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10-22-2016, 17:46
| #91 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,479
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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10-22-2016, 19:13
| #92 (permalink) |
| Crazy Poster  Join Date: Aug 2014
Posts: 54
Member: 2249672 Status: Offline Thanks Meter: 17 | hello dear sir plz check my problem nd fix its here is my dongle info already 2 time send email this for this email add not get any reply [email protected] how get this problem here get same problem when i open cm2mtk exe auto close then i uninstaller nd reinstaller or open cm2mtk exe then get your dongle block Box/Dongle type selected: [BEST] Box/Dongle found: [BEST] ---------- Process started: 10/22/2016 10:29:41 AM ---------- DongleManager [Infinity-Box] v1.65 [10/22/2016 10:29:41 AM] PC HWID: 658897534251F27D040182CBDFB63E80 Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0106696B20281292 Type: [BEST] S/N: BDFD696B Version: 0122.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum thank you |
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10-22-2016, 20:57
| #93 (permalink) | ||
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,479
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Infinity-Box - Contacts You can see correct address there: Dongle/Smart-Card problems: dongle [at] infinity-box.com Quote:
Please send us e-mail from the same e-mail address that you have used for Dongle registration so we will be able to verify that it's a request from legal Dongle owner. Thank you ! | ||
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10-22-2016, 21:16
| #95 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,479
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
If you already tried that please tell me what did you tried exactly, step-by-step ? | |
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10-22-2016, 21:25
| #96 (permalink) |
| Crazy Poster Join Date: Aug 2014
Posts: 54
Member: 2249672 Status: Offline Thanks Meter: 17 | i try this Check Box/Dongle state: - Run DongleManager - Read S/N (Serial Number) - You will see a Diagnostic message and Diagnostic Code nd this Other Diagnostic Code: 1. Find in folder with CM2 or [BEST] software file fault.bin 2. Send an e-mail to dongle [at] infinity-box.com with the next information: - Include in your e-mail your Box/Dongle info - Attach to your e-mail fault.bin file (if you have it in folder with software). but above this link my dongle error 0031 fixing system i can't find |
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10-22-2016, 23:04
| #97 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,479
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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10-23-2016, 04:59
| #98 (permalink) |
| Freak Poster Join Date: Mar 2011
Posts: 152
Member: 1530628 Status: Offline Thanks Meter: 4 | Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 10/23/2016 9:25:55 AM ---------- DongleManager [Infinity-Box] v1.67 [10/23/2016 9:25:55 AM] PC HWID: BA490E99B116500D2B79EB0F5219EE6A Card-Reader: FT SCR2000 0 HWID: 00001FB57CEC4082 Type: Main Infinity-Box/Dongle S/N: CD011FB5 Version: 0134.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! |
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10-23-2016, 07:31
| #99 (permalink) |
| No Life Poster   Join Date: Oct 2007 Location: Dera Ismail Khan (KPK) Pak
Posts: 2,544
Member: 613449 Status: Offline Sonork: 100.1614074 Thanks Meter: 634 | Dongle update error Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 10/22/2016 11:29:36 PM ---------- DongleManager [Infinity-Box] v1.66 [10/22/2016 11:29:36 PM] PC HWID: 832B03332701A266A7A01D3B65EE4E1A Card-Reader: FT SCR2000 0 HWID: 0106636920281292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum |
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10-23-2016, 10:59
| #101 (permalink) |
| Insane Poster Join Date: Feb 2016
Posts: 68
Member: 2533333 Status: Offline Thanks Meter: 4 | Box/Dongle type selected: [BEST] Box/Dongle found: [BEST] ---------- Process started: 23/10/2016 01:27:04 È.Ù ---------- DongleManager [Infinity-Box] v1.67 [23/10/2016 01:27:04 È.Ù] PC HWID: 61CA7645591DD70541DDC2DC58385C17 Card-Reader: Generic USB Smart Card Reader 0 HWID: 0001716718201292 Type: [BEST] S/N: 9FA77167 Version: 0122.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum |
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10-23-2016, 11:28
| #102 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
1. Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - Index of pub/drivers/ Also you can insert Smart-Card into another Card-Reader. 2. Run DongleManager 3. Update Dongle firmware now ONLY ONE TIME | |
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10-23-2016, 11:30
| #103 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
What to do: 1. Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - Index of pub/drivers/ Also you can insert Smart-Card into another Card-Reader. 2. Run DongleManager 3. Update Dongle firmware now ONLY ONE TIME | |
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10-23-2016, 11:34
| #104 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software. What to do now: - Run DongleManager.exe - Update Dongle firmware now ONLY ONE TIME | |
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10-24-2016, 07:29
| #105 (permalink) |
| Freak Poster Join Date: Sep 2009 Location: NEPAL
Posts: 354
Member: 1128042 Status: Offline Sonork: 100.1666710 Thanks Meter: 155  | PLZ HELP SUPPORTER Box/Dongle type selected: [BEST] Box/Dongle found: [BEST] ---------- Process started: 10/24/2016 12:10:18 PM ---------- DongleManager [Infinity-Box] v1.67 [10/24/2016 12:10:18 PM] PC HWID: DD2CF7382586F7B8665DE851595F3687 Card-Reader: FT SCR2000 0 HWID: 01039D701C6A1292 Type: [BEST] S/N: FA719D70 Version: 0122.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum |
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