Smart-Card/Dongle/Box update Problems and Solutions - Page 13 - GSM-Forum

InfinityHelp · 11-01-2016, 19:11

Quote:

Originally Posted by gsmnour-dz

Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 01/11/2016 15:32:27 ----------
DongleManager [Infinity-Box] v1.67 [01/11/2016 15:32:27]
PC HWID: 28E394A47B1D540CF28C249FCE7DB04A
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0003F0E3FF021982
Type: Main Infinity-Box/Dongle S/N: 3AB5F0E3 Version: 0132.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

What kind of sharing/trace/sniff/debug software do you use with Infinity software ?

InfinityHelp · 11-01-2016, 19:18

Quote:

Originally Posted by elsharawy_fon

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 01/11/2016 04:58:48 ã ----------
DongleManager [Infinity-Box] v1.67 [01/11/2016 04:58:48 ã]
PC HWID: CBB7FDBDF38D2BEAE9A23FBDF4406834
Card-Reader: FT SCR2000 0
HWID: 00028A6E08771292
Type: [BEST] S/N: 6CA28A6E Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager
3. Update Dongle firmware now ONLY ONE TIME

elsharawy_fon · 11-01-2016, 20:23

Thank you very much

Quote:

Originally Posted by InfinityHelp

Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager
3. Update Dongle firmware now ONLY ONE TIME

Thank you very much

rahihimkhan · 11-02-2016, 05:19

My friend (Tanveer farooq ) Dongle is blocked

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 11/1/2016 9:16:33 PM ----------
DongleManager [Infinity-Box] v1.66 [11/1/2016 9:16:33 PM]
PC HWID: 77BDF33C91A6C2938E04E54EA79BA135
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0003956B15BF1292
Type: [BEST] S/N: D1EC956B Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

rahihimkhan · 11-02-2016, 05:23

My Friend (tanveer farooq ) Cm2 mismatch configration

Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 11/1/2016 9:21:04 PM ----------
DongleManager [Infinity-Box] v1.66 [11/1/2016 9:21:04 PM]
PC HWID: 77BDF33C91A6C2938E04E54EA79BA135
Card-Reader: Axalto e-gate 0
HWID: 0002C15600001942
Type: Main Infinity-Box/Dongle S/N: A1ADC156 Version: 0134.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

farsi_007 · 11-02-2016, 05:34

Quote:

Originally Posted by InfinityHelp

Hi,
Update your dongle now, it should be fixed.
Result ?

Thanx InfinityHelp, it is fixed now and work like a charm..

YellowBoss · 11-02-2016, 07:51

Quote:

Originally Posted by rahihimkhan

My friend (Tanveer farooq ) Dongle is blocked

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 11/1/2016 9:16:33 PM ----------
DongleManager [Infinity-Box] v1.66 [11/1/2016 9:16:33 PM]
PC HWID: 77BDF33C91A6C2938E04E54EA79BA135
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0003956B15BF1292
Type: [BEST] S/N: D1EC956B Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:
- Run DongleManager.exe
- Update Dongle firmware now ONLY ONE TIME

YellowBoss · 11-02-2016, 07:52

Quote:

Originally Posted by rahihimkhan

My Friend (tanveer farooq ) Cm2 mismatch configration

Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 11/1/2016 9:21:04 PM ----------
DongleManager [Infinity-Box] v1.66 [11/1/2016 9:21:04 PM]
PC HWID: 77BDF33C91A6C2938E04E54EA79BA135
Card-Reader: Axalto e-gate 0
HWID: 0002C15600001942
Type: Main Infinity-Box/Dongle S/N: A1ADC156 Version: 0134.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:
- Run DongleManager.exe
- Update Dongle firmware now ONLY ONE TIME

hashim mobile · 11-02-2016, 08:06

Quote:

Originally Posted by InfinityHelp

What to do:

- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

Did you updated dribvers now ?

yes sir also updat driver as instruction infinty team

Hasan GSM · 11-02-2016, 14:28

I am having same problem and tried to upgrade firmware but unfortunately it's faid as you can see bellow.
Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 11/2/2016 6:17:07 PM ----------
DongleManager [Infinity-Box] v1.66 [11/2/2016 6:17:07 PM]
PC HWID: 610D0CB96F186398BBE8FFCF1C395E8F
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000520B0EFE4082
Type: [BEST] S/N: 425C520B Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.

any solution please /???

YellowBoss · 11-02-2016, 19:03

Quote:

Originally Posted by hashim mobile

yes sir also updat driver as instruction infinty team

Update dongle ONE time now. If you will make more than one try your account will be locked by server due to your previuous attacks.

YellowBoss · 11-02-2016, 19:05

Quote:

Originally Posted by Hasan GSM

I am having same problem and tried to upgrade firmware but unfortunately it's faid as you can see bellow.
Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 11/2/2016 6:17:07 PM ----------
DongleManager [Infinity-Box] v1.66 [11/2/2016 6:17:07 PM]
PC HWID: 610D0CB96F186398BBE8FFCF1C395E8F
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000520B0EFE4082
Type: [BEST] S/N: 425C520B Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.

any solution please /???

Hello,

You have made several tries today and server locked your account for 24 hours due to security reason.

Please wait 24 hours and contact to support with problem details via e-mail:
dongle [at] infinity-box.com

phoneix_121 · 11-03-2016, 11:14

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 11/3/2016 1:35:02 PM ----------
DongleManager [Infinity-Box] v1.67 [11/3/2016 1:35:02 PM]
PC HWID: 97F1E50345F75F5A320C48BAA4A54121
Card-Reader: FT SCR2000 0
HWID: 0007597119801292
Type: [BEST] S/N: 1B865971 Version: 0118.04
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

YellowBoss · 11-03-2016, 19:11

Quote:

Originally Posted by phoneix_121

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 11/3/2016 1:35:02 PM ----------
DongleManager [Infinity-Box] v1.67 [11/3/2016 1:35:02 PM]
PC HWID: 97F1E50345F75F5A320C48BAA4A54121
Card-Reader: FT SCR2000 0
HWID: 0007597119801292
Type: [BEST] S/N: 1B865971 Version: 0118.04
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager
3. Update Dongle firmware now ONLY ONE TIME

huong2 · 11-03-2016, 20:36

Dear YellowBoos
I also have infinity Box,time now I want active chinese Miracle and I am trying active but idont known that damage my ifinity box?
Please help me.Thank you very much.

11-02-2016, 14:28	#190 (permalink)
Hasan GSM Junior Member Join Date: Jul 2012 Posts: 2 Member: 1789272 Status: Offline Thanks Meter: 1	Smart-Card/Dongle/Box update Problems and Solutions I am having same problem and tried to upgrade firmware but unfortunately it's faid as you can see bellow. Box/Dongle type selected: [BEST] Box/Dongle found: [BEST] ---------- Process started: 11/2/2016 6:17:07 PM ---------- DongleManager [Infinity-Box] v1.66 [11/2/2016 6:17:07 PM] PC HWID: 610D0CB96F186398BBE8FFCF1C395E8F Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000520B0EFE4082 Type: [BEST] S/N: 425C520B Version: 0122.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. any solution please /???

11-02-2016, 05:19	#184 (permalink)
rahihimkhan No Life Poster Join Date: Oct 2007 Location: Dera Ismail Khan (KPK) Pak Posts: 2,544 Member: 613449 Status: Offline Sonork: 100.1614074 Thanks Meter: 634	My friend (Tanveer farooq ) Dongle is blocked Box/Dongle type selected: [BEST] Box/Dongle found: [BEST] ---------- Process started: 11/1/2016 9:16:33 PM ---------- DongleManager [Infinity-Box] v1.66 [11/1/2016 9:16:33 PM] PC HWID: 77BDF33C91A6C2938E04E54EA79BA135 Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0003956B15BF1292 Type: [BEST] S/N: D1EC956B Version: 0122.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2

11-02-2016, 05:23	#185 (permalink)
rahihimkhan No Life Poster Join Date: Oct 2007 Location: Dera Ismail Khan (KPK) Pak Posts: 2,544 Member: 613449 Status: Offline Sonork: 100.1614074 Thanks Meter: 634	My Friend (tanveer farooq ) Cm2 mismatch configration Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 11/1/2016 9:21:04 PM ---------- DongleManager [Infinity-Box] v1.66 [11/1/2016 9:21:04 PM] PC HWID: 77BDF33C91A6C2938E04E54EA79BA135 Card-Reader: Axalto e-gate 0 HWID: 0002C15600001942 Type: Main Infinity-Box/Dongle S/N: A1ADC156 Version: 0134.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2

11-03-2016, 11:14	#193 (permalink)
phoneix_121 Junior Member Join Date: Mar 2006 Location: Canada Posts: 39 Member: 241984 Status: Offline Sonork: 100.1615497 Thanks Meter: 23	Box/Dongle type selected: [BEST] Box/Dongle found: [BEST] ---------- Process started: 11/3/2016 1:35:02 PM ---------- DongleManager [Infinity-Box] v1.67 [11/3/2016 1:35:02 PM] PC HWID: 97F1E50345F75F5A320C48BAA4A54121 Card-Reader: FT SCR2000 0 HWID: 0007597119801292 Type: [BEST] S/N: 1B865971 Version: 0118.04 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2

11-03-2016, 20:36	#195 (permalink)
huong2 Freak Poster Join Date: Aug 2009 Posts: 216 Member: 1105586 Status: Offline Thanks Meter: 112	Dear YellowBoos I also have infinity Box,time now I want active chinese Miracle and I am trying active but idont known that damage my ifinity box? Please help me.Thank you very much.