40 | === DongleManager [Infinity] v1.70 [5/9/2017 22:59:39] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00029559FF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 264F9559 Firmware version: 0135.02 === Process started: 5/9/2017 22:59:43 === Connecting to server Connection to server failedSocket Error # 10061 Connection refused. |
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05-10-2017, 22:25
| #1445 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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05-10-2017, 22:26
| #1446 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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05-10-2017, 22:26
| #1447 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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05-11-2017, 05:44
| #1449 (permalink) | |
| Freak Poster Join Date: Jan 2012 Location: paris van java
Posts: 136
Member: 1714950 Status: Offline Sonork: 100.1627334 Thanks Meter: 23 | Quote:
I not instal antivirus,I change uk off and disable firewall NOT WORK | |
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05-11-2017, 05:59
| #1450 (permalink) |
| No Life Poster  Join Date: Jun 2010 Location: Jalal Abad , Afghanistan
Posts: 947
Member: 1318893 Status: Offline Sonork: 100.1640487 Thanks Meter: 279 | === DongleManager [Infinity] v1.70 [5/11/2017 9:29:15] === Box/Dongle type selected: [BEST] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0008656614D11292 Box/Dongle found: [BEST] Reading... Serial No (S/N): 769B6566 Firmware version: 0122.02 === Process started: 5/11/2017 9:29:16 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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05-11-2017, 06:38
| #1451 (permalink) |
| Freak Poster Join Date: Jul 2006 Age: 38
Posts: 296
Member: 307225 Status: Offline Thanks Meter: 59 | Hi Sir, Sir, During Update Smart Card (Dongle Disconnected) Now No Card Show In Dongle Manager What To Do ? Please Help Me Out. Here Is Log From Dongle Manager Code: ==== [5/10/2017 18:15:26] ==== Smart-Card update process may takes up to 4-5 minutes to complete. During update process software may seem hanging but please DO NOT close or terminate forcely application. It may cause harm to your Smart-Card. Just let the process to be finished. - Connect Infinity Box/Dongle (Smart-Card) to PC - Disconnect all other Boxes/Dongles (Smart-Card) from PC - Update Smart-Card Reader drivers to latest version - Disable Antivirus and Firewall - DO NOT interrupt update process even if you think that software is freez ! === DongleManager [Infinity] v1.70 [5/10/2017 18:16:00] === Searching... Card-Reader: FT SCR2000 0 HWID: 0000DEEAFF001982 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 0B4FDEEA Firmware version: 0135.02 "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0135 === DongleManager [Infinity] v1.70 [5/10/2017 18:16:23] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0000DEEAFF001982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 0B4FDEEA Firmware version: 0135.02 === Process started: 5/10/2017 18:16:27 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Card returned error - 0000 at 1523/8449 Error upgrading applets: Card returned error - 0000 at 1523/8449 Disconnected Code: === DongleManager [Infinity] v1.70 [5/11/2017 10:35:08] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000DEEAFF001982 === Process started: 5/11/2017 10:35:09 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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05-11-2017, 07:26
| #1452 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
What is your Support Validity Date ? How to check - http://www.infinity-box.com/doc.php?id=17 If you have active support - run DongleManager software and update Box/Dongle firmware. If support is not active - please contact to any seller and renew support. | |
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05-11-2017, 07:27
| #1453 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
What is your Support Validity Date ? How to check - http://www.infinity-box.com/doc.php?id=17 If you have active support - run DongleManager software and update Box/Dongle firmware. If support is not active - please contact to any seller and renew support. | |
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05-11-2017, 07:28
| #1454 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software. What to do now: - Install latest Infinity software updates - Run DongleManager.exe - Update Dongle firmware | |
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05-11-2017, 07:29
| #1455 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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