Smart-Card/Dongle/Box update Problems and Solutions

[YellowBoss]

Originally Posted by hashim mobile

==== [10/31/2016 10:29:28 AM] ====
Scanning...
HWID: 01038C6303EF1292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: [BEST]
HWID: 01038C6303EF1292
Box/Dongle type selected: [BEST]
---------- Process started: 10/31/2016 10:29:44 AM ----------
DongleManager [Infinity-Box] v1.67 [10/31/2016 10:29:44 AM]
PC HWID: 8296FA93D355ED4CEC6D3A364141653D
Card-Reader: FT SCR2000 0
HWID: 01038C6303EF1292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Card returned error - 0000 at 261/8558
Error upgrading applets:
Card returned error - 0000 at 261/8558
Disconnected

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

Also you can insert Smart-Card into another Card-Reader.

Confirm here after you update drivers !

[YellowBoss]

Originally Posted by koursan

Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 31/10/2016 12:15:25 ----------
DongleManager [Infinity-Box] v1.67 [31/10/2016 12:15:25]
PC HWID: 680C548DEF6D0E4F2F4858B6D7473881
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0003F0B8FF021982
Type: Main Infinity-Box/Dongle S/N: 3970F0B8 Version: 0134.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:
- Run DongleManager.exe
- Update Dongle firmware now ONLY ONE TIME

[YellowBoss]

Originally Posted by sabirsheraz

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 10/31/2016 4:35:14 PM ----------
DongleManager [Infinity-Box] v1.63 [10/31/2016 4:35:14 PM]
PC HWID: ACE4CB2E3BB77D862D129AD7ECFE9EAB
Card-Reader: FT SCR2000 0
HWID: 00038F6124A11292
Type: [BEST] S/N: 32418F61 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]

Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.


What to do now:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager
3. Update Dongle firmware now ONLY ONE TIME

[YellowBoss]

Originally Posted by farsi_007

ok sir, thanx but please answer soon here i already answered your question..
http://forum.gsmhosting.com/vbb/f296...l#post12131878

Answered. Waiting for confirmation.

[YellowBoss]

Originally Posted by narcota

HI,

My Infinity Dongle is blocked.

Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 31/10/2016 15:59:42 ----------
DongleManager [Infinity-Box] v1.67 [31/10/2016 15:59:42]
PC HWID: 739D000A42A7B952F33D202B21D2319F
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00008C3E7CEA4082
Type: Main Infinity-Box/Dongle S/N: C84E8C3E Version: 0132.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.

Hello,

What to do - http://www.infinity-box.com/support/?r=4

fault.bin file is required

[farsi_007]

Originally Posted by YellowBoss

Answered. Waiting for confirmation.

thanx alot for quick response dear,
i swear i ill not use any debugger in future, if i do so, infinity must block my dongle forever..
just give me a single chance..
WBR

[hashim mobile]

Originally Posted by YellowBoss

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

Also you can insert Smart-Card into another Card-Reader.

Confirm here after you update drivers !

Box/Dongle type selected: [BEST]
---------- Process started: 10/31/2016 11:55:29 PM ----------
DongleManager [Infinity-Box] v1.67 [10/31/2016 11:55:29 PM]
PC HWID: E0E594C386AE843AE26F47FBDC019065
Card-Reader: FT SCR2000 0
HWID: 01038C6303EF1292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2



sir ples help me update driver and change also card driver

[TONIMASS]

Box/Dongle type selected: [BEST]
---------- Process started: 11/1/2016 1:39:14 PM ----------
DongleManager [Infinity-Box] v1.67 [11/1/2016 1:39:14 PM]
PC HWID: BE331CD7F29830DA86DDEE9FAF80177B
Card-Reader: FT SCR2000 0
HWID: 0100698110321292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

[ashraf_bcs]

DongleManager [Infinity-Box] v1.61 [11/1/2016 7:11:39 PM]
PC HWID: 652E277BBB069938A075AF4AF435ECA9
Box/Dongle searching...
Box/Dongle found: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0008AA7D20881292
Box/Dongle Serial No (S/N): E93AAA7D
Firmware version: 0122.02
Box/Dongle Status: 6A
"UK edition" status: Off
Last launched Application: 0030 v.0154
Active modules:
- 00: inf v.0132
- 03: [BEST] v.0122
Online Service Account: http://www.infinity-box.com/service
- Username: 03E93AAA7D
- Password: .....
Box/Dongle key: 7FB59F7FC5357B43
Box/Dongle Identification data is damaged, ErrorCode #6A

[gsmnour-dz]

Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 01/11/2016 15:32:27 ----------
DongleManager [Infinity-Box] v1.67 [01/11/2016 15:32:27]
PC HWID: 28E394A47B1D540CF28C249FCE7DB04A
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0003F0E3FF021982
Type: Main Infinity-Box/Dongle S/N: 3AB5F0E3 Version: 0132.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

[elsharawy_fon]

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 01/11/2016 04:58:48 ã ----------
DongleManager [Infinity-Box] v1.67 [01/11/2016 04:58:48 ã]
PC HWID: CBB7FDBDF38D2BEAE9A23FBDF4406834
Card-Reader: FT SCR2000 0
HWID: 00028A6E08771292
Type: [BEST] S/N: 6CA28A6E Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

[InfinityHelp]

Originally Posted by farsi_007

thanx alot for quick response dear,
i swear i ill not use any debugger in future, if i do so, infinity must block my dongle forever..
just give me a single chance..
WBR

Hi,
Update your dongle now, it should be fixed.
Result ?

[InfinityHelp]

Originally Posted by hashim mobile

Box/Dongle type selected: [BEST]
---------- Process started: 10/31/2016 11:55:29 PM ----------
DongleManager [Infinity-Box] v1.67 [10/31/2016 11:55:29 PM]
PC HWID: E0E594C386AE843AE26F47FBDC019065
Card-Reader: FT SCR2000 0
HWID: 01038C6303EF1292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2



sir ples help me update driver and change also card driver

What to do:

- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6


Did you updated dribvers now ?

[InfinityHelp]

Originally Posted by TONIMASS

Box/Dongle type selected: [BEST]
---------- Process started: 11/1/2016 1:39:14 PM ----------
DongleManager [Infinity-Box] v1.67 [11/1/2016 1:39:14 PM]
PC HWID: BE331CD7F29830DA86DDEE9FAF80177B
Card-Reader: FT SCR2000 0
HWID: 0100698110321292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

Hello,

What to do:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager
3. Update Dongle firmware now ONLY ONE TIME


- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !

[InfinityHelp]

Originally Posted by ashraf_bcs

DongleManager [Infinity-Box] v1.61 [11/1/2016 7:11:39 PM]
PC HWID: 652E277BBB069938A075AF4AF435ECA9
Box/Dongle searching...
Box/Dongle found: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0008AA7D20881292
Box/Dongle Serial No (S/N): E93AAA7D
Firmware version: 0122.02
Box/Dongle Status: 6A
"UK edition" status: Off
Last launched Application: 0030 v.0154
Active modules:
- 00: inf v.0132
- 03: [BEST] v.0122
Online Service Account: http://www.infinity-box.com/service
- Username: 03E93AAA7D
- Password: .....
Box/Dongle key: 7FB59F7FC5357B43
Box/Dongle Identification data is damaged, ErrorCode #6A

Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:
- Run DongleManager.exe
- Update Dongle firmware now ONLY ONE TIME