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06-20-2017, 08:38
| #1756 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software. What to do now: - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware | |
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06-20-2017, 08:39
| #1757 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software. What to do now: 1. Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - http://www.infinity-box.com/support/?r=6 Also you can insert Smart-Card into another Card-Reader. 2. - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware | |
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06-20-2017, 08:41
| #1758 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
What to do: 1. Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - http://www.infinity-box.com/support/?r=6 Also you can insert Smart-Card into another Card-Reader. 2. Run DongleManager 3. Update Dongle firmware - DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries - DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle ! | |
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06-20-2017, 08:47
| #1759 (permalink) |
| Junior Member  Join Date: Dec 2010 Location: indramayu indonesia
Posts: 16
Member: 1469027 Status: Offline Thanks Meter: 3 | === DongleManager [Infinity] v1.70 [6/20/2017 14:46:51] === Searching... Card-Reader: Generic EMV Smartcard Reader 1 HWID: 000022000EFE4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): AFB92200 Firmware version: 0135.02 === Process started: 6/20/2017 14:46:53 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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06-20-2017, 08:51
| #1760 (permalink) | |
| Freak Poster Join Date: Jul 2013
Posts: 302
Member: 1980910 Status: Offline Sonork: 100.1650130 Thanks Meter: 35 | Quote:
Sir done that all drivers are ok still not detecting card.... i have another dongle (BST) which is working Fine so changed smart card from that too but problem persist  | |
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06-20-2017, 08:52
| #1761 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software. What to do now: - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware | |
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06-20-2017, 08:54
| #1762 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
I strongly suggest you to read given instruction and follow it step-by-step. Result ? | |
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06-20-2017, 09:08
| #1763 (permalink) |
| Freak Poster Join Date: Nov 2007 Location: Dhaka
Posts: 122
Member: 634326 Status: Offline Sonork: 01911289141 Thanks Meter: 15 | my infinity box update 2016 for 2yers === DongleManager [Infinity] v1.70 [6/20/2017 14:05:36] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0001175500001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 69A01755 Firmware version: 0135.02 === Process started: 6/20/2017 14:05:39 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! but no update my box what problem please help me |
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06-20-2017, 09:15
| #1764 (permalink) |
| Freak Poster Join Date: Nov 2007 Location: Dhaka
Posts: 122
Member: 634326 Status: Offline Sonork: 01911289141 Thanks Meter: 15 | my infinity box update 2016 for 2years but 1years leater my box no update what problem please help me=== DongleManager [Infinity] v1.70 [6/20/2017 14:05:36] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0001175500001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 69A01755 Firmware version: 0135.02 === Process started: 6/20/2017 14:05:39 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! |
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06-20-2017, 09:41
| #1765 (permalink) |
| Junior Member Join Date: Dec 2010 Location: indramayu indonesia
Posts: 16
Member: 1469027 Status: Offline Thanks Meter: 3 | thank u === DongleManager [Infinity] v1.70 [6/20/2017 15:39:36] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 1 HWID: 000022000EFE4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): AFB92200 Firmware version: 0135.02 === Process started: 6/20/2017 15:39:37 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed === Process finished: 6/20/2017 15:39:59 === === DongleManager [Infinity] v1.70 [6/20/2017 15:39:59] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 1 HWID: 000022000EFE4082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): AFB92200 Firmware version: 0136.02 => Activations: - 00: Infinity-Box/Dongle v.0136 |
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06-20-2017, 09:41
| #1766 (permalink) | |
| Freak Poster Join Date: Jul 2013
Posts: 302
Member: 1980910 Status: Offline Sonork: 100.1650130 Thanks Meter: 35 | Quote:
it started upgrade but again an error  | |
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06-20-2017, 10:16
| #1767 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
What is your Support Validity Date ? How to check - http://www.infinity-box.com/doc.php?id=17 If support is expired - please contact to any seller and renew support. | |
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06-20-2017, 10:17
| #1768 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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06-20-2017, 10:18
| #1769 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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