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10-24-2016, 07:31
| #106 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,479
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software. What to do now: 1. Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - Index of pub/drivers/ Also you can insert Smart-Card into another Card-Reader. 2. Run DongleManager 3. Update Dongle firmware now ONLY ONE TIME | |
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10-24-2016, 12:54
| #107 (permalink) |
| Junior Member  Join Date: Mar 2014
Posts: 20
Member: 2144178 Status: Offline Thanks Meter: 0 | - Process started: 10/24/2016 1:49:38 PM ---------- DongleManager [Infinity-Box] v1.67 [10/24/2016 1:49:38 PM] PC HWID: 54CF3428A7BBBF46684E76CDE9D57948 Card-Reader: FT SCR2000 0 HWID: 01039D601C6A1292 Type: [BEST] S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to i try another card reader but nothing |
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10-24-2016, 13:29
| #109 (permalink) |
| Freak Poster  Join Date: Aug 2013 Location: Quezon City, Philippines
Posts: 128
Member: 1993526 Status: Offline Sonork: 100.1608505 Thanks Meter: 27 | How can i solve this? DongleManager [Infinity-Box] v1.66 [10/24/2016 8:27:30 PM] PC HWID: 815A801213A1E12819480A89AD4B5B10 Scanning... Box/Dongle found: Main Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000125F87D314082 Box/Dongle Serial No (S/N): D95E25F8 Firmware version: 0134.02 Box/Dongle misconfiguration Diagnostic code: 66 "UK edition" status: Off Last launched Application: 0034 v.0100 => Activations: - 00: Main Infinity-Box/Dongle v.0134 Diagnostic Key: 7F1784CF320202D9 Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 10/24/2016 8:28:38 PM ---------- DongleManager [Infinity-Box] v1.66 [10/24/2016 8:28:38 PM] PC HWID: 815A801213A1E12819480A89AD4B5B10 Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000125F87D314082 Type: Main Infinity-Box/Dongle S/N: D95E25F8 Version: 0134.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 Pls. help Infinity TEAM i buy this a couple months ago why this is happened it is blocked already? help me to solve this |
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10-24-2016, 13:34
| #110 (permalink) |
| Freak Poster Join Date: Oct 2015
Posts: 203
Member: 2466934 Status: Offline Thanks Meter: 54 | A.O.A suddenly My Dongle Stopped Working. always showing error " dongle is blocked" please help. i tried dongle manager then got this. Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 10/24/2016 5:26:13 PM ---------- DongleManager [Infinity-Box] v1.66 [10/24/2016 5:26:13 PM] PC HWID: 1619E6805F44A3740D5B25BEC5EAE51D Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000025347CEC4082 Type: Main Infinity-Box/Dongle S/N: ****serial number removed**** Version: 0134.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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10-24-2016, 14:01
| #111 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
please be careful and make ONE time only ! | |
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10-24-2016, 14:02
| #112 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
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10-24-2016, 14:03
| #113 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software. What to do now: - Run DongleManager.exe - Update Dongle firmware now ONLY ONE TIME | |
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10-24-2016, 14:22
| #114 (permalink) |
| Junior Member Join Date: Feb 2006
Posts: 34
Member: 229861 Status: Offline Thanks Meter: 8 | problem with infinity Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 24/10/2016 08:49:58 a.m. ---------- DongleManager [Infinity-Box] v1.66 [24/10/2016 08:49:58 a.m.] PC HWID: 03BB12665FBE10603103F6E6FD06E261 Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 02058986147D1292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. |
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| The Following User Says Thank You to samermetal For This Useful Post: |
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10-24-2016, 14:54
| #117 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
This Smart-Card is not an Infinity Smart-Card - Disconnect all other Boxes and Dongles from PC - Connect Infinity Box/Dongle to PC - Try again | |
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| The Following User Says Thank You to InfinitySupport For This Useful Post: |
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10-24-2016, 16:17
| #118 (permalink) | |
| Junior Member Join Date: Feb 2006
Posts: 34
Member: 229861 Status: Offline Thanks Meter: 8 | Quote:
86A0608E no other smart card is conected i got an error when i trying to update the card. | |
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| The Following User Says Thank You to samermetal For This Useful Post: |
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10-24-2016, 17:43
| #119 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
But Smart-Card that you have connected to PC is wrong. You must connect to PC box with S/N 86A0608E and try again. Result ? | |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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10-24-2016, 19:30
| #120 (permalink) | |
| Junior Member Join Date: Feb 2006
Posts: 34
Member: 229861 Status: Offline Thanks Meter: 8 | Quote:
tratando de actualizar mi tarjeta me dio un error y la reconocia bien por que active el soporte de un aņo el dia sabado. al intentar actualizar me dio un error del cual no encuentro el log y ahora no me reconoce la tarjeta. y me da ese error. antes de intentar actualizarla me la reconocia perfectamente. por favor si puede ayudarme se lo agradezco . muchas gracias | |
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