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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 05-12-2015, 16:54   #46 (permalink)
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Quote:
Originally Posted by bawanyh View Post
Download v2.06.01
Turn on debugging
Connect phone, change mode to Charging.
Qualcom platform in Sigma
You will get 2 ports "ALCATEL HS-USB Android DIAG 9018". Select Second one.
Press Direct unlock.

Profit!!!
works 100% no root need

if you not seeing the ports keep switching between connections allowing all drivers to be installed.
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Old 05-13-2015, 07:31   #47 (permalink)
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I found solution and unlocked already, but thank you. There was a driver that need it to be installed, then the right (DIAG 9018) show up.
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Old 05-14-2015, 23:08   #48 (permalink)
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Can I do this on my Alcatel One Touch Fierce II while on WiFi?
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Old 05-15-2015, 08:23   #49 (permalink)
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@ sandy.robles420,

Please explain in more details.

P.S. In order to be able to service this phone model with the Sigma Software SigmaKey dongle or box is required.

Best Regards
GSMServer team



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Old 05-24-2015, 08:00   #50 (permalink)
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apropriate drivers

Quote:
Originally Posted by mcandre View Post
Seems like that you have Qcom version of this phone.

please give us the drivers when I activated the debugging mode , three android drivers where missing
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Old 05-24-2015, 15:17   #51 (permalink)
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Unlock OK according to LOG but after unlock phone shows "EMERGENCY CALLS ONLY|VODAFONE" ..
I did Reset phone also .. but still same ..
Here is the LOG:

Quote:
SigmaKey 2.11.03 Qcom: Direct unlock
ALCATEL HS-USB Diagnostics 9017 (COM532), Provider: ALCATEL Incorporated, Driver ver.: 2.1.0.5, Date: 06/12/2012, USB\VID_1BBB&PID_9017&REV_0228&MI_00
Firmware: MPSS.TR.2.0.c13-00017-M8610BAAAANAZM-1
Date: Dec 12 2014 13:49:42, Nov 26 2014 01:00:00, BAAAANAZ
IMEI: 01431xxxxxxxxx
Bluetooth address: 000000000000
Security area saved to "C:\Users\xxxx\Documents\SigmaKey\security backup\01431xxxxxxxx_ (0).skb"
Unlocking phone...Done
Restarting phone....PLEASE RESET PHONE MANUALLY!
Done
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Old 05-25-2015, 09:13   #52 (permalink)
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@ MiRoOo,

please upload to any file sharing web site all security back up
Quote:
Security area saved to "C:\Users\xxxx\Documents\SigmaKey\security backup\01431xxxxxxxx_ (0).skb"
and provide me with link into PM.

Also:
- make photo of phone screen with a result after unlock operation and send me.
- what type of code phone ask you before unlock operation?
- what band settings are selected in the phone?

Best Regards
GSMServer team



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Old 05-25-2015, 12:31   #53 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ MiRoOo,

please upload to any file sharing web site all security back up


and provide me with link into PM.

Also:
- make photo of phone screen with a result after unlock operation and send me.
- what type of code phone ask you before unlock operation?
- what band settings are selected in the phone?

Best Regards
GSMServer team



Thx for your quick response ..
phone now shows full signal and i can make calls ..
FYI i didn't do anything else, it's just working ..

Regrds
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Old 05-26-2015, 09:05   #54 (permalink)
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MiRoOo, try master reset
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Old 06-08-2015, 09:24   #55 (permalink)
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SigmaKey v.2.11.03
411080644 Sigma dongle 2.11, Initializing...OK
Pack 1: Activated
Pack 2: Activated
--------- 2015-06-08 14:20:10 ---------
SigmaKey 2.11.03 Qcom: Direct unlock
ALCATEL HS-USB Android GPS 9018 (COM247), Provider: ALCATEL Incorporated, Driver ver.: 2.1.0.5, Date: 12/5/2012, USB\VID_1BBB&PID_9018&REV_0228&MI_03
Error writing to serial port
--------- 2015-06-08 14:21:44 ---------
SigmaKey 2.11.03 Qcom: Get unlock codes
ALCATEL HS-USB Android GPS 9018 (COM247), Provider: ALCATEL Incorporated, Driver ver.: 2.1.0.5, Date: 12/5/2012, USB\VID_1BBB&PID_9018&REV_0228&MI_03
Error writing to serial port
--------- 2015-06-08 14:22:30 ---------
SigmaKey 2.11.03 Qcom: Direct unlock
ALCATEL HS-USB Android DIAG 9018 (COM246), Provider: ALCATEL Incorporated, Driver ver.: 2.1.0.5, Date: 12/5/2012, USB\VID_1BBB&PID_9018&REV_0228&MI_00
Firmware: MPSS.TR.2.0.c13-00012-M8610BAAAANAZM-1.01619872.2776.1
Date: Aug 20 2014 17:14:25, Jul 14 2014 11:00:00, BAAAANAZ
IMEI: 014188004439318
Bluetooth address: 000000000000
Security area saved to "C:\Users\ASHRAF ALI\Documents\SigmaKey\security backup\014188004439318_.skb"
Unlocking phone...Done
Restarting phone....PLEASE RESET PHONE MANUALLY!
Done
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Old 06-19-2015, 15:59   #56 (permalink)
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yea it works i just unlock 4 of them....thanks much bro
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Old 07-02-2015, 01:20   #57 (permalink)
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Quote:
Originally Posted by akkay View Post
after unlocking, it is showing ero5 invalid sim. wat could v been the problem
This error you are looking at is probably for the WiFi calling, Turn off the WiFi calling from the setting and see if the error is still there.
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Old 07-03-2015, 21:54   #58 (permalink)
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SigmaKey v.2.12.01
619748384 Sigma dongle 2.12, Initializing...OK
Pack 1: Activated
Pack 2: Not activated
--------- 2015-07-03 16:09:49 ---------
SigmaKey 2.12.01 Qcom: Direct unlock
USB Serial Port (COM83), Provider: FTDI, Driver ver.: 2.10.0.0, Date: 1/26/2014, FTDIBUS\COMPORT&VID_0403&PID_6001
Missing response from phone
--------- 2015-07-03 16:31:44 ---------
SigmaKey 2.12.01 Qcom: Direct unlock
USB Serial Port (COM83), Provider: FTDI, Driver ver.: 2.10.0.0, Date: 1/26/2014, FTDIBUS\COMPORT&VID_0403&PID_6001
Missing response from phone
--------- 2015-07-03 16:34:04 ---------
SigmaKey 2.12.01 MTK: Direct unlock
Plug the USB cable into the powered off phone...
Cancelled
--------- 2015-07-03 16:42:25 ---------
SigmaKey 2.12.01 Qcom: Direct unlock
USB Serial Port (COM83), Provider: FTDI, Driver ver.: 2.10.0.0, Date: 1/26/2014, FTDIBUS\COMPORT&VID_0403&PID_6001
Phone model: Alcatel Android
Missing response from phone
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Old 07-05-2015, 11:41   #59 (permalink)
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thank you Sigma SOftware !
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Old 07-06-2015, 07:34   #60 (permalink)
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@ Gambitv01,

Current phone model can be serviced via Diagnostic port.
Please double check manual on how to unlock OT-7040n and run operation exactly as it is signed in there.

Best Regards
GSMServer team



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