GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

Reply
 
LinkBack Thread Tools Display Modes
Old 08-25-2021, 14:20   #31 (permalink)
No Life Poster
 
GsmUniversal's Avatar
 
Join Date: Dec 2007
Location: Skype , Sonork
Posts: 4,857
Member: 649528
Status: Offline
Sonork: 100.1590443
Thanks Meter: 6,958

Quote:
Originally Posted by YellowBoss View Post
Sir, Do not worry, we will try to fix your PC but please follow this info:
your friend who suggested you to delete fault.bin file was very stupid. Please in future do not hear advice of that your friend!
File fault.bin has information that helps to fix your PC instantly!

Now please make this step-by-step:

1. Read NOTE - https://infinity-box.com/support/?s=2



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

Write me after you read and uninstall usb sharing tool. I will tell you next final step.
Waiting for your info!

ok my pc is fresh windows installed sir
sorry for the trouble can you please tell me what to do final step ?
  Reply With Quote
Old 08-25-2021, 15:43   #32 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 34,599
Member: 1043909
Status: Online
Thanks Meter: 59,371
Quote:
Originally Posted by GsmUniversal View Post
ok my pc is fresh windows installed sir
sorry for the trouble can you please tell me what to do final step ?
Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle!

- Update dongle with Infinity DongleManager.exe
- Run Infinity software
  Reply With Quote
Old 08-25-2021, 16:02   #33 (permalink)
No Life Poster
 
GsmUniversal's Avatar
 
Join Date: Dec 2007
Location: Skype , Sonork
Posts: 4,857
Member: 649528
Status: Offline
Sonork: 100.1590443
Thanks Meter: 6,958
Quote:
Originally Posted by YellowBoss View Post
Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle!

- Update dongle with Infinity DongleManager.exe
- Run Infinity software

Thanks Problem is Solved!


Br
  Reply With Quote
Old 09-02-2021, 07:58   #34 (permalink)
Junior Member
 
Join Date: Jun 2020
Location: Malawi
Age: 33
Posts: 32
Member: 2959226
Status: Offline
Thanks Meter: 1
Dongle misconfiguration

=== DongleManager [Infinity] v1.80 [9/1/2021 8:08:11] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000BAA821F34082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 2F23BAA8
Firmware version: 0150.02
=== Process started: 9/1/2021 8:08:13 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
  Reply With Quote
Old 09-02-2021, 08:05   #35 (permalink)
Junior Member
 
Join Date: Jun 2020
Location: Malawi
Age: 33
Posts: 32
Member: 2959226
Status: Offline
Thanks Meter: 1
Dongle misconfiguration

Pliz help me.now its almost one week since i got this error
  Reply With Quote
Old 09-02-2021, 09:10   #36 (permalink)
Product Supporter
 
Join Date: May 2005
Posts: 28,890
Member: 148515
Status: Offline
Thanks Meter: 19,000
Quote:
Originally Posted by Schabir View Post
Pliz help me.now its almost one week since i got this error
Sir, you posted problem 5 minutes ago and after that you say one week You are funny
  Reply With Quote
Old 09-02-2021, 09:11   #37 (permalink)
Product Supporter
 
Join Date: May 2005
Posts: 28,890
Member: 148515
Status: Offline
Thanks Meter: 19,000
Quote:
Originally Posted by Schabir View Post
=== DongleManager [Infinity] v1.80 [9/1/2021 8:08:11] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000BAA821F34082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 2F23BAA8
Firmware version: 0150.02
=== Process started: 9/1/2021 8:08:13 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Make this to get it fixed https://infinity-box.com/support/?r=100155
Now Ok?
  Reply With Quote
Old 09-08-2021, 03:19   #38 (permalink)
Junior Member
 
Join Date: May 2014
Location: Turkey
Posts: 35
Member: 2184561
Status: Offline
Thanks Meter: 1
=== DongleManager [Infinity] v1.88 [8.09.2021 05:17:27] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000552718164082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 21C85527
Firmware version: 0150.02
=== Started: 8.09.2021 05:17:29 ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Do you want to report an issue to Support?
No

Report fix use

Username: 0021C85527
==> Scan C:\Users\SeCi\Downloads\Compressed\DongleManager for report.log
==> Scan c:\InfinityBox for report.log
==> Scan c:\Program Files for report.log
==> Scan c:\Program Files (x86) for report.log
Found files: 0
==> Scan C:\Users\SeCi\Downloads\Compressed\DongleManager for *.ibin.log
==> Scan c:\InfinityBox for *.ibin.log
==> Scan c:\Program Files for *.ibin.log
==> Scan c:\Program Files (x86) for *.ibin.log
Found files: 0
==> Scan C:\Users\SeCi\Downloads\Compressed\DongleManager for fault.bin
==> Scan c:\InfinityBox for fault.bin
==> Scan c:\Program Files for fault.bin
==> Scan c:\Program Files (x86) for fault.bin
Found files: 0
No reports found
  Reply With Quote
Old 09-08-2021, 03:22   #39 (permalink)
Junior Member
 
Join Date: May 2014
Location: Turkey
Posts: 35
Member: 2184561
Status: Offline
Thanks Meter: 1
=== DongleManager [Infinity] v1.88 [8.09.2021 05:17:27] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000552718164082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 21C85527
Firmware version: 0150.02
=== Started: 8.09.2021 05:17:29 ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Do you want to report an issue to Support?
No

Report fix use

Username: 0021C85527
==> Scan C:\Users\SeCi\Downloads\Compressed\DongleManager for report.log
==> Scan c:\InfinityBox for report.log
==> Scan c:\Program Files for report.log
==> Scan c:\Program Files (x86) for report.log
Found files: 0
==> Scan C:\Users\SeCi\Downloads\Compressed\DongleManager for *.ibin.log
==> Scan c:\InfinityBox for *.ibin.log
==> Scan c:\Program Files for *.ibin.log
==> Scan c:\Program Files (x86) for *.ibin.log
Found files: 0
==> Scan C:\Users\SeCi\Downloads\Compressed\DongleManager for fault.bin
==> Scan c:\InfinityBox for fault.bin
==> Scan c:\Program Files for fault.bin
==> Scan c:\Program Files (x86) for fault.bin
Found files: 0
No reports found
  Reply With Quote
Old 09-08-2021, 17:18   #40 (permalink)
Product Supporter
 
Join Date: May 2005
Posts: 28,890
Member: 148515
Status: Offline
Thanks Meter: 19,000
Quote:
Originally Posted by seci20 View Post
=== DongleManager [Infinity] v1.88 [8.09.2021 05:17:27] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000552718164082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 21C85527
Firmware version: 0150.02
=== Started: 8.09.2021 05:17:29 ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Do you want to report an issue to Support?
No

Report fix use

Username: 0021C85527
==> Scan C:\Users\SeCi\Downloads\Compressed\DongleManager for report.log
==> Scan c:\InfinityBox for report.log
==> Scan c:\Program Files for report.log
==> Scan c:\Program Files (x86) for report.log
Found files: 0
==> Scan C:\Users\SeCi\Downloads\Compressed\DongleManager for *.ibin.log
==> Scan c:\InfinityBox for *.ibin.log
==> Scan c:\Program Files for *.ibin.log
==> Scan c:\Program Files (x86) for *.ibin.log
Found files: 0
==> Scan C:\Users\SeCi\Downloads\Compressed\DongleManager for fault.bin
==> Scan c:\InfinityBox for fault.bin
==> Scan c:\Program Files for fault.bin
==> Scan c:\Program Files (x86) for fault.bin
Found files: 0
No reports found
Please do not ignore our questions here

Thank you!
  Reply With Quote
Old 09-16-2021, 13:20   #41 (permalink)
Junior Member
 
Join Date: Jul 2011
Posts: 20
Member: 1612006
Status: Offline
Thanks Meter: 3
Warning:Dongle misconfiguration Error

Username: 003A2422DD
==> Scan O:\NOKIA FLASH FILE\AL BOX DONGEL TOOLS SETUP FILE\InfinityBox CM2\Dongle Manager\DongleManager for report.log
==> Scan c:\InfinityBox for report.log
==> Scan f:\InfinityBox for report.log
==> Scan c:\Program Files for report.log
==> Scan c:\Program Files (x86) for report.log
Found files: 0
==> Scan O:\NOKIA FLASH FILE\AL BOX DONGEL TOOLS SETUP FILE\InfinityBox CM2\Dongle Manager\DongleManager for *.ibin.log
==> Scan c:\InfinityBox for *.ibin.log
==> Scan f:\InfinityBox for *.ibin.log
==> Scan c:\Program Files for *.ibin.log
==> Scan c:\Program Files (x86) for *.ibin.log
Found files: 0
==> Scan O:\NOKIA FLASH FILE\AL BOX DONGEL TOOLS SETUP FILE\InfinityBox CM2\Dongle Manager\DongleManager for fault.bin
==> Scan c:\InfinityBox for fault.bin
==> Scan f:\InfinityBox for fault.bin
==> Scan c:\Program Files for fault.bin
==> Scan c:\Program Files (x86) for fault.bin
Found files: 0
No reports found


=== DongleManager [Infinity] v1.88 [9/16/2021 6:20:00 PM] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000022DD21F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 3A2422DD
Firmware version: 0148.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0148
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0148
=> Options:
- Infinity-Box/Dongle [CM2]
  Reply With Quote
Old 09-16-2021, 14:30   #42 (permalink)
Junior Member
 
Join Date: Aug 2015
Posts: 4
Member: 2452055
Status: Offline
Thanks Meter: 0
cm2 problem azizullo

Please help me, I used this prog (usb network gate) I temper never use this prog, please pamagaite mine

=== DongleManager [Infinity] v1.88 [16.09.2021 17:28:54] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 00010C8B1CC74082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): E51D0C8B
Firmware version: 0147.02
=== Started: 16.09.2021 17:28:56 ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
  Reply With Quote
Old 09-16-2021, 18:36   #43 (permalink)
Product Supporter
 
Join Date: May 2005
Posts: 28,890
Member: 148515
Status: Offline
Thanks Meter: 19,000
Quote:
Originally Posted by Foysal.maree View Post
Username: 003A2422DD
==> Scan O:\NOKIA FLASH FILE\AL BOX DONGEL TOOLS SETUP FILE\InfinityBox CM2\Dongle Manager\DongleManager for report.log
==> Scan c:\InfinityBox for report.log
==> Scan f:\InfinityBox for report.log
==> Scan c:\Program Files for report.log
==> Scan c:\Program Files (x86) for report.log
Found files: 0
==> Scan O:\NOKIA FLASH FILE\AL BOX DONGEL TOOLS SETUP FILE\InfinityBox CM2\Dongle Manager\DongleManager for *.ibin.log
==> Scan c:\InfinityBox for *.ibin.log
==> Scan f:\InfinityBox for *.ibin.log
==> Scan c:\Program Files for *.ibin.log
==> Scan c:\Program Files (x86) for *.ibin.log
Found files: 0
==> Scan O:\NOKIA FLASH FILE\AL BOX DONGEL TOOLS SETUP FILE\InfinityBox CM2\Dongle Manager\DongleManager for fault.bin
==> Scan c:\InfinityBox for fault.bin
==> Scan f:\InfinityBox for fault.bin
==> Scan c:\Program Files for fault.bin
==> Scan c:\Program Files (x86) for fault.bin
Found files: 0
No reports found


=== DongleManager [Infinity] v1.88 [9/16/2021 6:20:00 PM] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000022DD21F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 3A2422DD
Firmware version: 0148.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0148
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0148
=> Options:
- Infinity-Box/Dongle [CM2]
Hello,

- Read NOTE - https://infinity-box.com/support/?s=2



- Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

- Reboot PC


Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle

- Update dongle with Infinity DongleManager.exe





- Run Infinity software
  Reply With Quote
Old 09-16-2021, 18:40   #44 (permalink)
Product Supporter
 
Join Date: May 2005
Posts: 28,890
Member: 148515
Status: Offline
Thanks Meter: 19,000
Quote:
Originally Posted by azizullo View Post
Please help me, I used this prog (usb network gate) I temper never use this prog, please pamagaite mine

=== DongleManager [Infinity] v1.88 [16.09.2021 17:28:54] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 00010C8B1CC74082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): E51D0C8B
Firmware version: 0147.02
=== Started: 16.09.2021 17:28:56 ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
В будущем лучше делать так https://infinity-box.com/support/?r=100155

Now make this:

- Read NOTE - https://infinity-box.com/support/?s=2



- Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

- Reboot PC


Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle

- Update dongle with Infinity DongleManager.exe



- Delete fault.bin file (if you have it in CM2 folder)



- Run Infinity software
  Reply With Quote
Old 09-17-2021, 12:51   #45 (permalink)
Freak Poster
 
Join Date: Nov 2014
Posts: 188
Member: 2301015
Status: Offline
Sonork: 100.1668279
Thanks Meter: 10
Token
- Type: Infinity [BEST]
- Account Status: Active
- Hardware Status: Ok
Services
- Activation #0: Infinity-Box/Dongle [CM2]; Firmware Version: 0147; Registered: 22-Jan-2020; Expired: 24-Mar-2021; Support: Expired
- Activation #3: Infinity [BEST]; S/N: 8F5737E0; Firmware Version: 0123; Registered: 19-Mar-2019; Expired: 01-Jul-2021; Support: Expired
More Services may be active but not listed

this need activation but cant active i need cm2 activate 1 year. gsmfastest im submit but him tellalready active
  Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 22:50.



Powered by Searchlight © 2022 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2022 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2022 -
Page generated in 0.12697 seconds with 8 queries

SEO by vBSEO