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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cyclonebox
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Old 12-04-2013, 09:49   #1441 (permalink)
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Establishing Connection with Box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Initialization has failed -> No connection was established, or box is not in needed mode

need help to update my box

Box Serial Number: C000702A

thanks
Last edited by sherakhan; 12-04-2013 at 09:55.
 
Old 12-06-2013, 21:25   #1442 (permalink)
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hi
i got this msg :

Establishing Connection with Box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Initializing box...
Handling device: [], [], [Platform: Classic]
Handling device: [], [], [Platform: Classic]
CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe)
Box Firmware Version Read Failed -> No answer from CBUS
Initialization has failed -> No connection was established, or box is not in needed mode

when lunch box wizard :

failed to lunch box in main mode...

plz help to fix it

Cyclone Box Service Tag: 95A18334F3AB6501746DDAF1CC6242B7.

Box Serial Number: C0001DF9.

tnx.
 
Old 12-06-2013, 22:51   #1443 (permalink)
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hi

solved. the problem was with libusb drivers .

tnx.
 
Old 12-07-2013, 12:03   #1444 (permalink)
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Cannot Update Security Card
Hello Mr Kaisak,
I need to update Security Card but cannot upgrade it.
My Service Tag is:Cyclone Box Service Tag: E3495485C4AEB07E3CF7E41FFF6C1592

Box Serial Number is:C0001C5C

Thanks.
 
Old 12-07-2013, 17:54   #1445 (permalink)
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Card Serial Number: D100036E
Card Firmware Revision: 0109
Initialization has failed -> Security Card is expired.
 
Old 12-08-2013, 14:13   #1446 (permalink)
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Hi
Need help with my cyclone box, error "bootagent didnt send secure data"
S/N: A00004F2
Movitelonline
 
Old 12-09-2013, 09:56   #1447 (permalink)
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Quote:
Originally Posted by sasgsm View Post
Card Serial Number: D100036E
Card Firmware Revision: 0109
Initialization has failed -> Security Card is expired.
Hello,
If your problem is not yet solved, contact KASAI through his given E-Mail Address! He will speedily add a ticket to the server on your behalf!
 
The Following User Says Thank You to JKKB For This Useful Post:
Old 12-09-2013, 16:49   #1448 (permalink)
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======================================
Welcome to Germany! Hosted by Hetzner A.G, Cyclone Support Interface, (c) 2009-2012 Cyclone Box Team
======================================
Server Timestamp: 09.12.2013 16:23:39 CET
Service Status: OK
Ticket Status: Ticket found
Ticket Box SN: C000276F
Task Name: GetListing

please,box not found ufdate wizard

thk,
 
Old 12-11-2013, 09:30   #1449 (permalink)
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Quote:
Originally Posted by jomblo2007 View Post
======================================
Welcome to Germany! Hosted by Hetzner A.G, Cyclone Support Interface, (c) 2009-2012 Cyclone Box Team
======================================
Server Timestamp: 09.12.2013 16:23:39 CET
Service Status: OK
Ticket Status: Ticket found
Ticket Box SN: C000276F
Task Name: GetListing

please,box not found ufdate wizard

thk,
Pls note that our support server (German & USA dont work) we have now NaviFirm.
 
Old 12-11-2013, 09:31   #1450 (permalink)
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Quote:
Originally Posted by nmpr78 View Post
Hi
Need help with my cyclone box, error "bootagent didnt send secure data"
S/N: A00004F2
Movitelonline
Please use box wizard now and report that Your problem is solved.Regards
 
Old 12-11-2013, 09:32   #1451 (permalink)
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Quote:
Originally Posted by sasgsm View Post
Card Serial Number: D100036E
Card Firmware Revision: 0109
Initialization has failed -> Security Card is expired.
pls make box wizard now.
 
Old 12-11-2013, 09:34   #1452 (permalink)
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Quote:
Originally Posted by JKKB View Post
Hello Mr Kaisak,
I need to update Security Card but cannot upgrade it.
My Service Tag is:Cyclone Box Service Tag: E3495485C4AEB07E3CF7E41FFF6C1592

Box Serial Number is:C0001C5C

Thanks.
Hello, Please make box wizard now. You welcome Regards
 
Old 12-11-2013, 09:35   #1453 (permalink)
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Quote:
Originally Posted by sherakhan View Post
Establishing Connection with Box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Initialization has failed -> No connection was established, or box is not in needed mode

need help to update my box

Box Serial Number: C000702A

thanks
Please make box wizard now and report that Your problem is solved. Regards
 
Old 12-11-2013, 09:37   #1454 (permalink)
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Quote:
Originally Posted by decentevil View Post
i bought a new gpg cyclone key but needs update and everything it gives me this error

bootagent didnt send secure data

????
Some keys from GPG factory give this error all time- contact with Your reseller to clear situation (we dont have solution for fix it, its probably some pcb problem, so I think it should be replace).Regards PS. You can try remove case , clean pcb with alcohol and then try plugin again.
 
Old 12-11-2013, 09:39   #1455 (permalink)
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Quote:
Originally Posted by lsj View Post
need help to update my box

Box Serial Number: C00021D6

thanks
please make box wizard now.
 
 
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