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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 02-16-2019, 12:38   #286 (permalink)
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Quote:
Originally Posted by NOMAN MEHMOOD View Post
no solution hua
sir pls help
update dongle firmware with Infinity DongleManager
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Old 02-21-2019, 10:09   #287 (permalink)
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And i vgot same problem with hua
Smart card failure 4
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000574118164082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 22365741
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0034 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 0E: #14
=> External Activations:
- Hua

Please refresh server to update my smartcard from server
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Old 02-21-2019, 11:20   #288 (permalink)
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Quote:
Originally Posted by rosiu12 View Post
And i vgot same problem with hua
Smart card failure 4
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000574118164082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 22365741
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0034 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 0E: #14
=> External Activations:
- Hua

Please refresh server to update my smartcard from server
Update dongle firmware now with DongleManager.
To avoid future problems please use LATEST fixed Hua software - http://forum.gsmhosting.com/vbb/f930...error-2431466/
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Old 03-05-2019, 10:52   #289 (permalink)
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Finding Smart-Card Type... DONE Infinity Team [60661716]
Checking Card is Healthy or Not...
Secure Connecting to Card... OK
Testing Card (1/2)... PASS
Testing Card (2/2)... PASS
Connecting to Server... OK
Sending Identify Request... OK
Waiting for Answer... OK
Dongle Type: Infinity
Dongle SN: 60661716
Your Infinity Dongle was Activated
Your Infinity Dongle was Registered
Your Infinity Dongle Registeration Date: 2018 November 25
Your Infinity Dongle was Reactived
Disconnect from Server... OK
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Old 03-05-2019, 12:09   #290 (permalink)
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please infinity team update my smart card to run hua software new release version hua all in one 1.3.0== DongleManager [Infinity] v1.72 [3/5/2019 16:51:54] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000171600001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 60661716
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: #7
- 0C: #12
- 0E: #14
=> External Activations:
- Hua
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Old 03-05-2019, 15:49   #291 (permalink)
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Please update my infinity box to run hua software here is the log
=== DongleManager [Infinity] v1.72 [3/5/2019 20:16:12] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002E2B9FF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 0D4AE2B9
Firmware version: 0128.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v.0128
- 0E: #14
=> Online Service Account: http://www.infinity-box.com/service
=> External Activations:
- Hua
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Old 03-05-2019, 16:21   #292 (permalink)
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Infinity card error

I have same issue need help
Attached Images
File Type: png HMT_MoA5eC8AbM.png (70.0 KB, 11 views)
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Old 03-05-2019, 17:43   #293 (permalink)
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Quote:
Originally Posted by Rajan chhetri View Post
please infinity team update my smart card to run hua software new release version hua all in one 1.3.0== DongleManager [Infinity] v1.72 [3/5/2019 16:51:54] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000171600001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 60661716
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: #7
- 0C: #12
- 0E: #14
=> External Activations:
- Hua
What is the problem with your Hua software activation ?
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Old 03-05-2019, 17:44   #294 (permalink)
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Quote:
Originally Posted by yuvneil View Post
Please update my infinity box to run hua software here is the log
=== DongleManager [Infinity] v1.72 [3/5/2019 20:16:12] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002E2B9FF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 0D4AE2B9
Firmware version: 0128.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v.0128
- 0E: #14
=> Online Service Account: http://www.infinity-box.com/service
=> External Activations:
- Hua
What is the problem with your Hua software activation ?
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Old 03-05-2019, 17:45   #295 (permalink)
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Quote:
Originally Posted by austinejiasa View Post
I have same issue need help
I don't see any issie.
What is the "same" issue with your dongle ?
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Old 03-05-2019, 17:46   #296 (permalink)
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Please, I need to update the infinity to be able to execute the new update of HUA, this is the information of my infinity, please help me, Regards Eddy.

=== DongleManager [Infinity] v1.70 [05/03/2019 11:44:29] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00011ACC13114082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 8B8F1ACC
Firmware version: 0137.02
"UK Edition" status: On
Last launched Application: 0035 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: module #07
=> External Activations:
- Hua-Dongle
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Old 03-05-2019, 17:49   #297 (permalink)
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Quote:
Originally Posted by editodj View Post
Please, I need to update the infinity to be able to execute the new update of HUA, this is the information of my infinity, please help me, Regards Eddy.

=== DongleManager [Infinity] v1.70 [05/03/2019 11:44:29] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00011ACC13114082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 8B8F1ACC
Firmware version: 0137.02
"UK Edition" status: On
Last launched Application: 0035 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: module #07
=> External Activations:
- Hua-Dongle






Enviado desde mi iPhone utilizando Tapatalk
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Old 03-05-2019, 17:56   #298 (permalink)
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Quote:
Originally Posted by editodj View Post




Enviado desde mi iPhone utilizando Tapatalk
I do not know what is "FAILURE 9" means.
Please ask Hua supporter about this problem here - HUA Box - GSM-Forum
As soon as Hua supporter give you an advice we will see what to do.
Waiting for your results !
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Old 03-06-2019, 03:41   #299 (permalink)
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This is hua support advise
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Old 03-06-2019, 06:22   #300 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
What is the problem with your Hua software activation ?
We cant run hua latest released setup hua all in one 1.3.0, smart card failure 9 error will come when running hua software ,,hua supporter told us to post dongle manager log here ( infinity smart card failure section) and need to update smart card from infinity team . We don’t know where is the problem please fix this problem
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