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05-31-2017, 13:07
| #1651 (permalink) |
| No Life Poster   Join Date: Jul 2007 Location: In My Laptop Age: 16
Posts: 807
Member: 541117 Status: Offline Sonork: .::100.1586906::. Thanks Meter: 173 | Code: Card-Reader: FT SCR2000 0 HWID: 01018C6014D11292 Box/Dongle found: [BEST] Reading... Serial No (S/N): 7F958C60 Firmware version: 0122.02 === Process started: 5/31/2017 17:00:24 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. |
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05-31-2017, 14:37
| #1652 (permalink) |
| No Life Poster  Join Date: Oct 2008 Location: Noise City
Posts: 1,472
Member: 889564 Status: Offline Thanks Meter: 336 | Im trying to run Motorola module, but I have this error message poping out: Error issuing GetData command for GetSerialBStr! Card returned: SmartCard API error #00000000 The operation completed succesfully. |
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05-31-2017, 17:43
| #1653 (permalink) |
| Junior Member Join Date: May 2017
Posts: 5
Member: 2722718 Status: Offline Thanks Meter: 1 | hi guys, i just bought an infinity cm 2 dongle , i plugged it in my pc a i downloaded its driver from the official website (my card reader is from alcor) and everything is ok but when i ran infinity box cm2mtk software a message shown with ''dongle is not connected '' and ''dongle is not found connect dongle and restart software'' i tried also with dongle manager but the same problem dongle not found plz help and thank you |
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06-01-2017, 08:49
| #1654 (permalink) |
| No Life Poster  Join Date: Aug 2006 Location: Phils
Posts: 2,244
Member: 331390 Status: Offline Thanks Meter: 434 | === DongleManager [Infinity] v1.70 [6/1/2017 15:48:13] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 000100BF7CEC4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): D9C600BF Firmware version: 0135.02 === Process started: 6/1/2017 15:48:15 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! hi supporters! I cant update my dongle, what to do? |
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06-01-2017, 08:51
| #1655 (permalink) |
| Junior Member  Join Date: Jul 2012 Location: BUJUMBURA-BURUNDI
Posts: 18
Member: 1786971 Status: Offline Thanks Meter: 0 | === DongleManager [Infinity] v1.70 [01/06/2017 09:34:23] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0000372D176D4082 === Process started: 01/06/2017 09:34:23 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 can t update my new infinity dongle help plz |
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06-01-2017, 14:01
| #1656 (permalink) | |
| Product Manager  Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
What is your Support Validity Date ? How to check - http://www.infinity-box.com/doc.php?id=17 If support is expired - please contact to any seller and renew support. | |
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06-01-2017, 14:05
| #1657 (permalink) |
| Junior Member Join Date: Jun 2017
Posts: 4
Member: 2722970 Status: Offline Thanks Meter: 1 | Hello, I have activated the Boxing infinity, but it can not be upgrade, shows error 0006. So I can't do upgrade "infinity Box/key for users with an expired support and a firmware version less than 0128 can update your Smart-card firmware version 0128 free," But I have activated the Boxing BEST, can you move the activation box for infinity box BEST? Just want to buy a infinity-Box key 1 year updates/support to extend, Chinese miracle-2 includes 120 credits four digits of serial number erased me. === DongleManager [infinity] B1.70 [01.06.2017 15:12:52] === Search... Card-reader: axalto e-gate 0 HWID: 000149EBFF021982 Box/Dongle: infinity-box/Dongle Serial Number (S/N): 3117++++ Firmware version: 0116.02 "UK edition" status: Last launched application: 001A V. 0375 => Activation: - 00: infinity-box/Dongle V. 0116 - 02: Language editor V. 0116 Field/key Type selected: infinity-box/Dongle Card-reader: axalto e-gate 0 HWID: 000149EBFF021982 Box/Dongle: infinity-box/Dongle Reading... Serial Number (S/N): 3117++++ Firmware version: 0116.02 === The process started: 01.06.2017 15:13:47 === The connection to the server The connection to the server was successful Checking DongleManager version... Your DongleManager is up-to-date Verification Of Identification Key... Authentication on the server... The authentication stage error: Server response:[0006] your account is temporarily suspended. To see the problem cause in the log file error 0006 as I understand it tells about the damage a smart card (or iron box), but that's not my fault, so please understand my request. Because there is no desire to overpay for the purchase of a new activation box. Here is the data Boxing the best === DongleManager [infinity] B1.70 [01.06.2017 17:58:00] === Search... Card reader: generic emv smartcard reader 0 HWID: 0008686120281292 Box/key found: [top] Serial number (S/N): 87CC+ Firmware version: 0122.02 "UK edition" status: in Recent apps: 0030 V. 0221 => Activation: - 03: [best] V. 0122 - 0A: test version = > "Account" online service: ++++++ - User name: 0387CC6861 |
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06-01-2017, 14:17
| #1658 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,479
Member: 1043909 Status: Online Thanks Meter: 60,926 | Quote:
Anyway you can update it now ONCE and see result. | |
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06-01-2017, 14:38
| #1659 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,479
Member: 1043909 Status: Online Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software. What to do now: 1. Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - http://www.infinity-box.com/support/?r=6 Also you can insert Smart-Card into another Card-Reader. 2. - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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06-01-2017, 14:40
| #1660 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,479
Member: 1043909 Status: Online Thanks Meter: 60,926 | Quote:
Please check this - http://www.infinity-box.com/doc.php?id=19 | |
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06-01-2017, 14:40
| #1661 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,479
Member: 1043909 Status: Online Thanks Meter: 60,926 | Quote:
- Run DongleManager - Read Box/Dongle serial number (S/N) DongleManager - http://www.infinity-box.com/support/?r=5 DO NOT send screenshot/video but copy/paste text from software window ! | |
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06-01-2017, 14:43
| #1662 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,479
Member: 1043909 Status: Online Thanks Meter: 60,926 | Quote:
If you do not make as suggested you may get your smart-card damaged permanently. | |
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06-01-2017, 14:44
| #1663 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,479
Member: 1043909 Status: Online Thanks Meter: 60,926 | Quote:
What is your Support Validity Date ? How to check - http://www.infinity-box.com/doc.php?id=17 If support is expired - please contact to any seller and renew support. | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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06-01-2017, 14:45
| #1664 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,479
Member: 1043909 Status: Online Thanks Meter: 60,926 | Quote:
What to do: 1. Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - http://www.infinity-box.com/support/?r=6 Also you can insert Smart-Card into another Card-Reader. 2. Run DongleManager 3. Update Dongle firmware - DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries - DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle ! | |
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