Smart-Card/Dongle/Box update Problems and Solutions - Page 37 - GSM-Forum

YellowBoss · 12-28-2016, 23:17

Quote:

Originally Posted by artmobil051

DongleManager [Infinity-Box] v1.67 [12/28/2016 2:13:13 PM]
PC HWID: A6C580CFE148C96128A2C214DE794FC1
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0007855F18201292
Type: [BEST] S/N: D6FD855F Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:
- Install latest Infinity software updates
- Run DongleManager.exe
- Update Dongle firmware now ONLY ONE TIME

UzUnlocker · 12-29-2016, 06:42

Hello Team !
my dongle blocked ! Please help me fix my dongle . i dont use any sniff software / .

Code:

DongleManager [Infinity-Box] v1.65 [29.12.2016 10:40:54]
PC HWID: 0EF6987DB7AA8D4F33F871760ACD234C
Box/Dongle searching...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 01039A861C6A1292
Box/Dongle Serial No (S/N): CF469A86
Firmware version: 0134.02
Box/Dongle Status: 54
Box/Dongle is blocked: strange activity detected
"UK edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Main Infinity-Box/Dongle v.0134
=> Box/Dongle misconfiguration. ErrorCode #54

fault.bin
fault.rar ? RGhost ? ?????????????

a2zcopy_past · 12-29-2016, 08:15

help me i m facing cm2 dongle not found error

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 09-Oct-16 6:13:39 PM ----------
DongleManager [Infinity-Box] v1.66 [09-Oct-16 6:13:39 PM]
PC HWID: D79D44308C6E7922F94037A2D58405ED
Card-Reader: FT SCR2000 0
HWID: 0108A08424881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.

~~~~~~~~~~~~~~~~~~
Sir serial number also not detected

~~~~~~~~~~~~~~~~

shubhamunlock · 12-29-2016, 08:45

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 12/29/2016 1:12:37 PM ----------
DongleManager [Infinity-Box] v1.67 [12/29/2016 1:12:37 PM]
PC HWID: 7647CEE0B10188060782CCB5F8972B05
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00078C8920281292
Type: [BEST] S/N: 8E288C89 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
plz sir help me

YellowBoss · 12-29-2016, 22:33

Quote:

Originally Posted by UzUnlocker

Hello Team !
my dongle blocked ! Please help me fix my dongle . i dont use any sniff software / .

Code:

DongleManager [Infinity-Box] v1.65 [29.12.2016 10:40:54]
PC HWID: 0EF6987DB7AA8D4F33F871760ACD234C
Box/Dongle searching...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 01039A861C6A1292
Box/Dongle Serial No (S/N): CF469A86
Firmware version: 0134.02
Box/Dongle Status: 54
Box/Dongle is blocked: strange activity detected
"UK edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Main Infinity-Box/Dongle v.0134
=> Box/Dongle misconfiguration. ErrorCode #54

fault.bin
fault.rar ? RGhost ? ?????????????

Already answered via e-mail

YellowBoss · 12-29-2016, 22:33

Quote:

Originally Posted by a2zcopy_past

help me i m facing cm2 dongle not found error

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 09-Oct-16 6:13:39 PM ----------
DongleManager [Infinity-Box] v1.66 [09-Oct-16 6:13:39 PM]
PC HWID: D79D44308C6E7922F94037A2D58405ED
Card-Reader: FT SCR2000 0
HWID: 0108A08424881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.

~~~~~~~~~~~~~~~~~~
Sir serial number also not detected

~~~~~~~~~~~~~~~~

Hello,

What to do:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager
3. Update Dongle firmware now ONLY ONE TIME

- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries

YellowBoss · 12-29-2016, 22:35

Quote:

Originally Posted by shubhamunlock

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 12/29/2016 1:12:37 PM ----------
DongleManager [Infinity-Box] v1.67 [12/29/2016 1:12:37 PM]
PC HWID: 7647CEE0B10188060782CCB5F8972B05
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00078C8920281292
Type: [BEST] S/N: 8E288C89 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
plz sir help me

Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

Also you can insert Smart-Card into another Card-Reader.

2.
- Install latest Infinity software updates
- Run DongleManager.exe
- Update Dongle firmware now ONLY ONE TIME

a2zcopy_past · 12-31-2016, 07:42

same problem and serial number also not detected plz solve my problem..

YellowBoss · 12-31-2016, 15:39

Quote:

Originally Posted by a2zcopy_past

same problem and serial number also not detected plz solve my problem..

you have update card well today.
Why do you say about problem again ?

honeyblooded · 12-31-2016, 17:46

Quote:

Originally Posted by InfinitySupport

Hello,

You have made more than 10 dongle update tries today and server locked your account for 24 hours due to security reason.
Please wait 24 hours and contact to support with problem details

Thank u for assist
unfortunately I tried another time after 48 hr
but my PC shut downed while update process

YellowBoss · 12-31-2016, 18:25

Quote:

Originally Posted by honeyblooded

Thank u for assist
unfortunately I tried another time after 48 hr
but my PC shut downed while update process

try again now ONLY ONE TIME.

Do you know what is ONLY ONE TIME means ?

rafiq2020 · 01-01-2017, 21:53

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 10/8/2016 10:58:59 AM ----------
DongleManager [Infinity-Box] v1.66 [10/8/2016 10:58:59 AM]
PC HWID: E025B3E5696AD851BD1B10025FB5BEBE
Card-Reader: FT SCR2000 0
HWID: 0203A9681D041292
Type: [BEST] S/N: 23C9A968 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum

honeyblooded · 01-01-2017, 23:22

Quote:

Originally Posted by YellowBoss

try again now ONLY ONE TIME.

Do you know what is ONLY ONE TIME means ?

Yes Sir
it said
DongleManager [Infinity-Box] v1.67 [1/2/2017 1:19:36 AM]
PC HWID: 01E595436B3C6D14949CA5D49D2EB893
Scanning...
Dongle can't be found:
Card with specified AID is not found
and i afraid to do again coz i undrstand whats is meaning of
One Time

putramobilephon · 01-02-2017, 03:26

Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 12/31/2016 6:45:11 PM ----------
DongleManager [Infinity-Box] v1.67 [12/31/2016 6:45:11 PM]
PC HWID: DFC18ED77E9E09ABD10BB07B4BACB965
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00037F0800001942
Type: Main Infinity-Box/Dongle S/N: B8137F08 Version: 0134.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.

babamobilecares · 01-02-2017, 10:10

Quote:

Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 02-01-2017 14:38:46 ----------
DongleManager [Infinity-Box] v1.67 [02-01-2017 14:38:46]
PC HWID: 917B2833AAE7D1C394007768B5CA6E27
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000013950EFE4082
Type: Main Infinity-Box/Dongle S/N: B65C1395 Version: 0134.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

12-29-2016, 08:15	#543 (permalink)
a2zcopy_past Junior Member Join Date: Jul 2013 Posts: 32 Member: 1990273 Status: Offline Thanks Meter: 3	help me i m facing cm2 dongle not found error Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 09-Oct-16 6:13:39 PM ---------- DongleManager [Infinity-Box] v1.66 [09-Oct-16 6:13:39 PM] PC HWID: D79D44308C6E7922F94037A2D58405ED Card-Reader: FT SCR2000 0 HWID: 0108A08424881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. ~~~~~~~~~~~~~~~~~~ Sir serial number also not detected ~~~~~~~~~~~~~~~~ Last edited by a2zcopy_past; 12-29-2016 at 08:21.

12-29-2016, 08:45	#544 (permalink)
shubhamunlock Junior Member Join Date: May 2011 Location: india Age: 31 Posts: 13 Member: 1582534 Status: Offline Thanks Meter: 1	Box/Dongle type selected: [BEST] Box/Dongle found: [BEST] ---------- Process started: 12/29/2016 1:12:37 PM ---------- DongleManager [Infinity-Box] v1.67 [12/29/2016 1:12:37 PM] PC HWID: 7647CEE0B10188060782CCB5F8972B05 Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00078C8920281292 Type: [BEST] S/N: 8E288C89 Version: 0122.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 plz sir help me

12-31-2016, 07:42	#548 (permalink)
a2zcopy_past Junior Member Join Date: Jul 2013 Posts: 32 Member: 1990273 Status: Offline Thanks Meter: 3	same problem and serial number also not detected plz solve my problem..

01-01-2017, 21:53	#552 (permalink)
rafiq2020 Major Poster Join Date: Nov 2008 Location: bahawalpur pakistan Posts: 48 Member: 912903 Status: Offline Sonork: 100.1673758 Thanks Meter: 8	Box/Dongle type selected: [BEST] Box/Dongle found: [BEST] ---------- Process started: 10/8/2016 10:58:59 AM ---------- DongleManager [Infinity-Box] v1.66 [10/8/2016 10:58:59 AM] PC HWID: E025B3E5696AD851BD1B10025FB5BEBE Card-Reader: FT SCR2000 0 HWID: 0203A9681D041292 Type: [BEST] S/N: 23C9A968 Version: 0122.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum

01-02-2017, 03:26	#554 (permalink)
putramobilephon Insane Poster Join Date: Dec 2016 Posts: 70 Member: 2667162 Status: Offline Thanks Meter: 13	Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 12/31/2016 6:45:11 PM ---------- DongleManager [Infinity-Box] v1.67 [12/31/2016 6:45:11 PM] PC HWID: DFC18ED77E9E09ABD10BB07B4BACB965 Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00037F0800001942 Type: Main Infinity-Box/Dongle S/N: B8137F08 Version: 0134.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged.