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Old 10-18-2020, 18:20   #241 (permalink)
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i login but access to flash file support he tell only demo i can not download flash file moto e6 plus

i log in normaly but when i go to download https://www.infinity-box.com/support/ i find this No need Sign in: Flash Files demo

when i go to https://www.infinity-box.com/support/ i find this
No need Sign in: Flash Files demo

sorry i loged in its ok but i need e6 plus motorolla flash file it dosent exist
Last edited by YellowBoss; 10-18-2020 at 18:37.
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Old 10-18-2020, 19:15   #242 (permalink)
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Quote:
Originally Posted by zacksonite View Post
i login but access to flash file support he tell only demo i can not download flash file moto e6 plus

i log in normaly but when i go to download https://www.infinity-box.com/support/ i find this No need Sign in: Flash Files demo

when i go to https://www.infinity-box.com/support/ i find this
No need Sign in: Flash Files demo

sorry i loged in its ok but i need e6 plus motorolla flash file it dosent exist
Please check support area /flashfiles/-community-uploads/Motorola/ folder
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Old 10-26-2020, 18:30   #243 (permalink)
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its ok now evry thing is ok thankyou .....
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Old 10-27-2020, 05:21   #244 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Support Area access procedure improved

- Login to Infinity Online Service (IOS)
- Click to menu "Support & Downloads" and once again to "Support & Downloads"
- Click to link with Support Area that you want to access
NOTE: Different Support Area links will be available depends on your active Services

Infinity-Box Shell is not required any more for Support Area login !


How to access Support Area:

1. Login to your IOS Account



2. Click to "Support & Downloads" and select Support Area that you want to access
my accoun loging problem
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Old 10-27-2020, 09:43   #245 (permalink)
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Quote:
Originally Posted by limonbogra View Post
my accoun loging problem
Hi,


What is your IOS Username ?
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Old 11-25-2020, 09:55   #246 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hi,


What is your IOS Username ?





my user name 03A41F1DA8




show only updae password


also update password but same still on update password
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Old 11-25-2020, 11:09   #247 (permalink)
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Quote:
Originally Posted by zaheerkhan2011 View Post
my user name 03A41F1DA8




show only updae password


also update password but same still on update password
When you see text "set new password for your account" make this:
enter old password
enter new password
enter new password again


ok ?
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Old 12-14-2020, 23:27   #248 (permalink)
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Reset ios account
Quote:
Originally Posted by YellowBoss View Post
Shell works for now.

Actually new method is more easy, because you need to know only one password - password for IOS.
With this password you can login to IOS and after that - you can access Suport Area with one click even without dongle.
How can I change the IOS account because I have bought my dongle from a person not direct from shop?
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Old 12-15-2020, 00:26   #249 (permalink)
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Quote:
Originally Posted by abias laurian View Post
How can I change the IOS account because I have bought my dongle from a person not direct from shop?
Hello,


Contact to support via e-mail https://www.infinity-box.com/contact/
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Old 12-26-2020, 18:37   #250 (permalink)
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For our new users we made a new improved version of support area !
Now every new user with zero skills can understand how to download files.

We are waiting for your advices how to make procedure even more easy that now !
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Old 12-28-2020, 19:14   #251 (permalink)
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Please do I need both credit and money before activating additional features on my Infinity BEST dongle or I will buy the credit with the money and use it for the activation?

Thank you
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Old 12-28-2020, 19:23   #252 (permalink)
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Quote:
Originally Posted by Nanayaw123 View Post
Please do I need both credit and money before activating additional features on my Infinity BEST dongle or I will buy the credit with the money and use it for the activation?

Thank you
only credits.
You can add credits to your account and after that you can use credits for any service from this list https://www.infinity-box.com/price/

you can ask more from your seller, he will explain in details
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Old 12-28-2020, 21:09   #253 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
only credits.
You can add credits to your account and after that you can use credits for any service from this list

you can ask more from your seller, he will explain in details
Thank you for the reply. After following the link, I saw divisions in the tables names Number of credits and Prices, USD so the price I see there are equivalent to the Number of credits?

Also how can I add credits to my account? Thank you
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Old 12-29-2020, 00:30   #254 (permalink)
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Quote:
Originally Posted by Nanayaw123 View Post
Thank you for the reply. After following the link, I saw divisions in the tables names Number of credits and Prices, USD so the price I see there are equivalent to the Number of credits?

Also how can I add credits to my account? Thank you
Yes, it's equivalent.


Contact any seller from list - https://www.infinity-box.com/buy/

Provide your IOS Username - https://www.infinity-box.com/service/

Get credits to your account
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Old 12-29-2020, 15:09   #255 (permalink)
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best support even seen file not downloaded and
You have exceeded daily download limit, please try again tommorrow
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