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01-05-2020, 22:29
| #16 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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01-07-2020, 00:58
| #18 (permalink) |
| Freak Poster  Join Date: Sep 2009 Location: MINDANAO
Posts: 317
Member: 1124250 Status: Offline Thanks Meter: 62 | Please help infinity support LOGS: " === DongleManager [Infinity] v1.72 [1/6/2020 11:28:46] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000FD847CEC4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): DB40FD84 Firmware version: 0136.02 === Process started: 1/6/2020 11:28:47 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0006] Your account is temporary suspended. See problem reason in log file Contact to http://www.infinity-box.com/support/?r=2 " |
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01-07-2020, 10:37
| #19 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Insert smart-card into another card reader and update it now ONLY ONCE otherwise YOU may damage your card permanently ! | |
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01-07-2020, 19:32
| #20 (permalink) |
| Freak Poster Join Date: Jan 2007 Location: Maracaibo, Venezuela Age: 39
Posts: 174
Member: 427174 Status: Offline Thanks Meter: 17 | I have this problem === DongleManager [Infinity] v1.72 [2020-01-07 14:30:11] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00027CF100001942 === Process started: 2020-01-07 14:30:11 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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01-07-2020, 19:46
| #21 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
After that insert Smart-Card into original Infinity hardware and update it once. | |
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01-15-2020, 13:43
| #22 (permalink) |
| No Life Poster   Join Date: Mar 2004 Location: GSMHOSTING Age: 42
Posts: 1,461
Member: 57652 Status: Offline Thanks Meter: 1,893 | infinty team plz help me. my dongle activated and work perfect today. when try to run new version of CM2SP2 give me error. after try to update have this error: === DongleManager [Infinity] v1.72 [15/01/2020 11:29:46] === Searching... Card-Reader: DITS CCID Smart Card Reader 0 HWID: 0003A2DD00001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): BDC9A2DD Firmware version: 0138.02 === Process started: 15/01/2020 11:29:50 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Card returned error - 6A82 at 8670/8681 Error upgrading applets: Card returned error - 6A82 at 8670/8681 Disconnected now can't make card update === DongleManager [Infinity] v1.72 [15/01/2020 12:57:46] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: DITS CCID Smart Card Reader 0 HWID: 0003A2DD00001942 === Process started: 15/01/2020 12:57:47 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 Plz help |
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01-15-2020, 14:37
| #23 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
After that insert Smart-Card into original Infinity hardware and update it once. | |
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01-18-2020, 11:56
| #24 (permalink) |
| Junior Member Join Date: May 2019 Location: sargodha
Posts: 1
Member: 2909740 Status: Offline Thanks Meter: 0 | === DongleManager [Infinity] v1.72 [1/18/2020 15:55:14] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 01077C7024881292 Box/Dongle found: [BEST] Reading... Serial No (S/N): 02257C70 Firmware version: 0122.02 === Process started: 1/18/2020 15:55:16 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to Plz Solve My Problem ASAP..... |
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01-18-2020, 22:09
| #25 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Fix your PC according to instruction for error #57 - https://www.infinity-box.com/support/?r=4 After that update dongle firmware with DongleManager. | |
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01-22-2020, 08:47
| #26 (permalink) |
| No Life Poster  Join Date: Dec 2005 Location: Al-Madina Communication Age: 45
Posts: 1,507
Member: 206532 Status: Offline Sonork: 100.1622270 Thanks Meter: 874 | === DongleManager [Infinity] v1.70 [1/22/2020 12:46:21] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: USB Smart Card Reader 0 HWID: 0001DDB7FF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 0967DDB7 Firmware version: 0137.02 === Process started: 1/22/2020 12:46:25 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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01-22-2020, 08:52
| #27 (permalink) |
| No Life Poster Join Date: Dec 2005 Location: Al-Madina Communication Age: 45
Posts: 1,507
Member: 206532 Status: Offline Sonork: 100.1622270 Thanks Meter: 874 | Support forum: http://www.infinity-box.com/support/?r=8 Loading data, wait... [Infinity Box] MModule v4.48 Smart-Card (00) found at USB Smart Card Reader 0 S/N: 0967:0137 Smart-Card is blocked, error code #31 |
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01-22-2020, 12:27
| #28 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Now update dongle firmware with DongleManager. | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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