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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 03-06-2019, 07:45   #301 (permalink)
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hua software not open


hua software not open, when i open hua software then only open hua dongle manager

Quote:
Originally Posted by YellowBoss View Post
What is the problem with your Hua software activation ?
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Old 03-06-2019, 08:59   #302 (permalink)
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my own is fixed now.
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Old 03-06-2019, 09:09   #303 (permalink)
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after install fix 2 version of hua team smartcard error 9 problem was solved
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Old 03-06-2019, 10:21   #304 (permalink)
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Quote:
Originally Posted by yuvneil View Post
hua software not open, when i open hua software then only open hua dongle manager
please post problem details in hua support forum HUA Box - GSM-Forum
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Old 03-06-2019, 10:24   #305 (permalink)
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Originally Posted by austinejiasa View Post
my own is fixed now.
What was the steps to fix it ?
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Old 03-06-2019, 10:57   #306 (permalink)
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How to fix Hua SMART CARD FAILURE 9:
- DO NOT update Infinity Dongle with Infinity DongleManager
- just install fixed Hua software
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Old 03-06-2019, 15:41   #307 (permalink)
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problem solved

problem solved with new fixed

update
Quote:
Originally Posted by yuvneil View Post
hua software not open, when i open hua software then only open hua dongle manager
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Old 03-21-2019, 15:52   #308 (permalink)
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smart card failure 4

=== DongleManager [Infinity] v1.72 [3/21/2019 20:18:44] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000DCFAFF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 10DBDCFA
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: #7
- 0E: #14
=> External Activations:
- Hua



=== DongleManager [Infinity] v1.72 [3/21/2019 20:20:39] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000DCFAFF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 10DBDCFA
Firmware version: 0137.02
=== Process started: 3/21/2019 20:20:44 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 03-21-2019, 17:52   #309 (permalink)
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Same here not update
Attached Images
File Type: jpg INFINITY.jpg (56.9 KB, 7 views)
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Old 03-21-2019, 21:16   #310 (permalink)
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Quote:
Originally Posted by knok95 View Post
=== DongleManager [Infinity] v1.72 [3/21/2019 20:18:44] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000DCFAFF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 10DBDCFA
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: #7
- 0E: #14
=> External Activations:
- Hua



=== DongleManager [Infinity] v1.72 [3/21/2019 20:20:39] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000DCFAFF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 10DBDCFA
Firmware version: 0137.02
=== Process started: 3/21/2019 20:20:44 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Update dongle firmware now with DongleManager.
To avoid future problems please use LATEST fixed Hua software - http://forum.gsmhosting.com/vbb/f930...error-2431466/
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Old 03-21-2019, 21:17   #311 (permalink)
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Quote:
Originally Posted by smart_clip View Post
Same here not update
I see nothing at your selfie.
why do you want to update dongle firmware ?
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Old 04-06-2019, 14:53   #312 (permalink)
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HUA error with infinity best smart card Failure I l(4)
Fix please serial 462B9066
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Old 04-07-2019, 08:19   #313 (permalink)
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Quote:
Originally Posted by danjuma View Post
HUA error with infinity best smart card Failure I l(4)
Fix please serial 462B9066
Update dongle firmware now with DongleManager.
To avoid future problems please use LATEST fixed Hua software.
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Old 04-07-2019, 21:11   #314 (permalink)
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Post

Quote:
Originally Posted by InfinityHelp View Post
Update dongle firmware now with DongleManager.
To avoid future problems please use LATEST fixed Hua software.
After update I downloaded I new setup of HUA and change system but it still gives me error 9 later same problem happened again smart card failure 4 I need permanent solutions for this
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Old 04-08-2019, 21:30   #315 (permalink)
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Quote:
Originally Posted by danjuma View Post
After update I downloaded I new setup of HUA and change system but it still gives me error 9 later same problem happened again smart card failure 4 I need permanent solutions for this
If you have the same problem again you should ask hua supporters how to install and work with hua software.
As soon as you will get an instruction from hua you can post results there and ask about dongle update (if need)
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